I have been working at Novella Clinical full-time (More than 3 years)
Managers listen to ideas and are supportive, team spirit is great and there are many people who enjoy helping you with your work, when it gets busy every available person volunteers to provide assistance, managers are generous on approving time off, professional development and external opportunities are offered openly, company has a system for individuals to reward each other for jobs done well which is good for morale, company allows employees to work from home as needed
Bonuses and raises need to be increased, the amount employees contribute to health insurance is expensive, some tools and processes need improving, several processes lack adequate SOPs or documentation, something should be done to improve retention because turnover is fairly high in some roles
Advice to Management
Work on training development, invest in new tools, increase salaries to retain talent
I applied online. The process took a week. I interviewed at Novella Clinical (Orlando, FL).
Spoke with a recruiter who asked a lot of generalized questions to help pair experience with the perfect project. I had multiple conversations with the recruiter. Advise: Build a strong relationship with the recruiter, they are really pushing you to the hiring manager. Then Interview with Trial Manager and Manager of Clinical Trials. Overall a standard interview process. It was a key position so the interview process went very quick.