Working at Northern Tool + Equipment | Glassdoor

Northern Tool + Equipment Overview

Burnsville, MN
1001 to 5000 employees
1980
Company - Private
Home Centers & Hardware Stores
$1 to $2 billion (USD) per year
Headquartered in Burnsville, Minnesota, Northern Tool + Equipment is a family-owned, billion-dollar, multi-channel retailer with 105+ store locations in 20 states, three distribution centers, and a dedicated engineering and manufacturing facility.

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Mission: Northern Tool + Equipment is a family business that takes pride in our ability to equip you with the tools to tackle tough challenges. We strive to build lasting relationships and promote a fun and unique Northern experience.

Company Updates

  • We did it again! Northern Tool + Equipment and the Kotula family are proud to announce that we've been named a 2019 Star Tribune Top Workplace. We're thrilled to have been included on the list, and are very thankful to our employees who helped to make this happen. #topworkplace #employees #careers #startribunetopworkplace

  • Our newest store opened today in North Midland, TX! We are happy to introduce you to the new Store Manager, Jay! Jay comes from a construction background and landed with Northern 8 years ago. He started in Burnsville MN as key holder, then worked his way up before becoming Store Manager. Jay entered the AMT (Advanced Management Training) program a couple years later, moved to Odessa where he became the manager, and completed the AMT program. This will be the 5th store Jay has managed. If you are in the Midland area, stop in and say hi!

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Northern Tool + Equipment – Why Work For Us?


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I grew up on Minnesota's Iron Range, between Hibbing and Chisholm. As a youngster, I worked for my father, whose scrap yard recycled industrial debris, such as old train parts and mining equipment. The Range is three hours north of the Twin Cities and it has an up-and-down economy. That has meant that sometimes there was a lack of access to the right equipment, so people there had developed a make-it-yourself mentality. While I was still a teenager, I started my own business, refurbishing and selling used hydraulic components to loggers.

After earning a degree in finance and business from the University of Minnesota–Duluth, I came down to the Twin Cities in 1972 and worked as an accountant for Montgomery Ward and Northwest Airlines. I then took a sales job at Ziegler, a heavy equipment dealer. But in 1980, sales of bulldozers, loaders, and the like were slumping, so Ziegler and I parted ways.

I responded to the situation with a Ranger's resourcefulness. I dusted off my hydraulics knowledge and set up shop in my garage, selling cylinders, valves and how-to manuals for log splitters by mail. Northern Hydraulics was born! My family was right there along side me, mailing catalogs, answering calls, taking orders, strapping packages, and coordinating the shipping.

As our business grew, we began adding other products such as tools, tarps, water pumps, snowplow parts, and air compressors. In 1981, we opened our first store, renting warehouse and showroom space in Burnsville, MN. What we couldn't get from suppliers, we often made ourselves. In 1991, we launched a manufacturing business that builds bigger, tougher products under the NorthStar brand, including log splitters, generators, pressure washers, and air compressors. In 1998, we changed our company's name to Northern Tool + Equipment to better reflect our product offering.

Northern Tool + Equipment remains my family's business today. I enjoy working with my sons, Ryan and Wade. Together, along with thousands of motivated employees, we are able to bring the things we value to millions of loyal customers. We continue to provide a large selection of useful products at a great price while backing them with product expertise and customer care. We provide you with the tools to tackle tough challenges. It's what a Ranger would do.

Donald L. Kotula 
Founder and Chief Executive Officer 
Northern Tool + Equipment

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Northern Tool + Equipment offers a comprehensive and competitive benefits package. Most benefits are offered to employees working 30 hours per week. Part-time employees may be eligible to enroll in the 401(k) plan. The following benefit plans are available to eligible employees:

Medical

  • Preferred Provider Organization (PPO) plan through Medica / United Healthcare
  • In-network preventative care covered at 100%
  • Prescription drug copayments
  • Employee and dependent coverage available

Dental

  • Preferred Provider Organization (PPO) plan through Delta Dental
  • In-network preventative care covered at 100%
  • Other dental services covered at 80% or 50%
  • Employee and dependent coverage available

Vision Care

  • Preferred Provider Organization (PPO) plan through EyeMed Vision Care
  • Copayment structure for covered services
  • Employee and dependent coverage available

Life Insurance

  • Basic employee life insurance coverage through Unum provided by company
  • Supplemental life insurance through Unum available for employee, spouse and children

Disability Insurance

  • Short Term Disability coverage offered through Unum paid for by employee
  • Base Long Term Disability coverage through Unum - 100% employer paid
  • Long-term Disability Buy-up available, paid for by employee

Flexible Spending Accounts

  • Health care reimbursement account
  • Dependent care reimbursement account

Voluntary Benefits

  • Accident, Cancer and Critical Illness insurance plans through Colonial Life

Paid Time Off

  • Vacation
  • Sick time
  • Paid company holidays
  • Personal holidays

401(k) Retirement Plan

  • Traditional 401(k) and Roth 401(k) options through Wells Fargo available
  • Discretionary company match up to 2.5% of salary

Core values and mission statements only matter if you live them. It’s not enough to tack them up on the walls of the conference rooms and forget about them. At Northern Tool + Equipment, we stay true to our values; we live them every day. We don’t chase the latest corporate fashion. We ground our business decisions in fundamentals.

