Working at Oak Harbor Freight Lines | Glassdoor

Oak Harbor Freight Lines Overview

Auburn, WA
1001 to 5000 employees
1936
Company - Private
Trucking
$100 to $500 million (USD) per year
Oak Harbor is a Family owned and operated LTL Freight carrier servicing the Western five states Direct and all the US and Canada through strategic partnerships. We are recognized for providing peace of mind to our customers with our best in class service to the western five ... Read more

Company Updates

  • To celebrate the Los Angeles Dodgers making it to the MLB #WorldSeries our #LosAngeles terminal held a #LADodgers day #BBQ!

  • This is our Oak Harbor Freight Lines team from the Oregon TDC (Truck Driving Championships) this year! Very proud of their accomplishments and for participating!

    Did anyone else compete in a TDC this year?

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Oak Harbor Freight Lines – Why Work For Us?


The Founding Years: Oak Harbor Transfer, the forerunner to Oak Harbor Freight Lines, was founded in 1916 by Ben Koetje of Oak Harbor, WA. Oak Harbor Transfer was a local cartage carrier servicing Whidbey Island. In 1936 John and Gus Vander Pol purchased the small island carrier for $600.00 cash and assumed its debt. Their younger brother Henry joined them in 1937. In 1942 the brothers purchased another small carrier called Oak Harbor Freight Lines, they merged the two operations together and kept the latter name.

Family Business: The brothers over time developed the carrier into a small LTL operation serving a number of counties in Western Washington. In 1974 Henry purchased the company in full. In this same year his two sons Edward and David began working with their father.


Growing Years: With deregulation in 1980 Oak Harbor began its expansion which continues today. Throughout this period Oak Harbor Freight Lines developed into a highly respected regional LTL carrier serving points throughout the States of California, Idaho, Nevada, Oregon and Washington. Currently with 35 terminals, 1300+ employees and annual revenues over $160 million Oak Harbor has established itself as a leading premium service carrier in the west, providing consistent high quality services at competitive (not the lowest) prices. Currently owned and operated by Edward and David Vander Pol, the company's Co-Presidents, Oak Harbor Freight Lines serves more points direct in the Northwest than any other single carrier.

 The Future: With uniformed professional  drivers, and a corporate wide focus to serve  the  customer, Oak Harbor is positioned to  continue  down the path of success. The  continued  Investing in technology, people,  facilities and  quality processes assures Oak  Harbor's  infrastructure will continue to meet  their  customers' needs. Via strategic partners  Oak  Harbor offers services throughout the  United  States and Canada allowing many of their  customers to single source their transportation                                                     needs with Oak Harbor.

Drivers

P&D - Our delivery drivers represent the company through every customer interaction. P&D drivers are paid hourly and are home every night.

Line - Our network of Line drivers are the backbone of our LTL system. Line drivers are paid by the mile. Most runs allow for drivers to be home daily, others may be out 2-3 days at a time.

Non-Drivers

AMC/Inside Sales
Sales training program designed to learn about Oak Harbor and how to sell the Oak Harbor Way. Employees in this department are given the tools to grow and the opportunity to move on to other positions within the company within 2 years.

Account Manager/Outside Sales
Each area within our five state footprint has an Account Manager/ Outside Sales rep assigned to it. Their primary job is to build relationships with internal and external customers while growing sales with current customers and a larger customer base.

Dock
We offer full and part-time dock positions as well as daytime or nighttime. Load and unload trailers; be challenged in a fast moving environment!

Corporate AdministrationWithin the company there are a variety of clerical and administrative positions at each terminal and at the corporate office. Just some of the positions we offer include Customer Service Admin, Accounts Payable, Accounts Receiveable, Claims, Billing, & Human Resources.


Oak Harbor Freight Lines offers Dock to Driver training program.

Dock to Driver
For dock workers interested in a driving career, Oak Harbor Freight Lines offers an internal training program at no cost to current employees who have worked for Oak Harbor for 6 months or more. Get paid while in training!

Dock to Driver Pre-amble
This Driver Training program will pay attendees (herein known as Driver Candidate) their hourly wages while they participate in the OAK HARBOR FREIGHT LINES Dock to Driver program It is understood the Driver Candidate must meet or exceed all minimum training standards that are taught in the classroom, through practical skills, and log a minimum of 100 hours of supervised driving. Upon meeting the minimum required amount of documented driving hours (100 hours) and demonstrating the required skills, the Driver Candidate will be eligible to attend the next available Oak Harbor Freight Lines Inc. driving class (currently 4 days in either Portland or Sacramento). The Driver Candidate will be paid their hourly wage in addition to travel and per diem expenses covered by the company during classroom hours. Upon completion and passing of the class, the Driver Candidate will be tested and monitored for one shift with a driver certifier (not his/her driver trainer) in a P & D setting at their home terminal. Upon passing this final review, Oak Harbor will facilitate the Driver Candidate in obtaining their CDL at a local CDL office or by paying for third party certification.


