OpenMarket Career Overview | Glassdoor

OpenMarket Overview

Seattle, WA
51 to 200 employees
1999
Subsidiary or Business Segment
Telecommunications
$50 to $100 million (USD) per year
OpenMarket, a division of Amdocs, helps enterprises use mobile to transform their business. OpenMarket provides mobile engagement solutions for organizations to optimize their operations and enhance relationships with their customers and employees. Major enterprises choose ... Read more

Mission: We help enterprises use mobile to transform their business. OpenMarket provides mobile engagement solutions for organizations to optimize their operations and enhance relationships with their customers and employees. Major enterprises choose OpenMarket for our domain expertise ... Read more

OpenMarket – Why Work For Us?


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Helping Enterprises Use Mobile to Transform Their Business

Enterprises choose OpenMarket as their mobile partner for a number of reasons: our domain expertise, service flexibility, demonstrated network performance and reliability, global scale and corporate maturity.

Whether the goal is to optimize communications, improve customer experiences, mobilize operational processes, drive brand awareness or generate new revenue, OpenMarket enables enterprises in any industry to use mobile to directly engage their target audience—and ultimately provide value to their business.

OpenMarket provides a secure and reliable platform with a service commitment to back it up. Our market experience and trusted relationships with mobile operators across the globe enable faster time to market, and ongoing delivery and support for your mobile initiatives.

OpenMarket’s global headquarters are in Seattle, Washington, with regional offices in Detroit, London, Sydney, and Pune (India).

Alexis and Emma

Value People

We know that our people are fundamental to making us successful. We hire smart, capable people, invest time in developing them, and give them the trust and freedom to do their job right. We don't micro-manage and we do help you grow in the direction you desire.

From organized company social events to friendly banter around the office, we know that having fun is important to working well together.

Be Authentic

We go out of our way to be honest in the way we do business. Both customers and colleagues trust us to be straight with them and to make our decision-making transparent.

Our goal is to be the best in our field. We take the time to make quality solutions without cutting corners. 

Take Ownership

We like people who see something that needs doing, and do it. Each of us takes pride in making our products and our company more successful.

Everyone's suggestions are listened to and many of our best ideas have come from employees. Everyone is allowed to challenge the boss - respectfully, of course.

 

Deliver as a Team

We keep our teams small and each team chooses how to manage their own time, tasks and technology. We have a bias towards agile and lean principles and pick the approach that suits us best.

We build social links within our teams and company-wide. Colleagues get together regularly to play sports or socialize. Building friendships outside the office makes it easier to collaborate at work.

OpenMarket Reviews

4.4
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Jay Emmet
36 Ratings
  • Featured Review

    "Very Capable Teams and Supportive Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Seattle, WA
    Current Employee - Senior Program Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenMarket full-time (More than a year)

    Pros

    Leadership supports the entrepreneurial spirit. Trying and rejiggering isn't frowned upon. As a senior program manager, I have a lot of freedom/independence to enhance my role across teams and have opportunities to reach across teams outside of Engineering and in other locations. As a result, I'm learning a whole lot about our services and technologies.

    When I have questions/concerns, regardless of the topic, e.g. security requirements, platform, etc., there is plenty of support from all levels of the organization -- from Product to Engineering to Ops and from devs to PMs to senior directors. Ironically, in a place where folks actually offices with doors, communication happens very fluidly and openly.

    The teams and leadership are supportive of work-life balance. There's no clocking in or out, just get your work done and go about living life. (Your pets, kids and/or mental health will appreciate this company.)

    Cons

    Not an ideal work place for someone who needs a lot of specific/explicit directions to get tasks done. Initiative is important for development.

    Advice to Management

    Maintain transparency and communication channels as the company continues to grow/mature.

See All 56 Reviews

OpenMarket Photos

OpenMarket photo of: Summer picnic!
OpenMarket photo of: Summer picnic!
OpenMarket photo of: Summer picnic!
OpenMarket photo of: Sumer picnic!
OpenMarket photo of: Summer picnic!
OpenMarket photo of: Summer picnic!
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OpenMarket Interviews

Experience

Experience
55%
22%
22%

Getting an Interview

Getting an Interview
38%
38%
5%
5
5
5

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (1)  

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at OpenMarket in July 2016.

    Interview

    Overall recruiting and interviewing process was seamless. (Think: Done right!) From the initial contact by the Recruiting Coordinator to the offer, it was exactly a month. Recruiting was communicative and very respectful of my time: follow-ups were done by the dates promised (a rarity), all the interviewers were well briefed and kept on schedule by the Recruiting Coordinator, and the Coordinator was highly responsive to my email questions before AND after the interviews.

    When I arrived onsite, I was given information about the company, its benefits and its values. The values emphasized on paper are reinforced by Recruiting and respectfully assessed by the interviewers.

    Interview Questions

    • I was phone screened by the recruiter and then a Senior Program Manager before coming onsite -- the questions were 70/30 behavioral and program management (as expected). My onsite interviews were with stakeholders internal and external to the hiring manager's team: Dev Manager (technical and white-boarding), Product Director (product prioritization and communication), Senior Program Managers (intersection of engineering, product and program) and Hiring Manager (high level technical and behavioral).

      The onsite questions were challenging without the contentious feel.   Answer Question
See All 18 Interviews

OpenMarket Awards & Accolades

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