Working at Ocwen Financial | Glassdoor

Ocwen Financial Overview

West Palm Beach, FL
10000+ employees
1988
Company - Public (OCN)
Financial Transaction Processing
$1 to $2 billion (USD) per year
At Ocwen, we are committed to hiring, developing and retaining the best talent in the industry. We value innovation and encourage professional development. By embracing diversity and inclusion, all team members can reach their full potential and maximize contributions to our ... Read more

Mission: At Ocwen, our mission is to delight our customers through caring service and innovative home-ownership solutions.
We have provided more loan modifications under the Federal Government’s Home Affordable Modification Program (HAMP) than any other mortgage ... Read more

Company Updates

  • We are all grateful for the many years of leadership from Ron Faris, and we are excited about our future with Glen Messina at the helm.
    http://glassdoor.com/slink.htm?key=vQfga

    Ocwen Financial Corporation Names Glen Messina President and Chief Executive Officer

    Ron Faris to Retire as President and Chief Executive Officer WEST PALM BEACH, Fla., April 19, 2018 (GLOBE NEWSWIRE) -- Ocwen Financial Corporation, (NYSE: OCN) ("Ocwen" or the "Company"), a leading financial services holding company, today announced that its Board of Directors ("Board") has determined to appoint Glen A.

  • Behind every mortgage is a home and a family. By working closely with our customers, Ocwen has helped over 720,000 families stay in their homes. Learn about how we’ve become the leader in loan modifications here: http://glassdoor.com/slink.htm?key=vQNoB

    Ocwen: Leader in Loan Modifications

    http://ocwencares.com/ ?? At Ocwen, helping homeowners is what we do. We can help you get the loan modification that you deserve, so that you can stay in your home.

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Ocwen Financial Video

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Ocwen Financial – Why Work For Us?


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At Ocwen, our mission is to delight our customers through caring service and innovative home-ownership solutions. 

We are a leader in the servicing industry in foreclosure prevention and loss mitigation which helps families stay in their homes and improves financial outcomes for loan investors.  Our leadership in the industry is evidenced by our high cure rate for delinquent loans and above average rate of continuing performance by homeowners whose loans we service.  Ocwen has provided more loan modifications under the Federal Government’s Home Affordable Modification Program (HAMP) than any other mortgage servicer.  Through our outstanding staff and community outreach efforts, we have been widely recognized in the national media and by consumer advocacy groups as an industry leader in responsible home retention solutions.  These outreach efforts help our customers save money, build equity and, most importantly, stay in their homes.  At every turn, we strive to delight homeowners through caring service and innovative homeownership solutions.

We also offer and originate residential mortgage loans through our Homeward Residential subsidiary and reverse mortgages through our Liberty Home Equity Solutions subsidiary.  Through our personalized, technology-driven systems, we are committed to providing homeowners, including senior homeowners, with superior solutions and the highest level of customer service.  Please visit www.homewardfunding.com and www.libertyreversemortgage.com for more information.  

Ocwen Financial Corporation is a financial services holding company which, through its subsidiaries, originates and services loans.  We are headquartered in West Palm Beach, Florida, with offices throughout the United States, the U.S. Virgin Islands and support operations in India and the Philippines.  We have been serving our customers since 1988. 

undefinedAt Ocwen, we constantly re-assess our strengths and challenge ourselves to improve upon who we are as an organization in order to better serve our customers. Consistent with our corporate values, we embrace change, emphasize teamwork and distinguish ourselves through the quality of the people with whom we work. Diversity and inclusion provide us with a tremendous opportunity to promote the values that have always guided our work.

We know that by fostering an environment that promotes inclusivity and encourages diversity of thought and experience, we are better positioned to understand customer needs and to reach new customers in neighborhoods we would like to serve. From our board room to our local loan officers, diverse teams enable us to deliver products uniquely tailored to those we serve, face challenges with resilience and better position ourselves for future opportunities.

Much of Ocwen’s success over the years is attributed to our ability to listen to the diverse perspectives of our stakeholders and our commitment to fostering a mutually respectful environment for our employees and business partners. At every level, we continue to embrace the values of diversity and inclusion, and will leverage our ideals as a catalyst for advancing our core strengths and assets as an organization.

undefinedOur core values drive the way we do business, including how we interact with homeowners, investors, communities, stakeholders and each other.  Our values are the key to our success.  Diversity and inclusion are an integral part of our core values, which are built on a commitment to integrity and ethical behavior.

We respect for each team member’s unique character and contributions.  Ocwen’s workforce represents varied backgrounds and experiences from throughout the world, a significant strength for Ocwen providing a competitive advantage.  Because of our diverse workforce, we gain valuable insights from all levels of the organization that lead to better business solutions and more engaging work for our team members. Solid solutions come from using the talents of every individual.

At Ocwen, we view diversity as a strategic initiative for our business.  That is why we are strengthening our diversity and inclusion programs and continue to develop the necessary infrastructure, workplace environment and goals to ensure outstanding performance.

Our prime focus is on four key areas:

Leadership: Embrace and foster a culture of inclusion throughout the Company and be held accountable for achieving diversity and inclusion goals and objectives

Workforce: Attract, develop, retain and advance the best and brightest from all walks of life and backgrounds at all levels of the Company

Vendor diversity: Achieve a range of suppliers, vendors and service providers who align with our diversity and inclusion strategies

Community engagement: Ensure that Ocwen has a significant presence in and supports a core group of diverse, community-based organizations and philanthropies

We will continue work to foster an environment in which every team member has the opportunity to grow and achieve his or her professional goals, with support and encouragement.  Through teamwork, professionalism, respect and inclusiveness, we foster an environment in which we can achieve both our Company and individual professional goals.

Ocwen Financial Reviews

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Ocwen Financial President, CEO, and Director, Ocwen Financial and Ocwen Federal Bank Ronald M. Faris
Ronald M. Faris
342 Ratings
  • Featured Review

    "Friendly environment and good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Ocwen Financial full-time

    Pros

    HR really works with you
    Management is open to critiques and encourages suggestions
    Lots of networking events for women
    Family like work environment
    Open door policy
    Good benefits
    Exit process easy and explained well

    Cons

    Business practices aren't the best
    In a lot of hot water so your job isn't guaranteed
    CEO is very straight to the point
    A lot of job sectors being liquidated

    Advice to Management

    Keep listening to your people and make sure you operate within compliance better so you don't have to let good people go

See All 692 Reviews

Ocwen Financial Photos

Ocwen Financial photo of: Ocwen Financial Corporation
Ocwen Financial photo of: Another great bake sale for breast cancer awareness. This year with a little Halloween flavor.
Ocwen Financial photo of: Finding some break time in the office
Ocwen Financial photo of: Our mission as employees is clear
Ocwen Financial photo of: The Addison Office
Ocwen Financial photo of: Our Addison office
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Ocwen Financial Interviews

Experience

Experience
60%
19%
21%

Getting an Interview

Getting an Interview
28%
18%
15%
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Difficulty

2.8
Average

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  1. Helpful (4)  

    Loan Officer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at Ocwen Financial in November 2017.

    Interview

    I was scheduled for a phone interview (30 minutes), was emailed three different links to complete assessment at home. I was then scheduled for a face to face interview with 2 mangers and 2 more assessments (2 hours). Mark called me 2 days later to make me a job offer!!!

    Interview Questions

    • Tell me of a time you had to multi task and how did you do it?   Answer Question
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Ocwen Financial Awards & Accolades

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