Working at OppLoans | Glassdoor

OppLoans Overview

Chicago, IL
201 to 500 employees
2012
Company - Private
Lending
$100 to $500 million (USD) per year
OppLoans is a rapidly growing FinTech company that helps credit-challenged consumers build a better financial path through accessible products and five-star customer service. As one of Chicago’s fastest-growing startups, we’ve made the Crain’s ... Read more

Mission: Through our commitment to customer service, we help consumers who have been turned away by traditional providers build a better financial path.


Glassdoor Awards

Best Places to Work: 2019 (#28), 2018 (#6)

Top CEOs: 2018 (#8)

Company Updates

  • The new guidance on small-dollar lending is a major step in the right direction, creating more responsible credit options for the millions of consumers who need them. #FinancialInclusion

  • OppLoans' purpose-driven culture means we keep our customers at the center of everything we do. Now more than ever, we're committed to being guided by that mission.

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OppLoans – Why Work With Us?


At OppLoans, we want people to be excited to come to work every morning and know that they are a part of something great. We pride ourselves on a collaborative company culture that allows our best ideas to win. 

OppLoans is committed to providing an exceptional employee experience that allows you to define your career and purpose with us. We value employees who dream big, speak their minds, deliver on their promises, and are always opening doors for coworkers. With a dynamic startup culture, we attract top talent and boast one of the most engaged offices in the country.

We offer competitive salaries and great benefits from 401(k) matching and free gym membership to career coaching, mentorship opportunities, and employee-led communities organized around shared passions and identities. Our office is conveniently located in downtown Chicago with panoramic views of Millenium Park and Lake Michigan with rooftop access.  

We’re always looking for creative new talent to join our team and make a difference. We’re growing fast with profitable returns, and new employees can make an immediate impact. Check out our openings here.

OppLoans employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. That’s why we call ourselves Opptimists.

Diversity and Inclusion

At OppLoans, we cultivate an inclusive culture where employees are encouraged to be their authentic selves. Our commitment to diversity starts with our customers: We serve a diverse customer base, and we believe that our talent pool should mirror that diversity. We believe in letting the best ideas win—and a more diverse, inclusive workplace enables great ideas to thrive.

Living Our Mission

OppLoans was founded with a mission to create more financial inclusion for middle-income consumers. We believe that giving back is important--that’s why we give back to our employees and encourage them to give back to their own communities as well. Whether it’s our Oppt to Give quarterly rewards or the opportunity to use volunteer time off for charitable work, we’re always looking for new ways to live our mission.

Living Our Values

We prize hard work, collaboration, collegiality, and letting the best ideas win the day. These principles are embodied in our four core values: Dare to Win, Hold the Door, Say What You See, and Do What You Say.

Perks and Benefits

In addition to offering generous insurance benefits and 401(k) matching, we have built a fun, collaborative, and supportive company culture. From in-office events like game nights, massages, and semi-annual company parties to leadership open-door policies and mentorship opportunities, we are always looking for ways to treat our employees well.

Employee-Led Communities

Our employee-led communities enable co-workers to organize around shared passions and identities to offer each other support. Current employee-led communities have gathered together around themes like gender equality in the workplace, LGBTQIAP+ inclusion, accessibility, philanthropy, and intramural sports.

Campus Recruiting (Internships)

Bringing in the best and brightest means offering a best-in-class opportunity for today’s college students. Our summer internships give current undergrad and grad students the chance to make real business contributions from day one. Many companies take their interns for granted; we don’t.

We believe in letting the best ideas win—and great ideas come from great talent. Check out our teams and how they contribute to challenging the FinTech status quo.

Business Operations

We support the day-to-day running of the business while discovering new ways to improve its products, services, and overall customer experience.

Chat Advocates

We help our tech-savvy customers troubleshoot issues during the application process.

Compliance

We partner with the business to ensure we are doing things the right way.

Credit

We leverage cutting-edge data analytics technology to create financial inclusion products.

Customer Advocates

We assist customers in re-establishing a better financial situation through positive payment history.

Finance

In the fast-paced world of FinTech, we make sure that OppLoans always stays on track.

Legal

We help OppLoans navigate a complex and ever-shifting regulatory landscape.

Loan Advocates

We educate customers on OppLoans’ products and services, delivering the empathetic and positive experience they deserve.

Marketing

We spread the word about OppLoans’ best-in-class products, five-star service, and commitment to financial inclusion.

People 

We’re here to make sure that OppLoans hires and retains high-quality talent because a company is only as good as its people.

Product

We make financial inclusion a reality—and dream up new avenues for the future.

Technology

We build innovative systems that create new products and enable a five-star customer experience.

OppLoans Reviews

  • Featured Review

    "WOW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director Customer Operations in Chicago, IL
    Current Employee - Senior Director Customer Operations in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OppLoans full-time (More than a year)

    Pros

    Flexible Schedules, lots of great snack and food options, games all over the office (Ping Pong, Pop a shot, Foosball, Arcade games), more food, amazing resources for the staff, unbelievable benefits, incredibly thoughtful upper management (C-Suite) and a tremendous support structure which makes it feel really difficult to fail. The CEO believes that if you take care of your employees, they will take care of your customers and the company stands behind it.

    Cons

    As with any start up/developing company there are many opportunities to grow, develop and improve as a company. A big part of the culture is to embrace those challenges and work through them. The result of this process is change and for some change can be very challenging. For me, I see the opportunity to help structure that change as a huge positive. Your voice matters!

    Advice to Management

    Keep doing what you are doing. Good people make the best leaders, and it is evident to me that our leaders are genuinely good people.

See All 153 Reviews

OppLoans Photos

OppLoans photo of: OppLoans Level 33
OppLoans photo of: OppLoans Level 33
OppLoans photo of: OppLoans
OppLoans photo of: Our View!
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OppLoans Interviews

Experience

Experience
71%
8%
21%

Getting an Interview

Getting an Interview
44%
22%
18%
9
5
2

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Software Engineer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    a recruiter contacted me, we talked over the phone and she set up an interview with some engineers. the engineers were super friendly and really care about my past projects. the question wasn't too hard.

    Interview Questions

See All 63 Interviews

OppLoans Awards & Accolades

  • Ranked #321 on Inc 500, Inc., 2019
  • Crain’s List of Chicago’s Largest Privately Held Companies, Crains' Chicago Business, 2020
  • Best Places to Work, Glassdoor Employees Choice Award, 2019
  • Ranked #69 - The America’s Fastest Growing Companies, Financial Times, 2020
  • Ranked #13 - 100 Best Places to Work, Built in Chicago, 2020
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Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at OppLoans? Share Your Experiences

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