Disclaimer
Employees selected for and attending this Dock to Driver program are not guaranteed nor promised a driving position upon successful program completion. Terminal needs will dictate if and when a driving position will be offered. Oak Harbor Freight Lines reserves the right to modify, suspend or cancel the Dock to Driver program at any time.

For more details about this program, click here!

Oak Harbor Freight Lines Locations

Oak Harbor Freight Lines is an established, successful regional trucking company covering Washington, Oregon, Idaho, Nevada, and California. As a premier carrier offering superior service, we are always interested in exceptional people with excellent skills who thrive on challenge and strive to always achieve their best. Oak Harbor Freight Lines offers one of the most enriching and productive work environments. We recognize and reward outstanding achievement while encouraging effective communication, empowerment, and teamwork in gaining market advantage while establishing an industry standard for superior customer service and satisfaction.

Benefits:

  • Competetive Pay, DOE
  • Medical, Dental, and Vision
  • 401k with Company Match
  • Paid Time Off
  • Company Paid Life Insurance
  • Flexible Spending Accounts
  • Bonuses


Oak Harbor Freight Lines Reviews

3.5
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Oak Harbor Freight Lines Co-President Edward H. Vander Pol
Edward H. Vander Pol
21 Ratings
  • Featured Review

    "Look at the tenure! There is a reason people stay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Auburn, WA
    Current Employee - Account Manager in Auburn, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Oak Harbor Freight Lines full-time (More than 5 years)

    Pros

    There is a reason why so many employees have 15-25 years of tenure. Company values quality and integrity. While individual managers or supervisors may struggle with this, the overall company culture reflects this fact. We offer very good pay for entry-level position. Good pay at the higher positions also.

    Out of good faith, the company continues to give increases above and beyond the union contract to represented employees (to keep pace with the unrepresented employees).

    Several specific programs designed to progress employees from entry-level (dock worker/freight handler) to better opportunities, such as the dock-to-driver program and the inside sales/leadership development program.

    Benefits here are top-notch; they have to be industry leading: Premiums are ridiculously small (1% of salary for self, 2% total for entire family), co-pays are at/better than average, coverage is very good, 401k with matching. There are also bonus schedules and profit-share programs that allow the company to share its profitability back to the employees.

    Constantly reinvesting in technology, equipment, and personnel. They are in the midst of several enhancements to training programs. It is truly an amazing and exciting time to work at OHFL!

    Cons

    While the company is great, the industry has many flaws that impact our business. Nationwide driver supply is low while demand is sky-rocketing. No one is encouraging their kids to drive truck for a living any more. Everyone wants to drive a desk instead.

    While the system in general is very strong, a certain few terminals consistently struggle. Efforts are being made to bring balance to the culture system-wide.

    Pricing model on LTL rate bases were broken 15-20 years ago, and many competitors do not adhere to pricing disciplines needed to keep the industry as profitable as it should be. Current fuel situation has many pricing programs upside down also.

    Advice to Management

    Develop more cross-functional teams to solve system-problems, which means relying less on top-level management for solutions to daily challenges. Seek to better understand the needs of those with their boots on the street, their daily obstacles, and what suggestions they have to improve their personal lives and their business unit.

    Also, look to add some fat back to the bone in regards to staffing. We need more margin/flexibility within our system to perform the level of service we want to commit to our customers.

See All 37 Reviews

Oak Harbor Freight Lines Photos

Oak Harbor Freight Lines photo of: Oak Harbor
Oak Harbor Freight Lines photo of: Oak Harbor
Oak Harbor Freight Lines photo of: Oak Harbor
Oak Harbor Freight Lines photo of: Oak Harbor
Oak Harbor Freight Lines photo of: Oak Harbor
Oak Harbor Freight Lines photo of: Oak Harbor
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Oak Harbor Freight Lines Interviews

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  1. Helpful (4)  

    Operations Supervisor Interview

    Anonymous Employee in Newark, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Oak Harbor Freight Lines (Newark, CA) in September 2014.

    Interview

    It was a formal interview with some very standard questions about my work history. However there were plenty of times were I could speak freely about my skill sets and what I could offer the company.

    Interview Questions

    • What makes you a good fit for this position?   1 Answer

    Negotiation

    There was a brief discussion in regards to what the job paid and my experience in that area. An offer letter was drafted and I signed off on the terms of my employment.

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Oak Harbor Freight Lines Awards & Accolades

  • 2015 Quest for Quality Award, Logistics Management Magazine, 2015
  • 2015 OHL Carrier of the Year, Logistics Management Magazine, 2015

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