Working at Onyx-Fire Protection Services | Glassdoor

Onyx-Fire Protection Services Overview

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Etobicoke, ON (Canada)
51 to 200 employees
Unknown
Subsidiary or Business Segment
Business Services
$1 to $5 million (USD) per year
Unknown

Onyx-Fire Protection Services Reviews

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    Former Employee - Account Coordinator
    Former Employee - Account Coordinator

    I worked at Onyx-Fire Protection Services full-time

    Pros

    I worked at Onyx-Fire for two and a half years. The great thing about Onyx is the cross functional training that employees receive. It helps with understanding the industry if you have no prior background like myself as you get a chance to see what part of the company you really enjoy. There is a lot of opportunity to grow within the company as long as you're willing to work hard. The starting pay is above average with lots of opportunities for raises as well as a good benefits package. The rest of the employees are all very friendly and make you feel like you are part of the Onyx family right away. Management encourages employees to voice their opinions as long as you have facts to support your opinions. All in all the Onyx team was great to me and always had my best interests in mind. They provided me with great tools to learn and pushed me to grow.

    Cons

    Some managers are more approachable than others with regards to questions and concerns. Onyx has grown a lot and management can be reluctant to change procedures that have been implemented for years, such as check in on Monday mornings at 7:00 am. Micro managing between departments. There is also not a lot of flexibility with regards to start and end times. Ex. You must be in the office at 8:00am (no later) and the day ends at 5:00pm (no earlier). Higher turn over rate.

    Advice to Management

    My advice would be:
     -Be more flexible on start end times with employees
    - Less micro-managing. Allow your employees to make more decisions without always having to go to management for approvals
    - Implement a more structured hiring process to reduce the turnover rate

See All 15 Reviews

Onyx-Fire Protection Services Interviews

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Getting an Interview

Getting an Interview
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  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Onyx-Fire Protection Services in February 2013.

    Interview

    You have multiple interviews and they want to know about your attitude. They do not always want to know what you know, but how you relate to others and if you are negative or not. They were pretty easy going in the interview and straight forward. They didn't sell themselves like other companies do. They were very down to earth people.

    Interview Questions

    • How do you deal with difficult customers.   1 Answer

    Negotiation

    I never negotiate. I showed them what I was about first.

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