Outreach, the leading Customer Engagement Platform, accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.
To put it into perspective, our customers spend the majority of their day living inside our software, relying on it to be more effective communicators with their audience. We think it’s pretty cool that we get to build the communication platform of the future; a product that our users cherish.
Outreach was founded in 2014, and we are now over 250 employees strong. Since our first days learning about how people communicate, we became obsessed with understanding our customer’s’ problems, and as a result, we’ve built by far the most loved product on the market, and have won the hearts and minds (and business) of some incredible organizations around the world.
In addition to our relentless focus on the customer, we’ve received over $125 million in venture funding, we’ve won Seattle Business Magazine’s 100 Best Places to Work, and were recognized as one of Forbes's Next Billion Dollar Startups in 2017.
We aren’t slowing down any time soon.
Our company is headquartered in Seattle, but we also have offices in San Francisco and in Tampa, FL (both for sales and marketing). If you speak to us, you’ll probably see that across any geography, across all our roles and departments, at our heart we are a large group of likeminded individuals working towards a common goal, pushing each other to be better tomorrow than we were today.
We’re a team of problem solvers and overachievers who seek out others who are also passionate and relentless at their respective crafts. We want to work with people who are ready to buckle up and be a part of an incredible ride. We work hard not because we’re told to, but because we genuinely love what we do.
If there’s one main message we want you to remember about us, it’s that we push others to be best in class at whatever they do, remain humble, and run through brick walls to accomplish their goals. If you come and join us, we’ll give you ownership and challenges, and the team support and encouragement to help you hit your personal goals. We’ll be stronger together.
I have been working at Outreach full-time
Company does great job hiring bright, friendly, energetic people
Fun place to come to work everyday
Very useful product
Their seems to be a divide between sales and engineering...maybe due to layout of the office, but I feel like both sides don’t interact as much as they could
Advice to Management
As the company grows don’t let focus on hiring talent slip away like so many other companies
I applied online. I interviewed at Outreach (Seattle, WA).
The interview process was awesome. I was interviewing at quite a few places and Outreach really stood out. The process was extremely professional, the response times were timely, and the recruiter had wonderful, infectious energy. I interviewed at some more well-known companies and I could not believe how unprofessional some of them were. Outreach was the opposite. They let me know they were interested and moved fast, but there were also enough steps that I could tell it was a professional environment and they were doing enough due diligence.