CORE VALUES:

KNOW YOUR CUSTOMER

We keep our focus on the customer. We anticipate needs and deliver solutions.We work to develop a high level of cooperation and mutual respect. We establishlasting relationships.

PROVIDE VALUE

We don’t hesitate at Northern Tool + Equipment. We make timely, informed decisionsthat drive us to meet our business goals. We pay attention to the road ahead andwork to eliminate roadblocks. We put our team in a position to succeed.

ACT WITH INTEGRITY

We take responsibility for our actions and gain the trust of our customers by demonstratingintegrity in our interactions with them. We treat people with fairness, honesty, and respect.We believe in straightforward communication.

EMPOWER THE INDIVIDUAL

We stay hungry at Northern Tool + Equipment. We support and encourage opportunities for personal learning and development, and we empower our team members to take responsibility for their own development.

BE ENTREPRENEURIAL

We understand that innovation is the key to success. We grow our business because
we adapt to changing circumstances and embrace change. We find ways to make
change work for our business.

HAVE FUN

We take pride in what we do and support the efforts of our coworkers.
We acknowledge and celebrate our achievements.
Most of all, we stay positive and create new opportunities.

MISSION STATEMENT 

Northern Tool + Equipment is a family business that takes pride in our ability to equip you with the tools to tackle tough challenges. We strive to build lasting relationships and promote a fun and unique Northern experience.

I think a lot of companies ignore the discussion of values in the work place. Northern not
only embraces values, but clearly defines them and provides a process for recognizing
them in our employees every day.
– E-Commerce Team Member

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When I graduated from the University of Minnesota-Duluth, I remember being filled with many hopes and dreams. Of course I wanted to be successful, but more importantly, I wanted to feel fulfilled and proud of each of my future endeavors.

In the fall of 1980, I took a risk and realized one of my dreams when I started Northern Tool + Equipment as a part-time mail-order business. Although initially the company was small, I strongly believed in its potential and knew that with perseverance, it would ultimately be successful.

Since that time, Northern's success and growth have been nothing less than remarkable. Year after year, sales from our catalog, Internet and retail stores continue to skyrocket. With an eye to the future, we steadily explore new and exciting territories, planning aggressive expansion into a multitude of new business ventures.

Today, there are more challenging and diverse opportunities available to Northern employees than ever before. Recruiting and developing the best talent in the industry creates a strong team, and we recognize the important role each employee plays in contributing to the success of our company. Ultimately, it is through the personal growth and daily achievements of our employees that the Northern vision will come to life and the company will continue to flourish.

With that in mind, we encourage our over 2,000 employees to take risks and think big as they work to accomplish both individual and team goals, and we reward them when they do. After all, I may never have fulfilled my dreams if I hadn't taken a risk in starting Northern more than 30 years ago.

The future holds a wealth of exciting and rewarding possibilities and we invite you to join us in making the most of them. Come grow with us!

Donald L. Kotula 
Founder and Chief Executive Officer 
Northern Tool + Equipment

TRUE NORTHERN
Since founder Don Kotula opened his garage door to the world in 1980, Northern Tool + Equipment has stayed true to a vision that has guided the company ever since — building lasting relationships by providing the right solution for our customers. Today, Northern Tool + Equipment has grown into a billion-dollar company that provides over 40,000 carefully
chosen tools via catalogs, website and retail stores. We seek talented people who wish to share their initiative, ideas and expertise; we develop and support our teams and we put them in a position to succeed. We know our customer, we provide value and we act with integrity. We are True Northern.

LARGE ENOUGH TO MATTER, SMALL ENOUGH THAT YOU CAN MAKE A DIFFERENCE
Can a family business be a major player? Taken together, Northern Tool + Equipment’s operations generate over $1 billion in sales each year. Within our industry, Northern is a recognized leader.  At the same time, Northern Tool + Equipment is a family business in the ways that matter. Senior management is just down the hall or up the stairs from everyone in our headquarters building. Don Kotula isn’t an oil painting in the lobby — he’s walking the hallways and offering ideas (and wisdom) to the team.

