Working at OneMain | Glassdoor

OneMain Overview

Baltimore, MD
10000+ employees
1912
Company - Public (OMF)
Finance
Unknown / Non-Applicable

Working at OneMain

OneMain provides personal loans with one on one, local service at branches nationwide. With roots in lending that date back to 1912, we have been helping people achieve their goals and dreams for generations. Our personalized loan solutions offer customers a simple and ... Read more

OneMain – Why Work For Us?


"For over 100 years, we’ve been helping hard-working people tackle life’s challenges by providing the help you need when you need it. Our loan experts are from your community, understand your unique situation, and will treat you with honesty, dignity, and respect. Our goal is to deliver the best customer experience and empower you to take control of your finances."

- Jay Levine,
President and CEO

Customer Commitment and Borrower’s Bill of Rights

We are committed to responsible lending, enriching our customers’ experience, and overall transparency. While these principles have long been a part of the OneMain culture, the Customer Commitment and Borrower’s Bill of Rights establish a guiding compass for all interactions with those who do business with OneMain.

Committed to Supporting Our Communities

With roots in local communities that date back more than 100 years, we are committed to the neighborhoods where we live and work. Our commitment starts with our team members who volunteer their time and contribute to a variety of causes that make a difference across the country. We focus our efforts on engaging our employees in their communities, charitable giving and financial education.

We provide personal and auto loans from $1,500 to $25,000†

We’ve extended over $120 billion in loans to over 10 million customers.
Our customers use our loans for debt consolidation, household bills, home improvements, car purchases, and other major purchases.
We do our best to help customers obtain the right loan for their unique situations.

5 out of 6 Americans live within 25 miles of a branch

We believe in giving back. Our team members give back to their communities by donating time and money to local charities.
On average, our branch managers have over 13 years of experience expertly serving your needs.
We strive to provide an outstanding customer experience at all times, whether it be through your local branch, our website, or our call centers.


Together, we are building a better future

At OneMain, we believe in people. Through a heritage of leadership in financial services, we have crafted a way of doing business that seeks to honor our relationship with our customers, communities and employees. Our employees are our greatest asset and their relationships with customers, suppliers and coworkers are the foundation of our business.

What Makes Us Different?

  • A heritage of doing what’s right for customers since 1912
  • Employees who have local, face-to-face relationships with their customers
  • An efficient, solutions-oriented, consultative approach
  • Personalized service, not one-size-fits-all
  • Community-focused

Commitment to Our Communities

At OneMain, we're not just in your neighborhood; we're part of your community. We're committed to making the neighborhoods where we do business better places to live and work. Here are some of the ways we're involved:

  • Our employees volunteer for and help organize local outreach programs
  • Our employees hold leadership roles in community organizations, sharing their time, talents and expertise
  • We proudly provide financial support for national and local nonprofit organizations
  • We support financial education for children and adults

Commitment to Sustainability

OneMain is engaged in a variety of green initiatives that are environmentally beneficial and that help promote a sustainable future. Here are some examples:

  • Paperless Billing Statements
  • Leadership in Energy & Environment Design (LEED)
  • Branch Cleaning Program

We are passionate and positive about the work we do, and we are eager to help our customers and each other, every day. If you are collaborative, creative and committed to providing a superior customer experience, you can build a rewarding career at OneMain.

Commitment to Diversity

Diversity and inclusion are business imperatives at OneMain – not just because they make good business sense, but because we believe they are the right thing to do. We strive to create a culture of inclusion and opportunity for all employees. We are committed to building a workforce that reflects the richness and diversity of the communities in which we live and work. We know that developing and effectively retaining a diverse workforce are critical to our continued success in today’s increasingly global environment.

We care for the people who care for our customers

Our people are our greatest asset. They are the individuals who help our customers bring their dreams to life – and we are committed to providing a total rewards package that allows them to fulfill their own dreams and goals. OneMain's comprehensive benefits package includes health and wellness for employees and dependents, along with retirement and time off programs for full-time and some part-time employees. Highlights include:

  • Medical, dental, vision and prescription coverage
  • Health savings account (HSA)
  • Health care flexible spending account (FSA)
  • 401(k) plan with dollar-for-dollar match, up to 4 percent of eligible pay
  • Life and AD&D insurance
  • Short- and long-term disability
  • Paid time off, including holidays, vacation and sick time
  • Professional development, training and career pathing
  • Corporate perks with savings at more than 30,000 merchants nationwide
  • Bonuses for referring new hires
  • Tuition assistance
  • Relocation assistance
  • Matching contributions to qualifying charitable organizations up to a certain limit
  • Community volunteer opportunities

In addition to a competitive base salary, some team members may be eligible to earn incentive compensation

OneMain Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
OneMain President and Chief Executive Officer Jay N. Levine
Jay N. Levine
60 Ratings
  • Featured Review

    Helpful (8)

    "Personal loan specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Loan Specialist in Sherwood, OR
    Current Employee - Personal Loan Specialist in Sherwood, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OneMain full-time (Less than a year)

    Pros

    If you are motivated, it's amazing. I personally love my job. Recommended to several friends. They are currently in the hiring process

    Cons

    It you lack motivation the cons will be bigger, paperwork does take time. The management is good. Again it takes the right person. If you want to make good money and work hard. Apply.

    Advice to Management

    Thanks for a good job! Can't wait to move forward

See All 441 Reviews

OneMain Interviews

Experience

Experience
53%
29%
16%

Getting an Interview

Getting an Interview
64%
12%
8%
4
4
3
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Sales Management Trainee Interview

    Anonymous Interview Candidate in San Diego, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at OneMain (San Diego, CA) in July 2017.

    Interview

    The Sales Management Trainee position is a complete joke, and it's very misleading. This is not a management trainee opportunity, it is a sales rep opportunity. When asked what the training program to become a manager was, the interviewer simply said that in two years, if you've done well with hitting your sales goal, and displayed some type of leadership traits, youll get your own store.

    Interview Questions

    • Would you like me to explain more about this position or are you already familiar with it?   Answer Question
See All 105 Interviews

OneMain Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

OneMain Locations

Work at OneMain? Share Your Experiences

OneMain
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or