Working at OCBC Bank | Glassdoor

OCBC Bank Overview

Singapore (Singapore)
10000+ employees
1932
Company - Public (O39)
Banks & Credit Unions
$10+ billion (USD) per year
We are the longest established Singapore financial services group, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. We are now the second largest financial services group in Southeast Asia by assets and one of the world’s ... Read more

Mission: We help individuals and businesses across communities achieve their aspirations by providing innovative financial services that meet their needs.

Company Updates

  • Mdm Wong Kwai Ying (in pink), together with 55 OCBC staff volunteers and 54 vulnerable seniors and youths from Thye Hua Kwan Moral Charities, Care Corner Singapore and Movement for the Intellectually Disabled of Singapore, were among the first to attend a preview of The Bicentennial Experience which showcases Singapore’s 200-year history.

    For 69-year old Mdm Wong, the show brought back poignant memories of the 1960s, when Singapore had just gained independence. “We worked hard to provide for our families and grew with Singapore. I remember my family moving into our first HDB flat. We had water when we turned the tap and could provide for ourselves because there were jobs. We have come so far!”

    #OCBCCares #sgbicentennial #sg2sg

  • OCBC kickstarted the first day of FRANKpreneurship 2019 at OCBC Campus yesterday. These students have been selected to undergo a 16-week internship programme. Check out how happy they were to receive their personalised welcome packs! #WeSeeYou #FRANKpreneurship

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OCBC Bank – Why Work For Us?


Overview

OCBC Bank is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC Bank is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore and the Asia Pacific by The Asian Banker.

OCBC Bank and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC Bank’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 610 branches and representative offices in 18 countries and regions. These include the more than 340 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 100 branches and offices in Hong Kong, China and Macau under OCBC Wing Hang.

OCBC Bank’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC Bank's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.

The second-largest banking group in Singapore by total assets

We operate our banking business as OCBC Bank, Bank OCBC NISP, OCBC Wing Hang China, OCBC Al-Amin, and Bank of Singapore in over 18 countries and territories, and have strategic stakes in other financial services businesses operating under independent brands:

  • Insurance: Great Eastern
  • Assetmanagement: Lion Global Investors
  • Brokerage: OCBC Securities and OCBC Sekuritas

Global Banking

Through these businesses, we offer a comprehensive range of specialist financial and wealth management services, including deposit-taking and personal lending, credit cards, corporate and enterprise banking, cash management, international trade financing, investment banking, private banking, treasury, stockbroking, insurance and asset management.

We are listed on the SGX-ST as one of the largest listed companies in Singapore by market capitalisation. We are also one of the largest listed banks in Southeast Asia by market capitalisation and have more than 29,000 employees globally.

Purpose

We help individuals and businesses across communities achieve their aspirations by providing innovative financial services that meet their needs.

Values

Customers

We listen to our customers and understand their needs. We build enduring relationships with them by delivering superior products and quality service.

People

We treat each other fairly and with respect. We support our colleagues and invest in their development to help them realise their full potential. We recognise and reward outstanding performance.

Teamwork

We, as team members, actively support each other across the organisation as we work towards our common purpose. As individuals, we expect total responsibility from ourselves.

Integrity

Fair dealing is the basis of our business. We assume everything we do is in full public view.

Prudent risk taking

We are prudent risk takers because our customers rely on us for safety and soundness.

Effectiveness

We actively invest in infrastructure, process improvement and skills to lower our delivery costs. We do the right things right the first time, on time, every time.

Fair Dealing

At OCBC, we understand that our continued success as a financial services group is dependent on our ability to build enduring relationships with our customers. This involves treating our customers with respect and integrity, and consistently dealing with them in a fair and professional manner. That is why the element of Fair Dealing features prominently in our core values. Specifically, our value of ‘Integrity’ underscores Fair Dealing as the basis of our business.

We seek to deal fairly with our customers by:

  • providing them with clear, relevant and timely information to help them make informed decisions
  • recommending only products that are aligned with their financial objectives and risk profiles
  • training and certifying our sales employees so that they are equipped to give appropriate advice and recommendations
  • treating their feedback and complaints seriously, and ensuring that issues are addressed in an effective and prompt manner

Our employees are constantly reminded on the importance of Fair Dealing, which is further reinforced through their performance and compensation review framework. In addition, the other Fair Dealing-related processes, systems and policies across the organisation are periodically reviewed and enhanced to ensure their continued effectiveness in helping us deliver the desired customer outcomes.

Your career at OCBC

We want you to enjoy and take pride in your work, be passionate, driven and have fun - after all, joy does bring out the best in people. And we want nothing less.

Helping you succeed

At OCBC, we believe that everyone should have the opportunity to succeed. No matter where you see yourself in the future, we want to help you get there.

We provide career mobility opportunities across our different business units, subsidiaries or even country offices; from Consumer, Corporate and Private Banking, to Treasury, Securities, Insurance or Investment Management.

We are committed to creating a conducive work environment – one that is inclusive, welcomes innovation and encourages continual learning and development.

Benefits

We offer a competitive, performance-driven compensation package so you can focus on your work.

No two people are alike, so we give employees the flexibility to choose benefits that matter the most to them. Our flexible benefits plans can be tailor-made to suit your lifestyle.

OCBC Bank Reviews

3.7
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Approve of CEO
OCBC Bank Group CEO Samuel N. Tsien
Samuel N. Tsien
243 Ratings
  • Featured Review

    "relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)

    I have been working at OCBC Bank full-time (More than 3 years)

    Pros

    work life balance
    good benefit for working mom especially child care in the same office building

    Cons

    not much of cons working in the world safest bank

See All 873 Reviews

OCBC Bank Photos

OCBC Bank photo of: Congratulations to our HR team for winning the Gold award for Most Innovative and Sustainable Office Design at #AsiaRecruitmentAwards. #weseeyou #ocbc #workplace #officedesign #sustainable
OCBC Bank photo of: OCBC Glowing Years
OCBC Bank photo of: Mumstruly Launch
OCBC Bank photo of: OCBC Yangon 3rd Anniversary
OCBC Bank photo of: OCBC Cares
OCBC Bank photo of: HR Bowl-a-rama
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OCBC Bank Interviews

Experience

Experience
61%
31%
8%

Getting an Interview

Getting an Interview
63%
15%
11%
5
3
2
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (5)  

    Mortgage Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at OCBC Bank.

    Interview

    Applied through their website and received a call go for Interview at OCBC Centre @Chulia Street. Quite awkward during the interview as it was conducted in a 2 vs 2 scenario. The hiring manager/ HR and 2 interviewees.

    Interview Questions

    • What will you do if you do not achieve the set targets for a few months in a row?   1 Answer
See All 304 Interviews

OCBC Bank Awards & Accolades

  • Best Employer ( Singapore and Malaysia), Aon Best Employers Programme, 2017
  • Best Work-Life Balance (>500 Employees), HRM Awards, 2017
  • Excellence in Learning & Development (Gold), HR Excellence Awards, 2017
  • Excellence in Graduate Recruitment & Development (Gold), HR Excellence Awards, 2017
  • Best Graduate Recruitment Programme (Gold), Asia Recruitment Awards, 2018
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Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at OCBC Bank? Share Your Experiences

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