Mission: We believe in the power of leisure and travel experiences to enrich lives, enhance communities, and celebrate culture, nature, and heritage. That’s why our staff of more than 100 full-time artists¸ architects, storytellers, business strategists, designers ...
There are some extremely talented and great people. There is a lot of variety in the work which keeps it interesting. The scale and scope of the projects are very large and the work is enjoyed by millions of people worldwide. From that aspect it can be rewarding.
Everyone is expected to work a lot of hours. For several weeks when I started I was working around 80 hours a week. Eventually I worked it down to 50-60 hours a week. Some upper management were egotistical and seemed a bit unappreciative of all the hours being put in. It was just expected of you.
It is a very fast paced environment making it difficult to put a lot of thought into your work. Upper management would literally walk up and down the aisle saying "work faster". It was very stressful.
The company as a whole was hard to adapt new methods and technology. At the time we were probably 15-20 years behind other design offices in terms of technology. Much of the senior staff was a bit closed minded and not open to newer software or equipment that would benefit the company.
Advice to Management
Show more appreciation and respect to your hard working staff. Staff appropriately and do not over commit to your clients. Be honest and negotiate appropriate deadlines.
I applied through an employee referral. The process took 4+ months. I interviewed at PGAV Destinations (Saint Louis, MO) in April 2012.
I had been finishing up my two-year MBA program at the Kelley School of Business, and was looking to combine my undergraduate and real-world tourism experience with my marketing MBA. PGAV Destinations was currently working with a former employer of mine, and my past supervisor connected us. Over the next four months of courtship, monthly phone calls were held with the CEO of the firm, who also sent me extensive information about the company to guage if it was the correct fit.
All of this culminated in the firm flying me to St. Louis for an interview day in Spring 2012. The day involved a sit-down interview with the two principals of the company, an office tour where I was introduced to numerous staff members in the bright/open space, and lunch with the principals and a couple of the vice presidents of the firm - which resulted in a team interview.
Orientation involved very typical paperwork and handbook review. What was extremely unique though was that on my first day in the office I was led around and introduced personally face-to-face with every member in the office; and as the world's largest independent destination design firm, that was a long process but showed the true humanity of this large organization.
I received the offer in the early summer, and the principal was open to negotiations on numerous fronts regarding start date, compensation, title, and responsibilities. I accepted in June and began in August 2012. Throughout the entire process I was treated professionally, attentively, with sincere curiosity, and understandable caution - as I would be the company's first full-time marketing/communications hire. The leaders made absolutely sure that I would make a valuable asset to the team.