I worked at One Call Care Management full-time (More than 3 years)
Decent benefits, opportunities to advance, you can learn a lot if you want to learn, PTO
Layoffs without warning, no monthly bonuses, high turnover
Advice to Management
Give departments the opportunity for monthly bonuses since we are based off monthly numbers and this will make employees feel appreciated and want to put in more time and effort. Therefore lower turnover rates.
I applied online. I interviewed at One Call Care Management (Jacksonville, FL) in July 2017.
The entire process took 2 weeks. There were 3 rounds. First, I got an email from HR asking me to complete an assessment which was entirely based on SQL. Second, I had an interview with my Manager, he explained me about the company and the position. He went through my resume and he also tested me on my SQL skills. Third round was an in person interview with a senior manager. I was asked about my skill related to the position and basic behavioural questions.
I got my offer letter after one week of the in person interview