Mission: At NorthStar Memorial Group, passion creates meaningful action. We understand the gravity of loss. We respect the emotions that families face. And we sensitively guide them to a place of comfort and relief. As an organization, we strive to put ourselves into the shoes of our ... Read more
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Legacies aren’t born. They are raised.
Since 2004, NorthStar Memorial Group has grown, evolved and led the funeral and cemetery profession with a fresh perspective and without ever losing sight of what we do best: celebrating life and passionately supporting the families we serve. What began as a single property in Decatur, Illinois has now expanded to include more than 75 funeral, cremation and cemetery locations serving thousands of families across the United States. Here, we understand the power of legacies, and we’ve made it our life’s work to honor them.
Finding Our True North
We see leadership as both a state of mind and a way of life. Our company was founded by a group of experienced funeral, cremation and memorialization professionals who understand what it means to lead. In fact, this promise of direction is how we got our name. The North Star shines as a universal symbol of steadfast guidance and security, and NorthStar Memorial Group stands for the same. All cultures. All families. All communities. All are welcome. We illuminate paths to peace with personalized ceremonies that beautifully honor loved ones and unique memorial tributes designed to last through the ages.
Top Workplace Awards
With a goal of being one of the best places to work in all our markets, we are exceptionally proud of these locations who have won awards given by their local business groups.
Work and life: balanced. Ideas and innovation: invited. Employment with NorthStar Memorial Group is designed to transcend expectations. This is where purpose and passion collide and where fun meets functional experience.
Corporate politico and hoop jumpers need not apply. Here, everyone has a chance to lead. We inspire our locations and leaders to make a difference by making their own decisions—never just accepting ideas pushed down a corporate ladder. That, and we value our family, always striving to promote from within and reward true dedication. It’s no wonder our employees have consistently voted NorthStar Memorial Group one of the best places to work.
Passion is what drives us to treat every family we serve as if they were our own. We go that extra mile to ensure families are truly cared for and shown the compassion they so desperately need during this time in their lives.
Accountability is about making a promise to our families that we will take care of them – and keeping it. A promise is our rally cry that brings our entire team together to deliver on that promise.
Courage comes from having the strength to make a promise and doing what it takes to back that promise up. Our families take comfort in knowing they can count on us to take care of them with two simple but powerful words: I promise.
Transparency comes from believing in what we do and standing behind it. We reward effort and promote a culture of open and honest communication that lends itself to learning and inspires excellence.
Don’t get us wrong, NorthStar Memorial Group is a place of business—but that doesn’t mean we don’t also have our fun. From our Mariners awards trip for qualified associates (past locations include Cabo, Costa Rica and Whistler) to regional getaways, team outings, happy hours, theme parties and countless group events and charitable interactions, we always make time for team building and festive celebration.
I have been working at NorthStar Memorial Group full-time (Less than a year)
Pros
passionate, care driven workers who work together always putting the families first
Cons
None. This place is far above any funeral home I have ever known.
Advice to Management
I have never worked for such a dedicated company. Keep up the great work North Star!
Helpful (8)
Application
I applied online. The process took 3 weeks. I interviewed at NorthStar Memorial Group (Oakland, CA) in February 2016.
Interview
I was interviewed by the Sales Manager, introduced to the Facility Manager. Sophomoric interview, easy to ace. Sales Manager proceeded to take three weeks on bring me on board after notifying me I had the job. NOTE: I chose $24K as a number for salary because the form required a number but pay was a draw against commission; there was no salary.
Interview Questions