Working at Opendoor | Glassdoor

Opendoor Overview

San Francisco, CA
1001 to 5000 employees
2014
Company - Private
Real Estate
$100 to $500 million (USD) per year
In 2014, we set out to reinvent life’s most important transaction with a new, radically simple way to buy and sell your home. Our mission is to empower everyone with the freedom to move, and we’ve served more than 50,000 customers who have come to Opendoor to ... Read more

Mission: Empower everyone with the freedom to move.

Company Updates

  • Women of Opendoor Employee Resource Group is proud to host the incredible Sallie Krawcheck for a fireside chat in our San Francisco office! Sallie is the CEO of Ellevest, the owner and chair of Ellevate Network, and past CEO at Merrill Lynch and Smith Barney. She’s also our hero. RSVP via the link below to attend this exciting event on November 20th! #ERG #fintech #womenintech

  • Opendoor @ Grace Hopper: Grace Hopper Celebration is the world's largest gathering of women technologists. It is produced by http://glassdoor.com/slink.htm?key=vMgF5 and presented in partnership with ACM.

See AllSee All

Opendoor – Why Work With Us?


We’re helping people move on to life’s next chapter.

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

We’ve worked with people in Phoenix, Dallas-Fort Worth, Vegas, and Atlanta to find their dream homes. And we’ve generated over $15 million in commissions for Realtors.

Our Core Values

Act from ownership

Be proactive, self-improving and self-motivating. Be intentional with your effort and committed to great work. Take responsibility for the trash. Show up as both a leader and team player.

Start and end with the customer

Seek to understand what matters in our customers’ lives and take on the biggest opportunities for impact. Be vigilant in the face of the reactionary demands of the day.

Be bold

Break down the walls of convention to create from first principles. Remember building anything great demands courage, resilience and resourcefulness.

Build openness

Productive communication depends on a foundation of trust and goodwill. Approach difficult conversations with curiosity. Avoid hearsay, passive aggression, and snark. Give feedback early and often.

Empower others

Seek out and unleash the hidden greatness of others. Make time to nurture growth. Set the context for people to succeed at the most impactful work with as much ownership as possible.


The Good Stuff

Three-month parental leave

You shouldn’t have to choose between your family and your job. That’s why we provide three months of paid parental leave, along with flexible work hours.

Open vacation policy

When we say take some time off, we mean it. Most people at Opendoor take at least 20 days off per year to decompress and be their best.

Healthcare for your family

We’ve got your medical, dental, and vision needs covered. And don’t worry, we provide 70% coverage for your dependents, too.

Opendoor stipend

You get $155 per month towards any perk of your choice.

...and much more

Along with all those benefits, we provide catered meals, personal growth stipend, and regular game nights.

Talent, Tech & Time Travel: Q&A with General Manager Amit Arora

When Amit Arora was ready for a career change, it was important for him to find a strong team working on a transformative idea. A business school classmate and former colleague introduced him to Opendoor, and he discovered that the density of talent among the early team at Opendoor was far higher than any company he had ever seen, the mission and vision of the company resonated with him, and the opportunity was massive. He was ready for the challenge.

Amit started his career at Goldman Sachs and Bain Capital before attending Harvard Business School and working in venture capital. He then joined Opendoor and was promoted to General Manager.

Passionate about the work he’s doing at Opendoor and the mission we’re working toward, Amit told us more about what attracted him to Opendoor, the challenges he has faced along the way, and what makes living in Atlanta so fun.

Q: What attracted you to Opendoor?

The people and the places we could go together, all while changing the lives of thousands of customers along the way. I was looking for a really big challenge to work on alongside really smart people, and I found it the day I walked into Opendoor. The density of talent among the early team at Opendoor was far higher than any company I’d seen during my time in venture, and the opportunity ahead was massive.

I was particularly drawn to the humility and mission-driven orientation of the people I met during the interview process. I feel lucky that the company took a bet on me, and even two-and-a-half years in, I love coming into work every day.

Q: What’s your favorite part of being a General Manager (GM) at Opendoor?