WE BUILD LASTING RELATIONSHIPS
At Northern Tool, we’re far more interested in building relationships than we are in simply making transactions. Our customer base is exceptionally loyal, because customers know that we will give them the right solution. Our employees are loyal, too — we strive for low employee turnover, and we regularly celebrate work anniversaries at Northern.  Every year, team members earn recognition for 5, 10, 15, 20, 25, even 30 years of service.

CONTINUING GROWTH
From the beginning, Northern Tool + Equipment has been on a continuous pattern of growth. By staying true to our Core Values, Northern has been able to maintain success in its operations and thrive in good times and in periods of uncertainty.

AN INDUSTRY LEADER
Northern is an industry leader. We listen to the customer and respond. We offer top-quality tools and expert advice to our customers.

A COMMITMENT TO INNOVATION
We have a manufacturing facility where we design, test and build world-class tools. Our merchants travel the world to find superior products.

WORK/LIFE BALANCE
As a family-owned business, we don’t just talk about work/life balance at Northern Tool + Equipment. We have respect for personal lives; wherever possible, we strive for flexibility in work schedules and we maintain a relaxed, professional atmosphere. By treating our employees with respect and understanding, we are able to maintain a cohesive team.

There are no silos or closed doors. The atmosphere is really laid back and you get to
interact with people from all levels of the company. It’s not even a surprise when Don
Kotula stops you in the hallway and asks you if you want to see pictures from his trip!
Finance Team Member

For me the culture is what makes Northern a great place to work. Every day
something different is happening that makes you feel you are part of something
special. From the Kotula family, to my fellow employees, and lastly our customers.
The loyalty, passion and drive that each person provides is truly the driver of our
culture and it provides a place of work that many wish they could be a part of.
Merchandising Team Member


Northern Tool + Equipment Reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Chuck Albrecht
63 Ratings
  • Featured Review

    Helpful (3)

    "Family Company that Rewards Hard Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northern Tool + Equipment full-time (More than 3 years)

    Pros

    Northern Tool is a company that ensures you get out of the job what you put in. They respect hard work, dedication, and loyalty, and give ample opportunity to move up when those traits are shown. Northern has allowed me to work in a stable environment, with good management, and move up as my skills improved. I have felt valued, and respected within this company, and feel that Northern tries hard to meet my needs as an employee. I feel that my opinions and input are heard and considered both within the region and within the company. My manager takes the time to truly listen and communicate with me, and is very good about sharing the vision they have for our stores. I personally feel very supported not only by my direct manager, but also my peers, who work hard to ensure that we are all successful.

    Cons

    Sometimes when new programs are rolled out, the desire to get them out quickly can lead to some confusion in communication of the process. Sometimes recognition does not go to the place it deserves when new ideas come out.

    Advice to Management

    Overall the company is going in the right direction, and the leadership that is in place tries hard to communicate clearly and effectively. I think that continuing to maintain focus on the core values program and the excellent level of customer service is the best way to maintain the strength of the company.

See All 197 Reviews

Northern Tool + Equipment Photos

Northern Tool + Equipment photo of: World Headquarters
Northern Tool + Equipment photo of: Our newest store opened today in North Midland, TX! We are happy to introduce you to the new Store Manager, Jay!
Northern Tool + Equipment photo of: Welding Competition for High School Students at our San Antonio Grand Opening
Northern Tool + Equipment photo of: Donuts & Daisies and celebrating SPRING at NTE Engineering & Mfg. #Winners #FreshasaDaisy #FUNatWork #workingatNTE
Northern Tool + Equipment photo of: Our Arlington DC held their Employee Appreciation luncheon. It was a football theme, with the Dallas Cowboys' mascot, Rowdy, in attendance. #workingatNTE
Northern Tool + Equipment photo of: Our Arlington DC held their Employee Appreciation luncheon. It was a football theme, with the Dallas Cowboys' mascot, Rowdy, in attendance. #workingatNTE
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Northern Tool + Equipment Interviews

Experience

Experience
58%
17%
25%

Getting an Interview

Getting an Interview
84%
8%
4%
4

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Customer Service Representative Interview

    Anonymous Employee in Burnsville, MN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Northern Tool + Equipment (Burnsville, MN) in October 2018.

    Interview

    Phone interview, then went in for an interview. They were very thorough on the job details, the company and what would be expected. They let me know the benefits they offer as well as costs. That is a huge bonus to know before you accept the position.

    Interview Questions

    • What makes me the best candidate?   1 Answer
See All 26 Interviews

Northern Tool + Equipment Awards & Accolades

  • Top Workplaces, Star Tribune, 2017
  • Top Workplaces, Star Tribune, 2015
  • Top Workplaces, Star Tribune, 2016
  • Top Workplaces 2018, Star Tribune, 2018
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

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