Working at Orchard Supply Hardware | Glassdoor

Orchard Supply Hardware Overview

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www.osh.com
San Jose, CA
5001 to 10000 employees
1931
Subsidiary or Business Segment
Retail
$1 to $2 billion (USD) per year
Ace Hardware, The Home Depot, Lowe's
Orchard Supply Hardware supplies California's do-it-yourselfers. It operates more than 85 home centers in the Golden State, from Los Angeles to Redding in the north, as well as an online store. More than its name implies, Orchard Supply Hardware (OSH) offers ... Read more

Orchard Supply Hardware Reviews

2.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Orchard Supply Hardware President Bob Tellier
Bob Tellier
18 Ratings
  • "Friendly coworkers, not so friendly customers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Orchard Supply Hardware (More than a year)

    Pros

    For the most part, it is a friendly environment. Coworkers get along and try to help each other out. There is some room for growth.

    Cons

    Micromanaged like crazy. No one likes to help out at the registers and they won't hire more cashiers so it gets backed up quickly and you get angry customers.
    The location I was at seemed to attract a lot of snobby and angry customers.

    Advice to Management

    Hire and schedule more cashiers. I've had many people leave angry because lines were too long and one person can't handle it.

See All 214 Reviews

Orchard Supply Hardware Photos

Orchard Supply Hardware photo of: Princeton Plaza store
Orchard Supply Hardware photo of: before the face lift
Orchard Supply Hardware photo of: Orchard Supply Hardware at twilight.
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Orchard Supply Hardware Interviews

Interview Experience

Interview Experience
74%
7%
18%

Getting an Interview

Getting an Interview
69%
12%
7%
3
3
3

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Cashier Interview

    Anonymous Employee in Monterey, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Orchard Supply Hardware (Monterey, CA).

    Interview

    I applied online and then got an initial phone interview a week later. I think it was corporate offices, they asked simple questions about experience and availability. Then I got an offer to interview with the store manager. It took around 10 minutes and included typical retail interview questions. The manager was very friendly and polite in the interview. It took another few weeks to get a call back with an offer.

    Interview Questions

See All 60 Interviews

Orchard Supply Hardware Awards & Accolades

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