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Nuance Overview

Website www.nuance.com
Headquarters Burlington, MA
Size 10000+ Employees
Founded 1992
Type Company - Public (NUAN)
Industry Information Technology
Revenue $1 to $2 billion (USD) per year
Nuance Communications can help you see the subtle differences in both speech and images. The company provides speech and digital imaging software. Its speech products include speech recognition systems used to provide customer service, embedded systems used in applications ... More

Nuance – Why Work For Us?


We have a vision of a world where technology is responsive, intuitive, and thinks and acts the way people do—regardless of where you are, what device you’re using, or what you’re doing.

As a leading provider of voice recognition solutions, natural language understanding technologies, cognitive computing, and artificial intelligence solutions, we work with large companies around the world, including banks, hospitals, airlines, carriers, and car manufacturers, to improve service, make their businesses and products run more smoothly, and, ultimately, create a better experience for their customers.

Our ability to understand the spoken word, comprehend language, and employ cognitive and artificial intelligence to improve people’s digital experiences is at the heart of what we do. Built into contemporary systems, our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate, reduce complicated processes into simple ones, and, above all, empower individuals with the ability to control their experiences and improve their productivity in a digital world.

We are hard at work to create a world where technology thinks and acts the way people do, making life easier at home, in the office, and on-the-go – letting people focus on the things that matter most.

As a contributing member of Nuance, you will work within a dynamic team environment to develop, support, market and sell our award-winning software applications and services. We offer competitive compensation packages; including stock options, Employee Stock Purchase Plan, 401(k), full health and welfare benefits and a challenging technical but casual work environment. Join our dynamic, entrepreneurial team that operates in over 29 countries worldwide across US, Canada, Europe and APAC. Become part of our fast growing track record of continuing success.

At Nuance, we’re fully tuned into the power of the human voice. We are actively looking to hire top talent in the areas of Natural Language Processing and Understanding (NLP/NLU), Clinical Language Understanding (CLU), and Artificial Intelligence. We are also hiring for multiple positions within our growing Healthcare Professional Services Team. Please join us for a Virtual Technical Career Fair and have the opportunity to interact with our recruitment team. Together, we can expand the potential of human beings and unite the world with one voice that speaks to everyone.


Employees Speak


eCommerce Marketing Manager
Burlington, MA, United States
"Nuance offers a rare blend of challenging projects, top-notch professionals and a casual, yet fast-paced work environment. The culture at Nuance is entrepreneurial, and it's a key reason why it has remained an industry leader. Nuance always manages to keep it exciting, which is necessary for all those involved... the company, the employees and above all else, the customers. Simply put, there is no other software company serving this market that has as broad a product line, deeper technology, or better people than we do."


IT Operations Director
Burlington, MA, United States
"Working at Nuance is an experience that is unsurpassed. The dynamic culture of this international company drives employees to higher levels of community and success. Nuance offers competitive challenges that emphasize teamwork across a wide variety of projects. In my numerous interactions with employees I have found that, worldwide, the Nuance culture is reflective of a great place to learn, grow and succeed. If you are looking for an exciting environment to work in - Nuance is the place!"


We have a broad portfolio across four major business segments:

Our Healthcare division is the market leader in voice and clinical language understanding solutions that drive smart, efficient decisions across healthcare.  Nuance solutions and services improve the entire clinical documentation process — from capture of the complete patient record to clinical documentation improvement, coding, compliance, and appropriate reimbursement. More than 500,000 clinicians and 10,000 healthcare facilities worldwide leverage Nuance’s award-winning solutions to improve patient care and support the physician in any clinical workflow and on any device.

Mobile & Consumer
Our Mobile division provides a portfolio of voice, touch, and natural language understanding innovations that are defining a new generation of intelligent systems and specialized voice and virtual assistant experiences. With Nuance technology, people have a more human interaction with the world’s best phones, tablets, computers, cars, TVs, apps and services from leading manufacturers and operators.

Our Enterprise division enables companies to engage with consumers in a way that’s personalized and conversational by leveraging decades of experience in speech, natural language understanding and artificial intelligence. Nuance delivers this more human, connected conversation through multichannel experiences that integrate proactive engagement, voice biometrics, conversational IVR, and mobile and Web virtual assistants.

Document Imaging
Our Document Imaging division provides software solutions and expertise that help professionals and organizations to gain optimal control of their document and information processes. The company’s expansive portfolio enables strict compliance with information security policies and regulations while enabling organizations to streamline and eliminate gaps across their document workflows.



R & D

Inspired by the possibility of what could be, our scientists, linguists, and engineers push the limits of human-machine intelligence and communication, pioneering innovations in speech recognition, language understanding, and artificial intelligence (AI). With more than 4,300 global issued and pending patents and patent families, we have a significant portfolio of intellectual property that is redefining how people and technology co-exist.

Key areas of research:

  • Speech recognition: Turning speech into text is at the heart of an amazing variety of products and services that enrich peoples’ lives.
  • Natural language and AI: Natural Language Processing and Artificial Intelligence technologies enable users to communicate with the digital technology they use every day, whether for work or recreation.
  • Biometrics: Voice biometrics enables authentication through processing natural speech patterns.
  • Speech enhancement: Speech enhancement is focused on evolving the technologies used in voice-driven interfaces for an enhanced user experience and greater application flexibility for manufacturers.
  • Text-to-Speech (TTS) is a corner-stone Nuance technology, with a long research history combining ideas integrated from several teams and new hires.

