Working at OTIS | Glassdoor

OTIS Overview

Farmington, CT
10000+ employees
1854
Subsidiary or Business Segment
Manufacturing
$10+ billion (USD) per year

Working at OTIS

Otis is the world's largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways. Founded more than 160 years ago by the inventor of the safety elevator, Otis offers products and services through its ... Read more

Company Updates

  • What moves you? Do you dream to leave your mark on the world? Turn an idea into an empire? Explore new perspectives? That inspiration – movement – is a journey. At Otis, what moves us is moving you.

    What moves you?

    At Otis, what moves us is moving you. We're made to move you.

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OTIS – Why Work For Us?


ABOUT OTIS

Otis is the world's largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways. Founded more than 160 years ago by the inventor of the safety elevator, Otis offers products and services through its companies in more than 200 countries and territories, and maintains approximately 1.9 million elevators and escalators worldwide. Otis is a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide. 

Otis at a Glance

  • Installed Base - Approximately 2.6 million Otis® elevators and escalators in operation worldwide
  • Revenue - $12 billion in 2015
  • People - Nearly 66,000 employees globally with approximately 1,000 branch offices
  • Service Base - Approximately 1.9 million elevators and escalators serviced by Otis worldwide
  • Countries - Products sold and serviced in more than 200 countries and territories
  • Manufacturing - Major manufacturing facilities on four continents
  • Engineering and Test Centers - Otis has a network of research and engineering facilities and test towers around the world. Company's two tallest elevator test towers are located in Shibayama, Japan (505 feet or 154 meters above ground; 89 feet or 27 meters below ground) and Bristol, Conn., United States (384 feet or 117 meters above ground)


WORKING AT OTIS

At Otis, people are our most important asset. We take pride in being the global market leader. We lead our industry because we do more than meet our customers’ needs today. We anticipate their needs for tomorrow.

We know that talented, inventive, energetic individuals who welcome the challenge of meeting our customers’ needs are the key to our success. Working with our corporate parent, United Technologies Corporation (UTC), we go to great lengths to hire and develop these people. Otis offers a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential.

PROFESSIONAL DEVELOPMENT

We want the best-educated workforce on the planet. At Otis, our goal is to have the best-educated workforce on the planet. In a world where competition is global, we look for people who are comfortable with many cultures and who are driven to succeed in the global marketplace. Once we find those people, we encourage and support their continuous learning, development and professional growth.

Your Job at Otis

At Otis, your work will be challenging and stimulating. There will be exciting opportunities for professional growth, too. Otis uses a performance feedback process that helps you manage your career development. Working with your supervisor, you’ll set annual objectives and create an individual development plan. This helps you focus your efforts.

The result? You will have a detailed road map for developing specific skills and competencies, and you’ll have a plan for using the many resources available for your development.

Development Resources
Otis offers a wealth of resources to help you realize your individual development plan.
• Employee Scholar Program, which offers tuition reimbursement for eligible employees at approved colleges and universities
• UTC’s Global Learning & Development organization, which provides courses (online and classroom-based) to help employees develop key UTC and Otis employee competencies
• Specific development programs, which are tailored to a variety of career paths

WORK PRINCIPLES

We live by our principles. At Otis, we don’t just talk about our company’s values. We live them.

PEOPLE

Our most important assets go home at the end of the day.
People are the most important asset Otis has. Our employees have the knowledge and skill it takes to deliver the quality and performance our customers expect. Only our employees have the ability to satisfy our customers.

We want the most talented and inventive people in the world. And we’ll go to great lengths to hire and develop them. When you join Otis, we’ll give you challenging assignments—and the training you need to handle them.

We’ll encourage you to innovate and to take prudent risks. And we’ll pay attention to your hard work. We believe talent and outstanding effort should be rewarded through competitive salaries and benefits, increased responsibilities, and opportunities for new career horizons.

We’ll respect you as an individual by honoring your unique perspective and experience. And we believe in treating people fairly, without exception. It’s not just the fair and ethical thing to do. By bringing out the best in our employees, we deliver the best to our customers.

SAFETY

Safety comes first at Otis.
Millions of people around the world use Otis elevators, escalators, and moving walkways every day without giving safety a second thought. For us, that’s success. We understand that the safe way is the only way.

Safety is built into everything we do, from products and employees to performance metrics. We are committed to eliminating employee injuries by making the workplace free from hazards and unsafe actions.

