Working at Northern Quest Resort & Casino | Glassdoor

Northern Quest Resort & Casino Overview

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Spokane, WA
1001 to 5000 employees
Unknown
Company - Private
Arts, Entertainment & Recreation
Unknown / Non-Applicable per year
Unknown

Northern Quest Resort & Casino Reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Phillip Haugen
14 Ratings
  • "The good, bad, and the ugly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Employee in Airway Heights, WA
    Current Employee - Full Time Employee in Airway Heights, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Northern Quest Resort & Casino full-time (More than 8 years)

    Pros

    Free lunch, cheap benefits, mostly great co-workers, fun place most of the time

    Cons

    The food is not that great, but hey, its free! Too many people making decisions and nothing getting done. Advancement is hard to come by, its sad that people are hired that do not have the experience and those that do are looked past. The pay gap between low man on the totem pole and the ones in which are held up high is sad. There is a way to pay your team members better, it means stop over paying your upper management so much.

    Advice to Management

    The phrase "If you succeed, then we have succeeded" needs to actually be used and not a myth! Stop hiring people outside of the casino and allow your current team members the opportunity to advance themselves. Stop playing the popularity contest and get people into positions that are qualified. Pay your security guards more, for what is asked of them, you pay them peanuts. They are supposed to protect us, and for $11, that is the last thing on most of their minds. Start living the Core Values, supervisors and above, and stop pretending you do. Stop trying to hurt the Spokane Tribe, it makes you greedy and a complete contradiction of the Core Values. Natives are supposed to help each other, not slander and hurt! Keep your team members informed on current events of the casino. Instead of slandering the Spokane's and wasting time, get your affairs in order and start building up the casino, less time talking smack, more time getting NQR&C to where it can be!! Without those of us on the bottom, those on the top will fall for you will have nothing to stand on!!!

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Northern Quest Resort & Casino Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
100%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Loyalty Department Interview

    Anonymous Employee in Airway Heights, WA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Northern Quest Resort & Casino (Airway Heights, WA).

    Interview

    Applications are online only. Once selected for an interview, scheduling is immediate. I was able to interview the following day. Interviews are on-site, one on one with a department supervisor. The interview takes place in a conference room. Very personal and private. About 30 minutes. The interviewer seemed very interested in knowing about ME and what I was looking for. Seemed sincere in asking what I could bring to the team and how we could work together towards a common goal.

    Interview Questions

    • Typical situational questions "Tell me about a time you..."   1 Answer

    Negotiation

    No negotiation on entry level jobs.

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