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OnProcess Technology Overview

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Ashland, MA
1001 to 5000 employees
1998
Company - Private
Business Services
$50 to $100 million (USD) per year
Unknown
OnProcess Technology is a Managed Services Provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. The company’s deep expertise, technology-driven delivery and ... Read more

Mission: Our mission is to drive measurable, predictable, and sustainable results for our clients by applying our proven methodologies in aftermarket services and customer experience management.

http://www.onprocess.com/about-us/core-values

OnProcess Technology Reviews

1.9
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Recommend to a friend
Approve of CEO
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Michael L. Wooden
38 Ratings
  • "A job. Nothing more, nothing less."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Service Representative in Belfast, ME
    Former Employee - Logistics Service Representative in Belfast, ME
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at OnProcess Technology full-time (Less than a year)

    Pros

    Consistent schedule. It was not changed often. Immediate managers were (mostly) reliable and tried to do what was right. They were flexible if you had an emergency.

    Cons

    Pay was very low ($11.50/hr.) and was a major reason why I left. The hours were also terrible. I worked until 9 pm each night. The work itself was mind-numbing. You're really just a step away from an automated machine calling people up & reminding them to return their damaged cell phone.

    Advice to Management

    Increase the pay. This same advice could be given to almost any company in the U.S. today. Wages need to increase!

See All 127 Reviews

OnProcess Technology Photos

OnProcess Technology photo of: Sofia Team
OnProcess Technology photo of: Office
OnProcess Technology photo of: Training
OnProcess Technology photo of: Awards Dinner
OnProcess Technology photo of: Awards from Client HPe
OnProcess Technology photo of: presentation
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OnProcess Technology Interviews

Experience

Experience
41%
25%
33%

Getting an Interview

Getting an Interview
47%
17%
13%
8
8
4

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Project Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at OnProcess Technology.

    Interview

    Worse interview I have ever been on. All they did was tell me about themselves, never asked anything about me or my experience. I sat there wondering why I was even there.

    Interview Questions

    • The only question they asked was "Do you know what On Process" does?   1 Answer
See All 24 Interviews

Company Updates

  • OnProcess Inks Technology Alliance with ServiceMax to Drive Expanded Adoption, More Profitable Outcomes http://glassdoor.com/slink.htm?key=vQFUw

    OnProcess Inks Technology Alliance with ServiceMax to Drive Expanded Adoption, More Profitable Outcomes - OnProcess Technology

    OnProcess Technology announced a technology alliance with ServiceMax, a GE Digital company and the leader in cloud-based field service management. OnProcess, which is ServiceMax's only managed services provider partner, will help enterprises fully leverage ServiceMax capabilities so they can gain optimal efficiencies and customer satisfaction improvements, and drive much greater cost savings throughout their post-sale supply chain.

  • OnProcess Technology Is Number One Supply Chain Management Provider for High-Tech and Telecom Markets, Finds New Everest Group Report http://glassdoor.com/slink.htm?key=vQFU7

    OnProcess Technology Is Number One Supply Chain Management Provider for High-Tech and Telecom Markets, Finds New Everest Group Report - OnProcess Technology

    Named 'Major Contender,' OnProcess Dominates Large Outsourcers in Americas Market Ashland, MA, April 11, 2017 - OnProcess Technology, a global pioneer in service supply chain management and optimization, was named a 'major contender' in the Everest Group's 2017 Supply Chain Management (SCM) Service Providers Landscape with PEAK Matrix Assessment.

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OnProcess Technology Awards & Accolades

  • Silver Stevie Award, The Stevie Awards for Sales and Customer Service, 2017
  • 2017 American Business Award - Executive of the Year, American Business Awards (the Stevies), 2017
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