Working at OnDeck | Glassdoor

OnDeck Overview

New York, NY
201 to 500 employees
2007
Company - Public (ONDK)
Lending
$100 to $500 million (USD) per year
On Deck Capital, Inc., (ONDK) is the proven leader in transparent and responsible online lending to small business. We were founded in 2006 and pioneered the use of data analytics and digital technology to make real-time lending decisions and deliver capital rapidly to small ... Read more

Mission: To create innovative lending experiences and financial products that help small businesses succeed.


Glassdoor Awards

Best Places to Work: 2016 (#35)

Company Updates

  • In the face of the COVID-19 crisis, we are doing everything we can to support our team and our small business customers. Health and safety is a top priority and we are taking all the necessary precautions to ensure the well-being of our people, their loved ones, and our communities. While we are keenly focused on taking care of our team and our customers, we are still actively hiring for a few open roles. Until further notice, all stages of our hiring journey are 100% remote in order to protect our team members and our candidates. If you don’t see a role that’s a good fit, we encourage you to check back at a later date. In the meantime, stay safe and healthy.

  • Agile Project Manager Shaina Rodriguez gives Built In New York the inside scoop on working at OnDeck. http://glassdoor.com/slink.htm?key=vMsee

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OnDeck – Why Work With Us?


 

With the spirit of a fintech startup and the stability of a larger organization, the OnDeck team unites around the goal of helping customers achieve their ambitions while leading in the small business lending space. Here, everyone has a voice and sharing ideas is celebrated and encouraged. We have a bold and challenging journey ahead, and we can’t wait to make it happen together. 

Our Core Values

One Team: We know that the best outcomes happen when we work together.

Switched On: We are passionate about small businesses, our company, and each other.

Driven to Win: Every decision counts in our journey to lend responsibly and win with integrity.

Focused Innovation: We invent where it differentiates us and leverage existing solutions where it doesn’t.

Strike the Right Balance: Our entrepreneurial culture keeps us nimble and standards and processes keep us well-managed.

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We are always actively looking for talented individuals to join our OnDeck family. We are headquartered in New York City, with offices in Arlington, VA, Denver, CO, Canada, and Australia. Check out our open positions on our Careers page

General Benefits

  • Flexible Paid Time Off
  • Comprehensive Healthcare
  • Educational Reimbursement
  • 401k Matching
  • Parental Leave and Sabbaticals
  • Affinity Groups
  • Stocked Kitchens
  • Mental Health Coaches
  • Annual Wellness Subsidy
  • Student Loan Consolidation

Career Development

  • Online and in-person training
  • Tuition reimbursement
  • External learning and development opportunities

Work Environment

  • Office Happy Hours
  • Casual dress code
  • Stocked kitchen
  • Monthly Town Halls with the CEO
  • Monthly "No Meeting" Day
  • Open floor plan
  • Volunteer and Team Bonding activities
  • Collaborative environment

What inspires you about OnDeck?

"Our mission to support and empower small businesses. Sitting in customer panels and listening to how OnDeck has helped these small businesses achieve their short and long-term goals really gives me the inspiration to help drive the company forward."

- Adrian, Operations

 



"I love that through OnDeck's evolution, it has remain committed to serving community-based businesses with a great product and great customer experience. We've done that by hiring amazing people who share that passion and come to work every day dedicated to that mission."

- Brian, People Operations

 

 

Small Business Customer Spotlight

Me So Hungry


Me So Hungry is a food truck business based throughout California owned by brothers Cory and Mike Ewing.

Back in Back in 2010 when Cory and Mike started Me So Hungry, they were eager for a new opportunity that leveraged their love of food with a passion for people. The food truck was a wonderful way to combine what we loved to do with a terrific business opportunity. 

"Right away, we loved the sense of mobility that we got with our first truck,” says Mike. “We were not stuck at one location and enjoyed the freedom to drive to different places, meeting and serving different people. And luckily, they loved our food!”

Mike and Cory found OnDeck online just as their need to access more capital to support expansion arose. They applied for and received their first term loan in 2014. “Everything just clicked with OnDeck,” says Mike. “Depending on the events and crowd sizes, we occasionally need to purchase additional food and supplies. The OnDeck funds are there for us when we need them.”

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Gotta Dance Studio

The Gotta Dance Studio is a dance instructional studio in Oregon owned by Brandi Nichols and her husband Sean.

"I had been teaching dance at Gotta Dance for five years when out of the blue, the owners asked me if I'd be interested in purchasing the Studio," says Brandi. Brandi discussed buying the business with husband Sean. After some hesitation, the couple made the leap and purchased the existing Gotta Dance Studio in 2016.

Brandi worked hard to market her vision for a new type of instructional dance studio, but start-up costs ran high. She realized she needed additional capital fast.

"After a few days of searching online, I found OnDeck and decided to apply. Their application process was really easy and everyone I interacted with was very helpful," says Brandi. "Once approved, we received the line of credit funds on the same day via our business debit card. We feel very lucky to have found OnDeck and its instant funding capability."

"My main vision is to create a large school for performing arts," says Brandi. "We are currently collaborating with Ovation Performing Arts in Bend, to add dance to their classes in voice and acting. I would love to see this school become a center for instruction in dance, music and acting. The hope is that Bend will become a true hub for people who are looking to learn and advance in the arts."

OnDeck Reviews

  • "Great culture, Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in New York, NY
    Current Employee - Senior Engineer in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OnDeck full-time (Less than a year)

    Pros

    People across the organization are genuinely helpful.
    Management really makes the effort to engage both customers and employees.
    Competitive benefits.

    Cons

    As with any growing company, managing technical standards and tech debt is a challenge.
    Overall, I see less cons compared to all the other companies I've worked for.

    Advice to Management

    Keep up the communication, both customer and employee engagement!

See All 278 Reviews

OnDeck Photos

OnDeck photo of: Focused Innovation.
OnDeck photo of: Team Bonding at Nationals Game
OnDeck photo of: Volunteering for Senior Citizens
OnDeck photo of: Built In Brews
OnDeck photo of: Ballin' For Change Charity Event
OnDeck photo of: Team CO Pride Celebration
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OnDeck Interviews

Experience

Experience
52%
11%
37%

Getting an Interview

Getting an Interview
59%
21%
14%
2
2
1
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Director, Product Management Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at OnDeck (New York, NY) in November 2019.

    Interview

    Process was quick - less than 4 weeks from the day I applied online to when I received the offer. I had to do a design thinking case study and a business case during the in person interview day. Entire process consisted of three phone interviews and 4 interviews in person.

    Interview Questions

    • The business case was the most difficult part of the process.   Answer Question
See All 135 Interviews

OnDeck Awards & Accolades

  • Best Places To Work, Built in NYC, 2019
  • Great Place to Work Certified, Great Place to Work, 2019
  • Top Workplaces, Washington Post, 2019
  • Best Places to Work, Denver Business Journal, 2019
  • America's Most Promising Companies, Forbes, 2014
See More

Pledges & Certifications

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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