Working at O'Reilly Auto Parts | Glassdoor

O'Reilly Auto Parts Overview

Springfield, MO
10000+ employees
1957
Company - Public (ORLY)
Automotive Parts & Accessories Stores
$5 to $10 billion (USD) per year
O’Reilly Auto parts is one of the largest specialty retailers of automotive aftermarket parts, tools, supplies, equipment, and accessories in the United States serving both the professional service providers and do-it-yourself retail customers. Founded in Springfield ... Read more

Mission: O’Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price/quality provided with the highest possible service ... Read more

Company Updates

  • The June store spotlight is O’Reilly store 2418 in Concord, NC! The team at O'Reilly 2418 has a total of 104 combined years of auto parts experience. Store Manager Bethany said, “My team is committed to going above and beyond to provide daily excellent customer service for every customer. We strive to make our team members and customers feel at home and like they are part of a family. My team does a great job of practicing the O’Reilly culture value of teamwork. When someone sees a need, they take care of it.” Thank you for all you do O’Reilly store 2418!

  • Happy Team O’Reilly Day! Our culture value of the month is hard work! At O’Reilly, we strive to honor hard work with our promote from within philosophy. If you work hard, you will have the potential to go far on your career path with Team O’Reilly!

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O'Reilly Auto Parts – Why Work For Us?


About Us

Our Corporate Office is located in Springfield, MO. The dedicated team members who work at the Corporate Office are committed to offering support to all of our stores and distribution centers.

Each store is staffed with “Professional Parts People” who have made the commitment to deliver the best possible customer service. Whether pleasing the customer means stepping out from behind the counter and looking under the hood of a car, or spending time on the phone to track down a hard-to-find part, at O’Reilly, we believe in doing whatever it takes to satisfy the customer.

Every day our warehouse team members use computer-generated picking tickets to pull specific parts according to each store’s needs; then the parts are packed and loaded onto our trucks. Five days a week, our delivery team members drive overnight from the warehouses to distribute these shipments to all of our stores.

O’Reilly has a combined total of more than 77,000 team members at more than 5,000 stores in 47 states. This dedicated group of parts professionals, along with 27 distribution centers and more than 18,455 delivery vehicles, ensure that a wide variety of products are in stock and readily available to both retail and wholesale customers at everyday low prices. O’Reilly Auto Parts is one of the largest auto parts chain in the country! O’Reilly benefits not only the do-it-yourself customer, but also the professional customer.

Whether you work at the Corporate Office, a district or regional office, a distribution center, in the field, or a store, you are an integral part of Team O’Reilly.

Culture

O’Reilly Auto Parts intends to be the automotive aftermarket industry leader, and we realize that this goal can only be accomplished with the help of our team members. A philosophy has evolved within O’Reilly with regard to how team members are treated and how they treat others. We call this our “O’Reilly Culture” and it can be summed up by the following business philosophy:

The O’Reilly Culture...Our COMMITMENT to Our Customers and Our Team Members.

WE are ENTHUSIASTIC, HARDWORKING PROFESSIONALS who are DEDICATED to TEAMWORK, SAFETY, and EXCELLENT CUSTOMER SERVICE. We will practice EXPENSE CONTROL while setting an example of RESPECT, HONESTY, and a WIN-WIN ATTITUDE in everything we do.

Career Path

O’Reilly is full of successful career stories - people who started in entry level positions and with training, hard work, and dedication have moved up the career ladder. O’Reilly believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Our CEO, like a lot of O’Reilly leaders, started with the company on the ground floor. We have something not all companies can brag about - leaders who know the ins and outs of the company from having worked virtually every job.


We continue to be one of the fastest-growing companies in our industry with lots of opportunities for individual growth. Whether you are looking for a career path to run a store, manage a distribution center team, or climb the corporate ladder, O’Reilly has the opportunities you are searching for.

 

IT Careers

The functions of O’Reilly’s Information Technology are at the core of our 4,800+ stores, 27 distributions centers and Corporate Office, allowing team members the ability to access information as it is needed and increase productivity in all areas of the company. Leveraging technology in a dynamic industry keeps O’Reilly running efficiently and at maximum capacity.

We are an engaging and continuously growing Fortune 500 company looking for dedicated professionals. O'Reilly offers a strong career path and promote from within philosophy, along with competitive pay and excellent benefits

The Information Technology Department consists of multiple areas, each having unique career opportunities. If you are passionate about high quality software solutions, and take pride in your work, then O’Reilly is looking for you. Be ready to take your skills to the next level. Each of these areas are implementing ways to enhance our team members productivity, increase sales and provide the best customer service possible.

