I have been working at PCCW Global full-time (More than 5 years)
Some international trips, it possible to work from home. Free mediocre health insurance
Nobody gets a salary increase. There are employees with 6+ years of employment who never had a single raise..... For some departments commission plan has been promised and real pay off shirks every year even when sales are excellent (number manipulation) Conference calls at 9 or 10 PM with Hong Kong Very hard to move to another position in the same company
Advice to Management
Talk to people reporting to you the same way you talk to superiors (except Mark Halbfinger)
I applied in-person. The process took 1 day. I interviewed at PCCW Global (Quincy, IL) in April 2011.
The interviewing process was very laid back and relaxing. The Human Resource Manager and I talked about the job, requirements, schedule, pay, bonus potential, and other benefits. She took me on a "small" tour of the call center and was very open about the things the company does and what they expect from their employees. All of the staff was very nice and pleasant also.
There was no negotiation phase for this particular position.
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