Working at OMEGA Processing Solutions | Glassdoor

OMEGA Processing Solutions Overview

Fort Thomas, KY
1 to 50 employees
Company - Private
Business Services
$5 to $10 million (USD) per year
OMEGA Processing Solutions is a premium provider of Electronic Transaction Processing and Data Delivery. Founded in 2003, we offer credit/debit card processing, B2B and e-commerce solutions and mobile payments to a wide variety of business types. OMEGA offers and integrates with ... Read more

Mission: Our Mission:
Building Prosperity One Life at a Time

Our Core Values and Beliefs:
Play for the Front of the Jersey
Invest in Win-Win Relationships Built On Mutual Respect
Model of Ethical Business ... Read more

Company Updates

  • "OMEGA's customer service is awesome, and we love using the merchant portal." Thank you Bill's Quality Auto Care for being an OMEGA Processing Solutions merchant! #TestimonialTuesday

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OMEGA Processing Solutions – Why Work For Us?

OMEGA Processing Solutions is a premium provider of electronic transaction processing and data delivery. We were founded in 2003 by two industry veterans, Scott Anderson and Todd McHugh. Their years of experience had showed them a market niche between the giant processors and very small ISOs serving the industry. The question came down to…

“Do we do what we’ve always done OR invest in ourselves and build a company based on the business principles that we know will lead to success.”

We are headquartered in Fort Thomas, Kentucky, a suburb of Cincinnati, Ohio, with sales office located across the country.

What sets us apart in the payments industry?


  • Extensive, established training programs for both field and corporate employees
  • A+ BBB rating
  • NO merchant contract or early termination fee means we are confident that we treat our merchants well
  • 24/7 U.S.-based customer service
  • In-house underwriting, deployment, technical and customer service
  • Established referral partners

At OMEGA Processing, we realized early on that our company's success was directly dependent on our ability to guarantee a positive customer experience. To achieve that, we built our business model on hiring, training and keeping the highest quality of employees. We truly take pride in providing the very best possible service to our merchants throughout our entire relationship.

“Our success and longevity can be attributed, in part, to our desire to operate the business with a sense of urgency that we have to prove ourselves every day. We call it the ‘Right Way Attitude.’” Todd McHugh, President

The result has been our OMEGA success story.

To recruit and keep the best employees, we know we have to provide best-in-class benefits, training and environment.

OMEGA sales and corporate employees enjoy:

  • Honest and transparent organization
  • Attractive base and variable compensation opportunities
  • Work/Life balance
  • Comprehensive benefit plan
  • 401(k) company contributions
  • Company-wide training and sales support 
  • Company lunches and events

“OMEGA’s outside sales executives have great benefits, and we’re not micro-managed. Our bonus structure is remarkable, and the CEO is down to earth. Overall, OMEGA is a great company to be a part of. They care about their employees and encourage them to strive for success.”

Current OMEGA Account Executive

OMEGA in the Community

This is just a small sampling of the many ways OMEGA Processing Solutions is active in the communities we call home.

  • Proud, long-time supporter of youth, amateur, high school and college athletics
  • Partnered with BBB to promote community-wide ethics education
  • Brought teen personal finance education curriculum to local classrooms
  • Northern Kentucky Chamber of Commerce processing partner
  • Supported local charities via employee and merchant promotions
  • Long-time sponsor of community, charitable and veterans causes.

OMEGA Processing Solutions Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Scott Anderson
6 Ratings
  • Featured Review

    "Account Executive"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Columbus, OH
    Current Employee - Account Executive in Columbus, OH
    Positive Outlook
    Approves of CEO

    I have been working at OMEGA Processing Solutions full-time (More than a year)


    Outside sales executives have great benefits, we're not mico managed, our bonus structure is remarkable and the CEO is down to earth. Overall, Omega is a great company to be apart of and from what I see the turn over rate is low. They care about their employees and encourage them to strive for success!


    No cons that I can think of.

    Advice to Management

    My manager is AWESOME!

See All 15 Reviews

OMEGA Processing Solutions Interviews



Getting an Interview

Getting an Interview





    Account Executive Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through an employee referral. The process took a week. I interviewed at OMEGA Processing Solutions.


    Phone Interview was done first with HR staff. Second interview with the sales manager that consisted of several Q&A. They used the STAR model in a different format. After the interview I received an offer letter which I wish I would have read more in detail. After going back on it the bottom has a disclaimer that says "Comp plan is subject to change at anytime" and it does, a lot

    Interview Questions

    • Tell us why you would be good in this role   1 Answer
See All 1 Interviews

OMEGA Processing Solutions Awards & Accolades

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