  • Application Development - This area is devoted to development of new software solutions and enhancements to existing processes. This includes many areas of responsibility, such as web development for our online store, public website and intranet, data reporting capabilities, system and network administration, as well as system analysis and design.

  • Quality Assurance - This group is focused on helping the software development teams deliver high quality applications that are not only consistent in behavior, but also intuitive in their design.

  • Help Support - Provides support to numerous areas of the company including, but not limited to, hardware, software, operational, LAN, and WAN. We provide all of our stores, DCs, and Corporate Office team members with 24/7 coverage.

  • PC Support - PC Support is responsible for all aspects of desktop life cycle including procurement, installation, testing and deployment of systems and software. The PC Support department is the primary IT service management support team for the Corporate Office and our remote teams that are located at distribution centers and in the field. Our goal is to keep operational teams working as efficiently as possible and provide the best customer service in the organization.

  • IT Internship - O’Reilly has an extensive cutting edge Internship / Co-op program in which we work with local universities to foster a rich environment for developing technical skills. This helps students not only gain real world experience, but also prepares them for future positions in the field of technology.

Route Driver

O’Reilly Route Drivers play an integral part in helping the company provide this unmatched service to our customers. We operate a fleet of more than 1,400 tractors and trailers out of more than 27 distribution centers. Our DOT fleet will operate more than 46.8 million miles each year. Our goal is to provide a high level of service to our store customers by consistently getting the right parts to the right places at the right time, in the safest possible manner.

Put your career into “high gear” with one of the nation’s top automotive companies, offering competitive pay, incentive programs and excellent benefits. Our work week consists of 4 to 5 nights (no weekends). Our drivers are home daily. Electric pallet jacks are on every trailer and we operate a well-maintained, dependable, late model fleet. 6 months tractor/trailer driving experience is required. Class “A” CDL with HazMat endorsement also required.

O'Reilly Auto Parts Reviews

3.3
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Recommend to a friend
Approve of CEO
O'Reilly Auto Parts CEO, Co-President Greg Johnson
Greg Johnson
13 Ratings
  • "O'Reilly's is the best!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader in Springfield, MO
    Current Employee - Leader in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at O'Reilly Auto Parts full-time (More than 5 years)

    Pros

    The people and our culture is like no other! Our leaders genuinely care about our team members.

    Cons

    None, it's a top employer!

    Advice to Management

    Keep investing in the team members. You all are awesome leaders! Thank you.

See All 1,539 Reviews

O'Reilly Auto Parts Photos

O'Reilly Auto Parts photo of: The O'Reilly Family and Their Favorite Culture Values
O'Reilly Auto Parts photo of: Regional Managers of the Year 2016
O'Reilly Auto Parts photo of: Store Team Member Working on an Old Ford
O'Reilly Auto Parts photo of: Team Members in Their Green Uniforms
O'Reilly Auto Parts photo of: Managers Hanging Out at Managers Conference 2017
O'Reilly Auto Parts photo of: Beautiful Store Front After a Storm
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O'Reilly Auto Parts Interviews

Experience

Experience
64%
20%
16%

Getting an Interview

Getting an Interview
60%
23%
12%
4
1
0
0

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Material Handler Outbound Interview

    Anonymous Employee in Kansas City, MO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at O'Reilly Auto Parts (Kansas City, MO) in August 2016.

    Interview

    Called in for a skilled test to see if i can difference small text from each other.

    After that was brought into an interview and asked about my previous job and why i wanted this job

    Then was introduced my floor supervisor. He showed me around and told a little bit about what I'll be doing.

    After that was given a form to fill out and was told i had 24hrs to complete and pass a drug test.

    Interview Questions

    • What was the most stressful experience you had at your previous job and how did your handle it?   Answer Question
    • What do you think is important in a job   Answer Question
    • Whats some of your accomplishments   Answer Question

    Negotiation

    Was told my base pay.

    Every 6 months they have a performance evaluation and a chance for a raise (up to $0.90 every performance evaluation)

See All 240 Interviews

O'Reilly Auto Parts Awards & Accolades

  • America's Best Employers, Forbes, 2016
  • Fortune 500, Fortune 500, 2016
  • Fortune 500, Fortune 500, 2014
  • Fortune 500, Fortune 500, 2013
  • Fortune 500, Fortune 500, 2012
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