Nothing can ever beat helping customers move onto the next chapter of their lives. Every single story is unique, and it’s so incredible to be a part of someone’s story who is making a life change. I also really enjoy building high-performing teams. Given the pace of growth, we often find ourselves promoting strong individual contributors to operation management positions.

One of my favorite parts of the GM role is empowering those leaders to run effective teams and grow as leaders themselves. As a GM, you’re only as good as the team around you, so being a great coach really helps you succeed here.

Q: What was your most memorable customer experience?

A: We closed on a home and were cleaning up before beginning some repairs and found an old shoebox. Typically, something like this would be thought of as garbage and thrown away, but when we opened it, we found a collection of old family photographs.

“Nothing can ever beat helping customers move onto the next chapter of their lives.”

We got in touch with the family and arranged a meeting to return their priceless photos. They were incredibly grateful.

I love this story because it’s a small example that highlights Opendoor’s culture of focusing on the details to deliver a seamless customer experience.

Q: What’s the biggest challenge you’re looking forward to solving over the next 6-12 months?

A: Continuing to deliver an exceptional product (our home buying and selling experience) and customer experience as we grow rapidly.

Q: What are your hobbies outside of work?

A: I love running and going on hikes with my wife … really anything outdoors. I’m an aspiring chef and enjoy having friends over as guinea pigs for my creations. I also love hanging out with my two-year-old nephew whom I adore (he just learned how to say my name!)

Q: How has working at Opendoor provided you with the freedom to pursue your hobbies and work/life balance?

A: At Opendoor, we measure success by output, and not by how or where our teammates get the work done. That flexibility allows me to work when and where it’s most convenient, and also to unplug, recharge, and spend time with friends and family.

Q: What is your favorite local restaurant and why?

A: I’m relatively new to Atlanta, but I really enjoyed Poor Calvin’s – great atmosphere, food, and service. That said, message me on LinkedIn if you have any recommendations for great southern cooking!

Q: If you could have any superpower, what would it be and why?

A: Time travel. I’d love to meet key historical figures and be a fly on the wall during transformational moments over the course of time.

Interested in working for Opendoor? If you’re interested in learning more about Opendoor or joining the Nashville team, check out our careers page.



Opendoor’s Charlotte GM on what it’s like to break ground in a hot real estate market

August 24, 2018 — Written by Kelsey Pfeffer

Charlotte is called the “Queen City”, and it currently holds the crown as one of America’s most popular and thriving cities. As a result, dozens of people move there a day, and the city’s red-hot real estate market is making it challenging for residents and transplants to consider or make a move.

In early 2018, Opendoor launched in Charlotte and brought the city a technology-enabled solution that completely simplifies the home buying and selling process.

At the helm of Opendoor Charlotte is General Manager Mike Henry. When Mike first heard about Opendoor, he was immediately convinced that this was the future of real estate.

Before Mike joined the team at Opendoor, he ran the Midwest region for DoorDash and launched and managed DoorDash Canada. He also worked at Wells Fargo’s Global Banking division and spent time in consulting at Huron Consulting Group after getting an MBA from Northwestern.

We talked with Mike about what it was like to break ground for Opendoor in the Charlotte market, how he is inspired by our customers and got the scoop on the best spot for BBQ in North Carolina.

Q: What attracted you to Opendoor?
A: When I first heard about Opendoor’s mission to empower everyone with the freedom to move, I was immediately convinced of the potential this company has to change millions of people’s lives.

After meeting the team and understanding how truly customer-centric the organization is, I was inspired to join. Plus, the talent pool here is off the charts, and everyone shares the same desire to positively change the lives of our customers. I’m humbled each and every day to get to work with such a smart, passionate, and empathetic group of people.

Q: What’s your favorite part of being a General Manager (GM) at Opendoor?
A: It’s exhilarating to be part of a business that is building a brand new, simplified experience for home buying and selling.

As the leader of the Charlotte market, it’s my responsibility to strategize on how we can bring this service to life in our community. Success means getting involved in all parts of the business, which ultimately means that my days are wildly different from each other, and there are constantly new challenges to solve.

