Working at PCA Pharmacy | Glassdoor

PCA Pharmacy Overview

Louisville, KY
501 to 1000 employees
Company - Private
Health Care Services & Hospitals
$100 to $500 million (USD) per year
PCA Pharmacy is an employee focused Long Term Care pharmacy providing pharmacy services to Skilled Nursing, Assisted Living and other residential housing companies. We strive to exceed our customer expectations through a proactive approach to employee focused and a customer ... Read more

Mission: "To enrich the lives of our employees and customers by striving for the best in one another. Turning this collective strength into operational excellence to provide high quality, cost-effective pharmacy services that exceed our customers&

Company Updates

  • Congratulations to Winners of the PCA Pharmacy 2018 Awards and Recognition Program!

    Angie Yurt, PCA Pharmacy, Louisville
    Brad Gollihue, PCA Home Office, Louisville
    Joanne Petras, PCA Mission, Kittanning
    Jami Kinney, PCA Choice, Columbus
    Virginia VanZetten, PCA Curo, Grand Rapids
    Clayton Deeb, PCA Indianapolis, Indy
    Olivia Baynes, PCA NuScriptRx, Nashville
    Pharmacy of Year - PCA Choice, Columbus
    Servant's Heart - PCA Mission Pharmacy, Kittanning
    Employee Satisfaction Survey Award, PCA Mission, Kittanning
    Customer Service Satisfaction Award, PCA Mission, Kittanning
    Leadership Award, Kirsten Barrelet, PCA Louisville
    Wanda Fortney Humanitarian Award, Joanne Petras, PCA Mission
    Idea Award, Adam Kipfmiller, PCA Curo, Grand Rapids
    Impact Award, Debbie Suiters & Tiffany Vicars, PCA Louisville
    Director of Business Development of the Year Award, Kaitlin Kennelly
    Account Managers of the Year: Mike Russell, Laura Moss, Amy Ellis
    CSR of the Year, Amy Melton
    Most Improved Customer Service Satisfaction Award, PCA NuScriptRx
    Most Improved Employee Satisfaction Survey Award, PCA Choice

  • PCA's Annual Meeting and Celebration will take place in Louisville, KY on January 21-23, recognizing our star performers and star pharmacies in 2018. Looking forward to seeing who wins Pharmacy of the Year and our Customer Service winner as well as all of our TMOY and leadership awards. Lots of education, leadership training and celebrating a great 2018!

See AllSee All

PCA Pharmacy – Why Work For Us?

All the Support a Pharmacy Partner Can Provide

At PCA Pharmacy, we believe that our name, Pharmacy Care Advocates, reflects our mission. With the guiding imperative to meet and exceed expectations, PCA Pharmacy partners with skilled nursing, assisted living and other healthcare facilities to meet the unique pharmacy needs of their residents through specialized clinical and operational support services.

We Offer Our Partners:

  • A Professional Staff
  • Personal Service
  • 24-hour Onsite Availability
  • Meds-to-Home Program aimed at reducing hospital readmissions
  • Diligent Medication Dispensing
  • Quality Assurance
  • Competitive Pricing
  • Dedicated Support Teams

What Makes Us Different
With multiple distribution centers, PCA is large enough to meet the most demanding requirements with innovative technology, clinical support and cost-effective systems, but small enough to offer personal service and attention. In today’s demanding healthcare environment, long-term care facilities must deliver care in the most cost-effective and efficient manner possible while maintaining the highest clinical standards of care and regulatory compliance. PCA works with each customer facility to achieve these objectives by offering competitive pricing for prescription and nonprescription medications and generic equivalents where available, plus a myriad of value-added services and operational support.

Partnership: Two Organizations, One Goal
Your transition to PCA Pharmacy services will be smooth with an on-site support and assistance with an Account Manager from PCA, development of a realistic timeline and quality training to implement new systems and technology. Partner with PCA. Your Success is Our Goal.

In addition to our excellent pharmacy care, PCA provides these added-value services:

  • Medicare Part D plan analysis and education
  • Prior Authorization assistance
  • Medicare Part A cost analysis prior to admission
  • Medication interchange orders at admission
  • Quarterly Business Reviews

These services will save your staff time and help to further reduce your facility’s pharmacy costs by providing solutions for identified non-covered medications.

Real Cost Savings Included
PCA Pharmacy is dedicated to providing all of our customers with quality service at a reasonable price. To assist in cost reduction for the residents and facilities, PCA utilizes aggressive cost containment strategies which include:

  • Generic substitution programs
  • Formulary management
  • Therapeutic Interchange programs
  • Split billing
  • Competitive Pricing
  • Medicare D Insurance Plan management
  • Prior Authorization assistance

Non-Discrimination Policy
PCA Pharmacy complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

If You’re Into Things Like Accuracy, Solving Problems, and Making Other People’s Lives Easier, Then We’d Like to Talk to You.

As an organization, PCA is driven to be the best pharmacy partner possible. In order to do that, we’re constantly on the lookout for the talent that can help us maintain a high level of service and expertise.

In return for your commitment to helping us be the best, we offer a great place to work, competitive pay and benefits, and a commitment to helping you flourish and grow in your career. The very first words in our mission are “Enrich the lives of our employees and customers by striving for the best in one another.” That’s how much we value our employees (and our customers).

Mission: Enrich the lives of our employees and customers by striving for the best in one another. Turning this collective strength into operational excellence to provide high quality, cost-effective pharmacy services that exceed our customers’ expectations.

Vision: Be the recognized leader in pharmacy services for the senior housing market within our service area.

Values: Hospitality, Integrity, Quality, Service, Dedication

PCA Pharmacy Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Joe Whitt
30 Ratings
  • Featured Review

    "PCA Values their Employees"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at PCA Pharmacy full-time (More than a year)


    PCA Pharmacy is a great place to work. It is a company that I wake up happily to work for every single day. There are numerous benefits in place that demonstrate its mission to enrich the lives of its employees. I feel valued as an employee at PCA Pharmacy!


    There is currently no matching 401K plan.

See All 58 Reviews

PCA Pharmacy Photos

PCA Pharmacy photo of: PCA Halloween Celebration
PCA Pharmacy photo of: PCA Personal Recognition Celebration
PCA Pharmacy photo of: PCA Perfect Attendance Recognition
PCA Pharmacy photo of: PCA Annual Leadership Meeting
PCA Pharmacy photo of: PCA Employee Recognition Ceremony
PCA Pharmacy photo of: PCA Louisville Pharmacy
See All PhotosSee All

PCA Pharmacy Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Collections Specialist Interview

    Anonymous Employee in Louisville, KY
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at PCA Pharmacy (Louisville, KY).


    I applied for the position, got an interview with the manager and a human resources associate and got accepted for the position. They asked how I would be a good fit and other questions and I answered them.

    Interview Questions

    • Do you have customer service experience?   1 Answer
See All 12 Interviews

PCA Pharmacy Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

Work at PCA Pharmacy? Share Your Experiences

PCA Pharmacy
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate