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North American Bancard Overview

Troy, MI
1001 to 5000 employees
1992
Company - Private
Financial Transaction Processing
$25 to $50 million (USD) per year
Located in Troy, MI, we started with one employee and have grown to more than 900+ employees.

Our growth into an industry leader in credit card processing is the result of an unwavering dedication to helping the entrepreneur succeed. Combining dedication ... Read more

Company Updates

  • North American Bancard eyes future of in-car commerce

    Troy-based North American Bancard - which markets itself as a one-stop shop for processing credit cards and assorted forms of payments for merchants - would hardly be a business you'd expect to spot at an auto show. But the car industry is changing lanes as quickly as some drivers on the freeway.

  • http://glassdoor.com/slink.htm?key=vQsAQ

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North American Bancard – Why Work For Us?


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North American Bancard (NAB) is a multi-faceted payment solutions provider and processor dedicated to helping American businesses prosper. What does this mean? Every year, over 250,000 businesses rely on North American Bancard to process over $34 billion in transactions. Since 1992, we’ve grown from just one employee to 900 team members with more than 3,000 sales partners. Here’s where you come in…

We know you’ve got ideas to share, and we’re here to help foster the growth of your creativity. From app designs to new internal processes to customer service, we want you to be an integral part of NAB. Together, we can help shape the future of payment processing.

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We believe in the American dream of opportunity for all. We believe in it because we live it - every day. North American Bancard opened its doors on day one the way many entrepreneurial companies do - with just one employee and no revenue. Now, we have over 900+ employees and process over $34 billion per year.

We have achieved this success following the singularly-focused philosophy of helping American businesses prosper. Today, over 250,000 satisfied merchants can attest to our commitment to that philosophy. By providing free equipment, industry-leading service and support, and aggressively low processing rates, we help our clients grow because they have more money to spend on their business-building projects.

The cutting-edge products and services we offer allow our clients to prosper by using their payment processing services to increase efficiencies and even generate profits. By providing every type of payment processing solution, we ensure our clients get customized solutions to help drive success!

At North American Bancard, we are proud of the commitment we make to our clients’ success. We are proud of our two decade commitment to helping American businesses prosper.

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North American Bancard is proud to serve the communities in which we work and live. Our founder and President, Marc Gardner, along with our employees, believe in giving back. The success we have helping our clients grow, in turn affords us the opportunity to help our communities grow – whether it’s via life-saving blood drives, volunteering at food banks, or donating to needy charities and deserving causes. Helping our clients and our communities is part of North American Bancard’s overall philosophy of fulfilling the American dream.


North American Bancard Reviews

2.3
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
North American Bancard President & CEO Marc Gardner
Marc Gardner
85 Ratings
  • Featured Review

    Helpful (1)

    "Exciting Times for this Technology Company; opportunities for both the Company and its Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North American Bancard full-time (More than 3 years)

    Pros

    *The People: a family mentality for most teams! Everyone looks out for each other.
    *If you make a mistake, you are given the opportunity to learn from them.
    *A positive work environment 99% of the time (nowhere is perfect ;) )
    *Growth potential and opportunities abound

    Cons

    *Opportunities, not Cons, for North American Bancard
    *Eliminate Silos (It appears they are starting to work on this); however, Silos do not just mean departmental, they also mean getting away from forming cliques or groups.
    *Constant changes may be good for growth potential and opportunities; however, it can also have a negative impact on those who want to focus or hone their careers in a specific area before moving on to the next thing.
    *Balance between career and personal life - at times, it can appear easier for people who are single or who are already "in" with the cliques/groups of people who have been here for years to build a career on a personal level because they have the time to "hangout" after hours. If you have a family or you have other commitments, you may not have the time to always hang out and thus you are left behind in connecting with people.

    Advice to Management

    *Keep up the great work on improving the company culture and your own; I can see it and hopefully others do too!
    *Don't forget your employees are JUST AS IMPORTANT as your Customers
    *Invest in your Employees; don't lose the good ones!

See All 158 Reviews

North American Bancard Photos

North American Bancard photo of: Welcome to North American Bancard.
North American Bancard photo of: EVP, Human Resources, Julia Kellogg, wins HR Executive of the Year - 2017
North American Bancard photo of: Customer Care Mission Statement!
North American Bancard photo of: Volunteering at Haven Shelter
North American Bancard photo of: North American Bancard - Breakout space.
North American Bancard photo of: North American Bancard - Breakout space.
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North American Bancard Interviews

Experience

Experience
50%
13%
37%

Getting an Interview

Getting an Interview
59%
14%
10%
7
7
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Benefits Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    The process took 3 weeks. I interviewed at North American Bancard.

    Interview

    I had initial phone interview followed by two additional interviews with two interviewers at each. I was told I would receive follow up after the third time I interviewed, but there was no follow up. If you are going to have people come in repeatedly for interviews it would be at least courteous if they do not get the position to at least follow up with a generic email saying you went with another candidate or whatever the situation may warrant.

    Interview Questions

    • Questions mainly dealt with prior experience and how it would it be applicable to the current position.   Answer Question
See All 31 Interviews

North American Bancard Awards & Accolades

  • ISO of the Year, Electronic Transactions Association (ETA), 2014
  • CEO of CEOS(Marc Gardner CEO), Michigan Business and Professional Association (MBPA), 2015
  • HR Executive of the Year, American Society of Employers, 2017
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