Working at Oregon Mutual Insurance | Glassdoor

Oregon Mutual Insurance Overview

McMinnville, OR
51 to 200 employees
Company - Private
Insurance Carriers
$100 to $500 million (USD) per year
We are a regional insurance carrier with employees that live and work in the markets that we serve. Oregon Mutual Insurance provides property/casualty insurance coverage to customers in California, Idaho, Oregon, and Washington. We provide personal auto, home, business, and ... Read more

Mission: “Earn the trust of our customers and provide peace of mind by delivering superior insurance products and service.”

Oregon Mutual Insurance – Why Work For Us?

Established in 1894, we are the oldest independent mutual insurance company west of the Mississippi. We serve the personal, business, and farm insurance needs of people in Oregon, Washington, California, and Idaho. Oregon Mutual Insurance has an Excellent rating based on the A.M. Best's Key Rating Guide. This means that we have demonstrated stability, management expertise, and the ability to meet our financial obligations.

Oregon Mutual takes pride in its outstanding customer service and is continually working to improve and enhance the interactions, services, and products we offer to our policyholders and agents.

Thirty-five years after Oregon became a state, Oregon Mutual Insurance Company was founded by a local group concerned about the affordability of insurance. They wanted their own company, one that understood the needs of the local people in the West. “Insurance of the people, by the people and for the people” was their motto. They organized a “Mutual” insurance company based on the concept that policyholders are the owners - and their needs come first.

We serve policyholders in Oregon, Washington, Idaho, and California where we are recognized as providing exceptional claims service that reflects our customer-centric corporate mission, to "Earn the trust of our customers and provide peace of mind by delivering superior insurance products and service."

Oregon Mutual is rated A- (Excellent) in the A.M. Best Rating Guide. You can be assured that Oregon Mutual has the financial resources and insurance expertise to stand behind the policies we sell.

As an Oregon Mutual policyholder, you have an ownership stake in the company and can be assured that your company has your interests and welfare first in mind. We are not a stock company who raises capital by selling stock so we don’t answer to shareholders, we answer to our policyholders. Oregon Mutual does not have market and investor pressure to maximize profits, which helps us keep our rates as low as possible. Our foremost responsibility is to serve our policyholders. As we like to say, “Our Mutual Interest is You”.

To earn trust, OMI acts through the positive actions of employees, agents, and other business partners in an environment that values:

  • Integrity: We are personally accountable to be honest, fair, and ethical in all of our activities.
  • Respect: We treat everyone with respect and foster a work environment that recognizes individual contributions, encourages teamwork, and promotes career and personal growth.
  • Innovation: We continually strive to improve our products and services for the benefit of our customers.
  • Independence: We manage our resources to perpetuate a growing and prosperous independent mutual insurance company.
  • Citizenship: We encourage and support active participation in our communities.

Key attributes of Oregon Mutual include:

  • Service and attentiveness that reflects Oregon Mutual’s roots.
  • Driven to serve the needs of its owners - its policyholders.
  • A nimble, responsive organizational structure.
  • Thorough knowledge of the West's loss exposures and insurance needs.
  • Personal accountability at all levels.
  • Low employee turnover; deep industry experience.
  • Oregon Mutual employees average 15 years of service.
  • Long-standing relationships with agents and policyholders.

Want More Than Just A Job?

Here’s What We’re Looking For…

There’s nothing more satisfying than knowing you’ve made a difference in the life of another. When you work at Oregon Mutual, that’s exactly what we give you the opportunity to do. Since 1894, our employees share in a rich history of adventure, service, and success. 

We understand our strength is our people. You can’t have a Corporate Mission unless you believe in it and you can’t have Corporate Values unless you are willing to live by them. In other words, you could be the best technician, yet we are only interested in the best technicians who are passionate about their work, who want to learn our products and services, and help our customers every day.

Bottom Line: If you are an enthusiastic, collaborative, knowledge-hungry learner who is eager to be a team player and likes a challenge, this could be the right place for you!

Oregon Mutual seeks people with a great attitude. People who are committed to serving customers better than our competitors. Those who go out of their way to ensure the customer (both internal and external) has an answer, who help solve problems, and do it all with genuine smiles because it’s what they love to do…these are the people we want to hire.

Oregon Mutual Insurance Reviews

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Steven L. Patterson
19 Ratings
  • Featured Review

    "Current Full-Time Employee Review"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
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    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Oregon Mutual Insurance full-time (More than a year)


    I have been a full-time employee here at OMI for just over a year and I love working here. It is an enjoyable place to come to work each day. Management and leadership make a concentrated, constant effort to improve the daily work life here at OMI all the while striving to improve the operating results of the company. I firmly believe that the company is in good hands and going in the right direction and I'm very glad I took the job here. I'm looking forward to a future at this company. Also, the 401K benefits here are the best I have seen anywhere! They are also very active in the local community which is really cool!


    The health benefits are the worst I have seen anywhere.

    Advice to Management

    Please improve the health benefits!!!! You are probably going to lose potential & current talent due to the lack of good health coverage for a family.

See All 26 Reviews

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