Q: What was your most memorable customer experience?
A: As an Uncle to three little nephews, I can appreciate the importance of being close to family. One of our customers had recently lost her husband of 40+ years and was hoping to relocate to Texas to be closer to her grandchildren. She wasn’t able to accommodate multiple open-house showings or arrange the necessary maintenance repairs to bring up her home to the standard of today’s buyer.

“I’m humbled each and every day to get to work with such a smart, passionate, and empathetic group of people.”

Selling her home to Opendoor was a perfect solution. She was able to easily sell, skip the hassle of open houses and maintenance, and ultimately have the freedom to be closer to her family.

Q: What’s the biggest challenge you’re looking forward to solving over the next 6-12 months?
A: The biggest challenge we’re facing is balancing the needs of the marketplace – between sellers, buyers, contractors, agents, employees, and other stakeholders. It’s important to me to manage all the elements to ensure our customers have the seamless experience they deserve. This will be an ever-evolving challenge over the next year.

Q: What are your hobbies outside of work?
A: I really enjoy the local craft breweries in North Carolina. My favorite is Catawba Brewing. I’m also up in Asheville frequently, enjoying incredible outdoor adventures like hiking, stand up paddle-boarding, kayaking, and mountain biking.

Q: How has working at Opendoor provided you with the freedom to pursue your hobbies and work/life balance?
A: Growing a business in Charlotte from scratch is both intellectually stimulating and extremely challenging. We have a major opportunity to simplify the lives of our customers and meaningfully change real estate so there is less stress and hassle in the process.

Opendoor is, however, steadfastly focused on ensuring a rewarding employee experience and maintaining a sustainable work environment. I’ve been able to take advantage of our unlimited vacation policy and have the flexibility I need to find balance in my life.

Q: What is your favorite local restaurant and why?
A: I just can’t get over Midwood Smokehouse – there’s nothing like some Carolina BBQ!

Q: If you could have any superpower, what would it be and why?
A: Teleportation, hands-down! Morning coffee at the top of Everest, lunch in Rio, siesta in Spain, and sunset dinner in Fiji? Yeah, I’d take that.

Opendoor Reviews

  • Featured Review

    Helpful (9)

    "Being part of a Game Changer!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opendoor full-time (Less than a year)

    Pros

    Things that are important to me of where I want to work:
    *Ethics & Values - Opendoor has an inclusive workplace that holds their Employees and Customers at the top. They say, "start and end with the customer" a lot, which I really like.
    * Culture - Opendoor is an amazing culture for me including: Open dialog, FUN, hard work but rewarding work & being bold
    * Career Growth - Opendoor has distinct career paths for my specific position to get me to the next level and open communication to help me build out a plan for my career. They even have a "grow your craft" fund where you get $1,500 a year to be used for certifications, classes, seminars, conferences etc.
    * Company - Is growing quickly and disrupting the real estate industry. The trajectory they are headed makes me believe that the potential is limitless.

    Cons

    I really hope they don't get rid of free lunch everyday. That is huge benefit that I love. Not only because the food is good but because it gives me time to catch up with co-workers

    Advice to Management

    Continue being transparent from the top down

See All 224 Reviews

Opendoor Photos

Opendoor photo of: -
Opendoor photo of: At an Opendoor home.
Opendoor photo of: An Opendoor Home.
Opendoor photo of: -
Opendoor photo of: At an Opendoor Home.
Opendoor photo of: -
See All PhotosSee All

Opendoor Interviews

Experience

Experience
43%
15%
42%

Getting an Interview

Getting an Interview
63%
13%
11%
6
3
3
1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Pricing Associate Interview

    Anonymous Employee in Jacksonville, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Opendoor (Jacksonville, FL) in October 2018.

    Interview

    Interview process was thorough. 4 Stage process, first with recruiter, second with regional pricing manager, third with 3 back to back interviews and fourth with final communication with recruiter for reference checks, offer, training set up.

    Interview Questions

    • How do you price homes... By Sq Ft or differential Adjustments? What is one of your strengths and one of your flaws?   1 Answer
See All 171 Interviews

Opendoor Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Opendoor? Share Your Experiences

Opendoor
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or