Working at Outreach | Glassdoor

Outreach Overview

Seattle, WA
201 to 500 employees
Company - Private
Unknown / Non-Applicable
Outreach, the leading Customer Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take ... Read more

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Outreach – Why Work For Us?

Outreach, the leading Customer Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.

To put it into perspective, our customers spend the majority of their day living inside our software, relying on it to be more effective communicators with their audience. We think it’s pretty cool that we get to build the communication platform of the future; a product that our users cherish.

Outreach was founded in 2014, and we are now over 250 employees strong. Since our first days learning about how people communicate, we became obsessed with understanding our customer’s’ problems, and as a result, we’ve built by far the most loved product on the market, and have won the hearts and minds (and business) of some incredible organizations around the world.

In addition to our relentless focus on the customer, we’ve received over $125 million in venture funding, we’ve won Seattle Business Magazine’s 100 Best Places to Work, and were recognized as one of Forbes's Next Billion Dollar Startups in 2017.

We aren’t slowing down any time soon.


Our company is headquartered in Seattle, but we also have offices in San Francisco and in Tampa, FL (both for sales and marketing). If you speak to us, you’ll probably see that across any geography, across all our roles and departments, at our heart we are a large group of likeminded individuals working towards a common goal, pushing each other to be better tomorrow than we were today.

We’re a team of problem solvers and overachievers who seek out others who are also passionate and relentless at their respective crafts. We want to work with people who are ready to buckle up and be a part of an incredible ride. We work hard not because we’re told to, but because we genuinely love what we do.

If there’s one main message we want you to remember about us, it’s that we push others to be best in class at whatever they do, remain humble, and run through brick walls to accomplish their goals. If you come and join us, we’ll give you ownership and challenges, and the team support and encouragement to help you hit your personal goals. We’ll be stronger together.

Outreach Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Manny Medina
11 Ratings
  • "Sales Development Representative"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Positive Outlook
    Approves of CEO

    I have been working at Outreach full-time (Less than a year)


    Training, new tools, perks, people


    The move, but my commute will be better.

    Advice to Management

    Keep up the great feedback and communication.

See All 38 Reviews

Outreach Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    IT Administrator Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2+ weeks. I interviewed at Outreach (New York, NY) in April 2018.


    I had originally applied for another position but an initial phone screen with the recruiter led us both to the conclusion that a different opening they had was a better fit. After that initial screen, I went on to have a call with the department manager before being moved forward to an 4-5 hour on-site interview.

    Everyone I met was very eager, passionate, and knowledgeable about their respective crafts. The office had a great vibe and communication with the recruiting team was very quick and transparent (for perspective, people don't normally don't get responses from recruiters at 8:30 PM on a weeknight). Interviewers clearly had a focus on what you could do for them with your current skillset rather than drilling down into your career history and making you read your resume to them.

    Interview Questions

    • One of our values is X. What does that value mean to you?   Answer Question
See All 38 Interviews

Outreach Awards & Accolades

  • Rising Star to Forbes' 2016 World's Best 100 Cloud Companies, Forbes, 2016
  • Geekwire's Seattle 10, Geekwire, 2016
  • Seattle Business Magazine 100 Best Companies to Work For, Seattle Business Magazine, 2016
  • Best Mid-Sized Company to Work For, Seattle Business Magazine, 2017
  • Forbes Next Billion Dollar Startup, Forbes, 2018
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