I have been working at Original Pancake House part-time (More than 5 years)
reasonable manager, positive environment, tips, great coworkers
too much free time, rude guest
Advice to Management
coach individual for improved performance and his/her own professional development
I applied in-person. I interviewed at Original Pancake House (Orange, CA) in April 2017.
I went to obtain an application on a Friday morning around 9 am. The restaurant was quite busy however the hostess made sure to take her time giving instructions on when to return, who to speak to and the best time to turn in the application. I returned the completed application on Wednesday afternoon and was called the next day for an interview which we set up for Friday morning. I arrived about 15 min early for good measure. I was greeted warmly by the hostess again however this employee showed the same warmth and humility that I was familiar with from my last visit. I was sat in the banquet dining room and asked to wait for the GM. At the same time I walked in the Friday morning rush had just started and everyone was very calm and busy yet no one seemed panicked or out of order. I was offered coffee/tea and I accepted. My interview was about 15 minutes with the GM who was warm, honest and professional all around. I was asked to have a second interview right on the spot so I obliged. The manager was respectful and calm when he inquired about my skills taking care not to repeat or over complicate the interview. This second interview was approximately 10 minutes and within minutes I had an offer and training schedule which started the following Tuesday.
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