Our employees regularly receive the safety training they need. We hold annual Safety Stand Down Days, where employees at all levels of the company take time out from normal work routines to focus on improving safety. We evaluate safety as part of our Achieving Competitive Excellence (ACE) audits. And it’s part of how we measure performance. At Otis, safety is our top priority.

QUALITY

Quality makes Otis a trusted name.
For more than 150 years, quality has made Otis the most trusted name in the industry. Our customers expect Otis equipment to perform for the life of their buildings, and delivering that level of quality requires steadfast dedication.

Every Otis employee plays a role in maintaining the quality our customers expect. Through our rigorous ACE (Achieving Competitive Excellence) program, our employees strive for better quality every day.

ACE uses the tools of continuous improvement methodology to improve productivity, quality, cost-effectiveness and customer satisfaction. With ACE, every function at Otis, from engineering to sales and service, measures its performance and sets goals for improvement.

We’re relentless about improving our performance. We create empowered teams of employees who never stop listening to customers. When those teams find a solution, it’s implemented quickly—and shared with others. At Otis, we never stop looking for a better way.

INTEGRITY

Quality makes Otis a trusted name.
For more than 150 years, quality has made Otis the most trusted name in the industry. Our customers expect Otis equipment to perform for the life of their buildings, and delivering that level of quality requires steadfast dedication.

Every Otis employee plays a role in maintaining the quality our customers expect. Through our rigorous ACE (Achieving Competitive Excellence) program, our employees strive for better quality every day.

ACE uses the tools of continuous improvement methodology to improve productivity, quality, cost-effectiveness and customer satisfaction. With ACE, every function at Otis, from engineering to sales and service, measures its performance and sets goals for improvement.

We’re relentless about improving our performance. We create empowered teams of employees who never stop listening to customers. When those teams find a solution, it’s implemented quickly—and shared with others. At Otis, we never stop looking for a better way.

BENEFITS AT A GLANCE

We offer high-quality benefits to you and your family. Otis is committed to offering you valuable and affordable benefits that protect you and your family. We want you to have a quality of life that enables you to reach your full potential, both at work and in your personal life.

Otis designs compensation programs to attract and retain the best people. We offer competitive salaries based on skills, experience, performance and compensation awarded in the market for each particular job. We believe that an employee’s pay should directly reflect his or her performance and contribution to the company.

Highlights of Our Benefits Programs
Here are some examples of typical Otis benefit programs. Specific benefits vary from country to country, and not all of these benefits may be available in an individual country.

Otis benefit programs help you:
• Provide health care and financial support for your family through insurance plans which, depending on location, might include medical and dental insurance, life insurance and disability insurance
• Balance your work and personal lives, with paid vacations and holidays
• Save for your retirement, with retirement plans and other savings and investment plans
• Develop your career potential through the Employee Scholar Program, which includes tuition reimbursement and paid time off to attend degree programs at accredited institutions

OTIS Reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
OTIS President Philippe Delpech
Philippe Delpech
23 Ratings
  • "Great starting point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mechanical Engineer in Florence, SC
    Current Employee - Mechanical Engineer in Florence, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OTIS full-time (Less than a year)

    Pros

    Great opportunities for advancement and involvement

    Cons

    Florence, SC is not fun if you're in your early 20's

    Advice to Management

    Provide more incentive to retain younger talent

See All 330 Reviews

OTIS Photos

OTIS photo of: Otis Escalator
OTIS photo of: Gen2 Elevator
OTIS photo of: Otis Escalator
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OTIS Interviews

Experience

Experience
62%
22%
15%

Getting an Interview

Getting an Interview
39%
16%
14%
13
6
5
4

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Electrical Engineer Interview

    Anonymous Interview Candidate in Florence, SC
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at OTIS (Florence, SC).

    Interview

    They flew me out for their superday. It was a group of about 10 to 15 of us seeking multiple positions. We spent an hour doing a walk throught of the company. Then we broke up to separate tables for a round of 3 interviews. 2 with the engineer of your related field and 1 with HR.

    Interview Questions

    • Typical behavior questions such as tell us a time where you worked well in a team, a time where it did not work well, where do you see yourself 5 years from now, what brought you to the company.   Answer Question
See All 82 Interviews

OTIS Awards & Accolades

  • Forbes 2017 America's Best Employers, Forbes, 2017

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