To learn more, check out Research.Nuance.com.

Nuance is dedicated to hiring the most talented, diverse and innovative people in the world. We are committed to building lasting partnerships and strive to create a compelling environment that fosters career-growth and promotes creativity, entrepreneurialism and mutual success in our industry as the leading provider of speech, imaging and healthcare solutions for businesses and consumers around the world.

To be the best, we offer our employees the tools they need to succeed today and in the future. Supporting strategic business goals and individual employee development through learning and information resources is the goal of the Nuance University program.

N.com Nuance University Logo png

At Nuance University, we believe that to stay sharp and be the very best we can be as individuals, teams, and as a company, it is vital we provide a continuous stream of learning. The dynamic and challenging work at Nuance creates an environment rich with learning and growth opportunities. The tools and resources available through the Nuance University program support employee learning, team collaboration, and company growth.

We offer our employees access to some of the best resources available in the areas of professional development, technology, management and leadership, project management and much more. In addition, we offer a large library of learning modules covering Nuance products and solutions, providing our employees with the depth of knowledge they need to help lead our company to continued success.

Professional Development:

Our employees know the skills and behaviors they need to focus on to be successful.  Our core and managerial competency maps help guide employee and team development. 

Nuance University offers a full competency-mapped program to support this professional and personal development.  Our robust catalog includes what you need to move ahead, including learning modules focused on:

  • Communication
  • Innovation
  • Customer Relationship Management
  • Collaboration and Teamwork
  • Strategic Planning
  • Problem Solving
  • Presentation Skills
  • and much more…


Management Development:

The mission of the Nuance University Management Development program is to prepare Nuance's worldwide management community for leadership to meet new and shifting challenges in our global business. We accomplish this by providing managers at all levels of the organization with the knowledge, skills, and tools required to meet Nuance's business goals.

We help develop well-rounded managers by providing diverse resources and learning opportunities in key areas. Successful managers at Nuance have extensive knowledge and skills in the following areas:

  • People Management
  • Business Skills
  • Knowledge about our business 

As a manager at Nuance, you will have the opportunity to participate in this well-respected program.



Technical expertise is what keeps Nuance ahead of our competition and at the forefront of design, development and innovation in our industry. 

Nuance University is an essential component to acquiring and maintaining this expertise. We offer our technical employees the tools and resources they need to keep focused on their goals and provide them with the agility and confidence to get the technical information they need quickly and reliably.

Whether you need to learn a new programming language, access the latest research around a technology concept, or find a quick answer to a troubleshooting question – Nuance University has what you need.

Our program includes a range of online technical resources and references, including Safari Books Online and the IEEE Digital Library, to support our research and engineering teams through both formal learning and just-in-time information access.


Project Management:

Nuance believes in the value of project management as a discipline and as a tool to improve results.  Strong project management results in better processes, improved products, and helps us to provide our customers with an experience that inspires confidence and trust which leads to increased opportunity to advance relationships.

Nuance University offers a rich Project Management curriculum including full Project Management Institute (PMI) certification support.  Our resources can help you prepare for the Project Management Professional (PMP®) exam as well as stay on top of today’s project management and professional development issues.  Available resources and tools include:

  • Full, exam-mapped curriculum of PMP® courseware
  • Over 200 hours of PMI PDU approved content
  • Online access to the PMI Project Management Book of Knowledge (PMBOK®) and other PMI publications
  • Expert-led collaborative environment to assist with knowledge acquisition and exam preparation


Nuance Reviews

Rating Trends
Recommend to a friend
Approve of CEO
Nuance Chairman and CEO Paul A. Ricci
Paul A. Ricci
307 Ratings
  • Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO


    Great work atmosphere, decent pay and benefits.


    Got laid off unfortunately.

Nuance Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Senior Principal Interview

    Anonymous Employee in Sunnyvale, CA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through a recruiter. The process took 4+ months. I interviewed at Nuance (Sunnyvale, CA).


    Contacted by internal recruiter while working for a telecom provider. Spoke with hiring manager on the phone for about an hour; real casual. Visited Sunnyvale offices and met with several individuals and teams - a total of 12 people. Negotiated the job offer, as per the description below. Received the formal offer 3 months later, once the CEO could be available to sign the offer (apparently "every" hire goes through Paul).

    Interview Questions

    • What is the quite possibly the most important aspect of the solutions delivery team relative to customer success.   1 Answer


    It was fairly straight forward; they pay in a grid system and the role has a fixed starting salary, which was good enough. But I was able to negotiate a fairly large signing bonus in cash and options.

Nuance Awards & Accolades

Something missing? Add an award
  • Canada's Ten Best Companies to Work For, Mediacorp Canada, 2015
  • Canada's Top 100 Employers, Mediacorp Canada, 2015
  • Canada's Top 100 Employers, Mediacorp Canada, 2014
  • Top 50 Disruptive Companies, MIT Technology Review, 2013
  • Top 100 Places To Work, The Boston Globe, 2013
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