Working at NorthStar Memorial Group | Glassdoor

NorthStar Memorial Group Overview

Houston, TX
1001 to 5000 employees
Company - Private
Funeral Services
$1 to $2 billion (USD) per year
At NorthStar Memorial Group we choose collaboration over bureaucracy. Corporate politico and hoop jumpers need not apply. Here, everyone has a chance to lead. We encourage and empower people at every level to speak up, be heard and watch their ideas become realities. Degreed ... Read more

Mission: At NorthStar Memorial Group, passion creates meaningful action. We understand the gravity of loss. We respect the emotions that families face. And we sensitively guide them to a place of comfort and relief. As an organization, we strive to put ourselves into the shoes of our ... Read more

Company Updates

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NorthStar Memorial Group – Why Work For Us?

We Celebrate Life

Legacies aren’t born. They are raised.

Since 2004, NorthStar Memorial Group has grown, evolved and led the funeral and cemetery profession with a fresh perspective and without ever losing sight of what we do best: celebrating life and passionately supporting the families we serve. What began as a single property in Decatur, Illinois has now expanded to include more than 75 funeral, cremation and cemetery locations serving thousands of families across the United States. Here, we understand the power of legacies, and we’ve made it our life’s work to honor them.

Finding Our True North

We see leadership as both a state of mind and a way of life. Our company was founded by a group of experienced funeral, cremation and memorialization professionals who understand what it means to lead. In fact, this promise of direction is how we got our name. The North Star shines as a universal symbol of steadfast guidance and security, and NorthStar Memorial Group stands for the same. All cultures. All families. All communities. All are welcome. We illuminate paths to peace with personalized ceremonies that beautifully honor loved ones and unique memorial tributes designed to last through the ages.

Top Workplace Awards

With a goal of being one of the best places to work in all our markets, we are exceptionally proud of these locations who have won awards given by their local business groups.

Work and life: balanced. Ideas and innovation: invited. Employment with NorthStar Memorial Group is designed to transcend expectations. This is where purpose and passion collide and where fun meets functional experience.

A Culture of Collaboration

Corporate politico and hoop jumpers need not apply. Here, everyone has a chance to lead. We inspire our locations and leaders to make a difference by making their own decisions—never just accepting ideas pushed down a corporate ladder. That, and we value our family, always striving to promote from within and reward true dedication. It’s no wonder our employees have consistently voted NorthStar Memorial Group one of the best places to work.

We stand behind a common set of beliefs and standards, referred to as PACT.

Passion is what drives us to treat every family we serve as if they were our own. We go that extra mile to ensure families are truly cared for and shown the compassion they so desperately need during this time in their lives.

Accountability is about making a promise to our families that we will take care of them – and keeping it. A promise is our rally cry that brings our entire team together to deliver on that promise.

Courage comes from having the strength to make a promise and doing what it takes to back that promise up. Our families take comfort in knowing they can count on us to take care of them with two simple but powerful words: I promise.

Transparency comes from believing in what we do and standing behind it. We reward effort and promote a culture of open and honest communication that lends itself to learning and inspires excellence.

NorthStar Memorial Group is always seeking outstanding people to join our  Sales team.

Consider the limitless opportunity of providing a service everyone will need – yet few offer.  Our services sell themselves. All you need is integrity, drive, and the desire to earn a six-figure income (yes, really).

Ranking in as one of Selling Power’s Top 50 Best Companies to Sell For in 2015, 2017 & 2018, we offer our sales professionals an excellent compensation & benefits package, sales incentives & bonuses, training, and all the advancement opportunities you’re game for!

Good Times. Great People.

Don’t get us wrong, NorthStar Memorial Group is a place of business—but that doesn’t mean we don’t also have our fun. From our Mariners awards trip for qualified associates (past locations include Cabo, Costa Rica and Whistler) to regional getaways, team outings, happy hours, theme parties and countless group events and charitable interactions, we always make time for team building and festive celebration.

Employee Benefits

  • Competitive salaries
  • Performance bonuses
  • Opportunities for advancement
  • Medical, dental and vision insurance
  • Basic and voluntary life insurance
  • AD&D and short term disability
  • Tuition reimbursement
  • Annual performance reviews
  • PTO
  • 401K
  • Employee referral bonus program
  • Pre-need funeral planning benefits

NorthStar Memorial Group Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Mark Hamilton
63 Ratings
  • "Location Manager"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Funeral Director in Memphis, TN
    Current Employee - Funeral Director in Memphis, TN
    Positive Outlook
    Approves of CEO

    I have been working at NorthStar Memorial Group full-time (Less than a year)


    passionate, care driven workers who work together always putting the families first


    None. This place is far above any funeral home I have ever known.

    Advice to Management

    I have never worked for such a dedicated company. Keep up the great work North Star!

See All 75 Reviews

NorthStar Memorial Group Photos

NorthStar Memorial Group photo of: Members of our Home Office team enjoying the Solar Eclipse! 8/21/2017
NorthStar Memorial Group photo of: NorthStar Strong! Hurricane Irma clean up at Alexander-Levitt.
NorthStar Memorial Group photo of: Office Manager B.U.I.L.D Conference
NorthStar Memorial Group photo of: Office Manager B.U.I.L.D Conference
NorthStar Memorial Group photo of: Happy Anniversary Beth David Memorial Gardens!
NorthStar Memorial Group photo of: Happy Anniversary Beth David Memorial Gardens!
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NorthStar Memorial Group Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (8)  

    Sales Associate Interview

    Anonymous Employee in Oakland, CA
    Accepted Offer
    Neutral Experience
    Easy Interview


    I applied online. The process took 3 weeks. I interviewed at NorthStar Memorial Group (Oakland, CA) in February 2016.


    I was interviewed by the Sales Manager, introduced to the Facility Manager. Sophomoric interview, easy to ace. Sales Manager proceeded to take three weeks on bring me on board after notifying me I had the job. NOTE: I chose $24K as a number for salary because the form required a number but pay was a draw against commission; there was no salary.

    Interview Questions

    • The Sales Manager focused on the objective of generating sales for a product (burial spaces) that had dwindling sales in certain demographics, and the importance of using one’s social groups to generate sales, e.g., church, your own ethnic group connections.   4 Answers
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NorthStar Memorial Group Awards & Accolades

  • Washington's 100 Best Companies to Work For, Seattle Business, 2010
  • Washington's 100 Best Companies to Work For, Seattle Business, 2011
  • Top Workplaces, Bay Area News Group, 2011
  • Washington's 100 Best Companies to Work For, Seattle Business, 2012
  • Washington's 100 Best Companies to Work For, Seattle Business, 2013
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