I have been working at PC Helps full-time (More than 5 years)
Great company where you can learn the ropes of IT and B2B sales.
Management is always open and accessible.
Understanding of personal issues.
It is a tough job and if you are not committed 100% you will not have success.
Advice to Management
Keep up the positive changes you have implemented and PC Helps/ VItlayst will only continue to get better.
I applied online. The process took 2 weeks. I interviewed at PC Helps (Bala Cynwyd, PA).
You won't be called for an interview, you'll get an email where you call an 800 number to schedule your skills testing before they grant you an interview.
As for the testing; there is a massive excel test (expect it to take at least a half an hour if you're an expert, and more like 1.5 hours if you're not), a typing test, and two personality tests (one "iq" and one on personality traits). I thought they were exaggerating when they said it would take two hours, but it does. If you pass they immediately schedule you for a second interview.
The second interview was more of a meeting, one with a current employee and one with a current manager. It's mostly them telling you about the position, and very few questions are asked of you, mostly about your experience and your personality. Expect the process from beginning to end to take some time, perhaps a month.
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