Working at PBD Worldwide | Glassdoor

PBD Worldwide Overview

Alpharetta, GA
201 to 500 employees
1976
Company - Private
Logistics & Supply Chain
$25 to $50 million (USD) per year
PBD Worldwide was founded in 1976 by James E. Dockter in Columbus, Ohio, with the goal to provide the best possible storage, distribution, and fulfillment services. After relocating headquarters to the Atlanta, Georgia area PBD has expanded to become a national provider of ... Read more

Mission: Exceptional Service Every Time


Glassdoor Awards

Top CEOs: 2018 (#27), 2017 (#23)

Company Updates

  • Congratulations to our CEO, Scott Dockter, on being named a Glassdoor Top CEO for 2018 http://glassdoor.com/slink.htm?key=vQmaT

    PBD's Scott Dockter Named a Glassdoor Top CEO in 2018

    PBD Worldwide CEO, Scott Dockter, has won a Glassdoor Employees' Choice Award honoring the Top CEOs in 2018 in the U.S. SMB category. Glassdoor, one of the world's largest job and recruiting sites, released its annual report recognizing the Top CEOs, which highlights top leaders employees love working for at Small & Medium Companies in the U.S.

  • We're proud to be named one of the Nation's Best & Brightest Companies to Work for! Learn more: http://glassdoor.com/slink.htm?key=vQ2PM

    PBD Worldwide Named One of the 2017 National Best and Brightest Companies to Work For

    PBD Worldwide is proud to announce their recognition as one of the 2017 National Best and Brightest Companies to Work For®. This is PBD Worldwide's fifth consecutive year appearing on the list. The 2017 winning companies were assessed by an independent research firm which reviewed a number of key measures relative to other nationally recognized winners.

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PBD Worldwide – Why Work For Us?


INNOVATE | COLLABORATE | LEAD

Since 1976, PBD Worldwide has been the trusted national fulfillment services provider for over 150 business-to-consumer and business-to-business clients worldwide. Privately held and now in its second generation of ownership, PBD offers clients customized services and solutions that provide cost reductions, operational efficiency and improve customer satisfaction. PBD’s full suite of fulfillment services include inventory management, fulfillment, transportation management, accounting services, contact center services, robust reporting tools, print and mail and promotional products .

PBD operates four domestic distribution centers located in Alpharetta, GA; Duluth, GA; Chicago, IL; and Washington, DC along with a distribution hub located in Hong Kong with partner, UPS. PBD ships over 5.9 million packages per year, distributing products ranging from marketing materials, CD’s, DVD’s and books to toys, gifts and consumer products. With an accuracy guarantee of 99.8% on all shipments, PBD leads the way in the fulfillment industry.

Our Company

PBD encourages a culture of positivity and fun in the workplace.

Customer Service Week, Birthdays, Fall Fest and our yearly anniversary are just a sample of the ways we celebrate our employees throughout the year.

PBD employees are caring and giving, participating in walk-a-thons and 10ks throughout the year to support our clients such as ADA, FEED and March of Dimes to name a few. This outpouring is bolstered by our new "Volunteer Day", an extra PTO day set aside for our employees to give back to their communities by spending time with a charity of their choice.

Healthy lifestyles are supported with an on-site heath coach, exercise classes and complimentary gym memberships with Lifetime Fitness!


PBD Worldwide Careers

If you're looking for an opportunity to work with industry leaders in a fast-paced, dynamic environment while using leading-edge technology, consider PBD.

PBD is committed to attracting, motivating, empowering and retaining exceptionally talented and dedicated team members. Our team members have a strong work ethic, believe in and support our company values, and reflect the diverse business environments in which we operate. Every employee is an integral part of a team that is making a distinct positive contribution to PBD’s success.

PBD has been named one of Atlanta's Top Workplaces by the Atlanta Journal-Constitution for six consecutive years, most recently in 2017. Other PBD Worldwide Awards include:

  • Atlanta's Healthiest Workplaces by the Atlanta Business Chronicle
  • Atlanta's Best and Brightest Companies to Work For
  • Chicago's Best and Brightest Companies to Work For
  • National Best and Brightest in Wellness
  • Psychologically Healthy Workplace Award
  • World Class Customer Service Award
  • One of the top 50 Most Engaged Workplaces™ in the United States
  • Fit-Friendly Worksite Gold Achievement by the American Heart Association

PBD Perks

We believe that taking care of your employees and providing a environment that promotes learning and teamwork is the recipe to success. Here are just some of our company perks:

  • Generous Benefits Package
  • Training and Development Opportunities
  • On-site Health Coach
  • Wellness Reimbursement Program
  • Healthy Snacks & Fruit Bar
  • Corporate-Sponsored Community Events & Sports Teams
  • Employee Volunteer Day

Commitment to Giving Back

We recognize and strongly believe that our company would not be where it was today without the support of our communities and partners. We are dedicated to providing our employees opportunities to say "thank you" through community involvement and volunteer options. Whether it is a company-sponsored team at a local charity walk, letter writing stations at our facilities to thank our U.S. Military for their service or volunteering at a local soup kitchen, PBD is committed to making giving back easier, more accessible and more enjoyable for our team. 


PBD Worldwide Reviews

4.5
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Recommend to a friend
Approve of CEO
  • "Fun people, challenging but rewarding work, great benefits & perks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PBD Worldwide full-time

    Pros

    Lots of fantastic, hardworking people to be with every day. Full benefit package with lots of extra perks. Working hard and going over and above is rewarded. Many opportunities for advancement. Scott Dockter really did deserve the Glassdoor Top CEO award! Management does a good job of staying engaged. Fun place to be!

    Cons

    None that I can think of.

    Advice to Management

    Keep listening to your employees. You already do a good job of listening to their ideas and process improvement suggestions. Expanding on that line of communication is a win-win.

See All 110 Reviews

PBD Worldwide Photos

PBD Worldwide photo of: Shipping Line
PBD Worldwide photo of: Wearing blue for Men's Health Month
PBD Worldwide photo of: Outting to the Braves Game
PBD Worldwide photo of: Enjoying our new bevi flavored water machine at our facilities.
PBD Worldwide photo of: Photo Booth fun at our 2018 family company picnic!
PBD Worldwide photo of: Celebrating being named one of Atlanta's 101 Best and Brightest Companies to Work For in 2018
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PBD Worldwide Interviews

Experience

Experience
89%
11%
0%

Getting an Interview

Getting an Interview
67%
11%
11%
11

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Customer Service Representative Interview

    Anonymous Employee in Alpharetta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at PBD Worldwide (Alpharetta, GA) in November 2016.

    Interview

    Very quick interview process, no longer than 30 minutes. The corporation us very family orientated and is geared towards helping others progress in the company. They give you a tour of the daily operations of the organization.

    Interview Questions

    • How do you feel about customer service?
      What does customer service mean to you?
      What obstacles have you encountered while in a customer service position?
      Name a time when you gave exceptional customer service?   Answer Question
See All 9 Interviews

PBD Worldwide Awards & Accolades

  • Glassdoor's Highest Rated CEO's, Glassdoor, 2017
  • Atlanta's Healthiest Employers, Atlanta Business Chronicle, 2017
  • Top Workplaces, The Atlanta Journal-Constitution, 2017
  • 101 Best and Brightest Companies to Work For in Atlanta, 101 Best & Brightest Companies to Work For™, 2013
  • Top 100 Workplaces in Atlanta, The Atlanta Journal-Constitution, 2013
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