PEMCO Insurance Overview

  • www.pemco.com
  • Seattle, WA
  • 501 to 1000 Employees
  • 1949
  • Company - Private
  • Insurance Operators
  • $100 to $500 million (USD)

PEMCO Insurance is the Defender of Your Northwest, providing auto, home, renters and boat coverage. We are consistently recognized for outstanding service, employee expertise and social impact. Our Mutual Good programs raise the achievement levels for youth in education; build ...
Mission: Free our communities to worry less and live more.

Company Updates

November 27, 2019
We recently hosted panel discussions in our offices for National Veterans & Military Families Month, welcoming employee veterans and guests from Joint Base Lewis-McChord and Fairchild Air Force Bases. Our panelists spoke about the challenges of transitioning from the military to a corporate job, and how the skills they honed in the military – leadership, critical thinking and emotional intelligence, among others – shaped who they are today. It was a great discussion, and a chance to discover how many of our colleagues have previous military experience or family connections.
Shared image
November 8, 2019
A big thank you to our amazing employee volunteers, who visited Rising Star, Bailey Gatzert and Lidgerwood elementary schools in Seattle and Spokane to teach local students what they can do to be mentally and physically prepared to handle an emergency. In partnership with the American Red Cross, our team shared info and tools to help students keep themselves and their families safe during an earthquake, house fire or storm. Learn more about PEMCO and the Red Cross’s Pillowcase Project: http://glassdoor.com/slink.htm?key=vMLYM
Shared image - PEMCO & the Red Cross team up to teach students about safety
PEMCO & the Red Cross team up to teach students about safety
glassdoor.com

PEMCO Insurance Video

PEMCO Insurance Reviews

4.2
87%
Recommend to a Friend
92%
Approve of CEO
Stan W. McNaughton
Stan W. McNaughton
99 Ratings
5.0
Current Employee, more than 3 years

"Great Company"

Apr 20, 2021 - Manager
Recommends
Positive Outlook
Approves of CEO

Pros

Excellent benefits
Transparent executives
Customer focused
Community focused
Positive work environment, inclusive teams
Values driven

Cons

Tech transformation needed in some areas of business

Advice to Management

Great leadership team
See All 142 Reviews

Diversity & Inclusion at PEMCO Insurance

4.8
(5 Reviews)

PEMCO Insurance Photos

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PEMCO Insurance Interviews

Experience
Positive75%
Negative7%
Neutral18%
Getting an Interview
Applied online58%
Employee Referral17%
Campus Recruiting17%
Difficulty
2.8
Average
HardAverageEasy

  1. Customer Service Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Mostly behavioral, they asked me a lot of questions about previous customer service experience. They were very friendly. The interview was conducted over zoom. There were 2 interviewers. They asked me some situational questions about how I would deal with an unhappy customer/client.
    Interview

    They asked me about previous customer experience.

    Answer Question

See All 29 interviews

PEMCO Insurance Awards & Accolades

  • J.D. Power Award for "Highest Customer Satisfaction among Auto Insurers in the Northwest Region"J.D. Power2019
  • SLU Chamber Good Neighbor AwardSouth Lake Union Chamber of Commerce2016
  • Fit-Friendly Worksite Gold AchievementAmerican Heart Association2015
  • Top 75 Corporate PhilanthropistsPuget Sound Business Journal2014
  • Large Business of the YearSouth Lake Union Chamber of Commerce2011

Popular Careers with PEMCO Insurance Job Seekers

Associate Customer Service Specialist
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Customer Service Representative
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PEMCO Insurance FAQ

(25 Questions)

All answers shown come directly from PEMCO Insurance Reviews and are not edited or altered.

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What are perks and other benefits like at PEMCO Insurance?

...The compensation, benefits and perks are excellent!...

August 5, 2020

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