I have been working at One Call Concepts full-time (Less than a year)
I have worked on CSR jobs in the past. Most ask you to give the moon for scraps on the dollar. This is pretty forward and only gets hard when you make it hard.
The use of temps in the summer is rough. Its how the hire employees but some are under qualified and seem to be cannon fodder.
I applied through a staffing agency. I interviewed at One Call Concepts (Bohemia, NY) in March 2016.
The hiring process is a little much. It is outsourced to a hiring agency who does 2-3 phone interviews with you prior to going into the interview itself. Once at the interview you are asked the basic questions and then given 2 seperate tests; spelling and mapping. The interview takes roughly 30 minutes but you find out by the end of the day if you got the job or not. Then for the first 3 months you are almost harassed by the hiring agency to keep them posted on everything that's happening.
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