Working at PSA Airlines | Glassdoor

PSA Airlines Overview

Vandalia, OH
1001 to 5000 employees
1983
Subsidiary or Business Segment
Airlines
$100 to $500 million (USD) per year
PSA Airlines operates an all-jet fleet consisting of exclusively Bombardier regional jet aircraft. We have an incredible team of more than 3,900 employees who do a tremendous job of operating more than 800 daily flights to nearly 100 destinations on behalf of American ... Read more

Mission: PSA’s mission is to always deliver satisfied customers to their destination, safely and on time. We are committed to growing our company where passion is shared, professional excellence is expected, and all people – customers and employees – are ... Read more

Company Updates

  • Meet this week’s Faces of PSA, Gary Brooks. Gary is a graduate of our Rotor Transition Program and came to us from the United States Marine Corps. Read Gary’s story and learn about his connection to our Commander in Chief! http://glassdoor.com/slink.htm?key=vQJaY

    Faces of PSA- Rotor Transition Program edition | PSA Airlines

    Faces of PSA- Rotor Transition Program edition

  • PSA was one of the proud co-sponsors of Honor Flight Dayton, last month. Four PSA team members had the privilege to be chaperones for this event. Read more to learn about how Honor Flight Dayton continues to have a significant impact on our communities and veterans. http://glassdoor.com/slink.htm?key=vQSm0

    Honoring our Veterans through Honor Flight Dayton | PSA Airlines

    Honoring our Veterans through Honor Flight Dayton

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PSA Airlines – Why Work For Us?


PSA Airlines operates an all-jet fleet consisting of exclusively Bombardier regional jet aircraft.We have an incredible team of more than 3,900 employees who do a tremendous job of operating more than 800 daily flights to nearly 100 destinations on behalf of American Airlines.

Headquartered in Dayton, Ohio, PSA also has flight crew bases located in Dayton, Cincinnati, Ohio, Knoxville, Tennessee, Washington, D.C., Charlotte, North Carolina, Philadelphia, Pennsylvania and Norfolk, Virginia. PSA has maintenance facilities in Akron-Canton Airport (CAK), Charlotte-Douglas International Airport (CLT) Cincinnati/Northern Kentucky International Airport (CVG), Greenville-Spartanburg (GSP), Norfolk International Airport (ORF), Savannah/Hilton Head International Airport (SAV), Pensacola, Florida (PNS) and Dayton International Airport (DAY).

PSA operates 35 Bombardier CRJ200 aircraft, 41 Bombardier CRJ700 aircraft and 54 Bombardier CRJ900 aircraft. The airline expects to add additional aircraft bringing its fleet count to 150.​

Our Mission

PSA’s mission is to always deliver satisfied customers to their destination, safely and on time. We are committed to growing our company where passion is shared, professional excellence is expected, and all people – customers and employees – are valued and respected.

Our Values "The PSA Way"

At PSA, we will...

  • Stay focused on our 5 Imperatives.
  • Be safe and reliable. Safety is our number one priority - all day every day.
  • Expect and respect our differences. Respect is the foundation for all our relationships, from co-workers to customers.
  • Be prepared. Be forward-thinking and focus on solutions.
  • Take pride in our professional excellence and hold ourselves and others accountable.
  • Be united and inspired by our passion and love of aviation. Enjoy work time and have fun!

 

There has never been a more exciting time to join PSA. As a wholly owned subsidiary of American Airlines and the fastest growing regional airline in the U.S., we have unparalleled opportunities for growth and professional development.

Join an exciting industry where you are encouraged to drive innovation and growth.

Be a part of a team where passion is shared, professional excellence is expected and all people – customers and employees – are valued and respected. 

Benefits

Comprehensive benefits including medical, dental, vision and 401(k)

  • Travel privileges for you, your family and friends on American Airlines
  • American Airlines profit sharing
  • Stability and quality of life
  • Opportunities for career advancement
  • Leadership development and continuous learning
  • A close-knit, passionate team that values collaboration


PSA has grown from 49 aircraft to 115 in just two years. And we are still growing and adding dedicated pilots, flight attendants and A&P mechanics to our team.

PSA Airlines’ crew domiciles:

  • Dayton, Ohio (Headquarters)
  • Charlotte, North Carolina
  • Cincinnati, Ohio
  • Norfolk Virginia
  • Knoxville, Tennessee
  • Philadelphia, Pennsylvania
  • Washington, D.C.

PILOTS

As a PSA pilot, you’ll be part of a growing, close-knit, passionate team flying exclusively for American Airlines. You’ll receive an enhanced compensation package, unparalleled advancement opportunities and benefits few other regionals can match.

Minimum PSA Pilot Qualifications
• Necessary hours and qualifications under the ATP requirements or the restricted
ATP requirements 
• 25 Hours Multi-Engine required with actual aircraft, not sim time (FAR 61.159)
• FCC Restricted Radio Operator’s Permit
• First Class Medical
• Valid Passport

Pilots may apply to PSA Airlines if within three months of meeting these minimum qualifications.

First-year pay up to $60k

You don’t have to wait to receive top-notch compensation. PSA pilots receive first-year pay up to $60,000, access to generous referral bonuses, a commuter allowance and a $20,000 bonus on your one-year anniversary.

Upgrade to captain in just under 2 years

Our growing fleet has created consistently quick upgrade times. PSA pilots can advance their careers with opportunities to mentor and train new-hire pilots.

Join American Airlines within 6-7 years

Flow through is your guarantee to becoming a First Officer with the world’s largest airline. “Joining the PSA team will give you the training and experience you’ll need to join American,” Robert Isom, President, American Airlines.

The Best Pilots Deserve the Best Compensation

  • Paid ATP-CTP course
  • More than $21,000 in sign-on bonuses for qualified pilots
  • $20,000 bonus on your one-year anniversary
  • $5,000 referral bonus (unlimited)
  • $3,000 annual commuter allowance



FLIGHT ATTENDANTS 

Join a growing safety-oriented team that is passionate about customer service and travel.

As a Flight Attendant, your number one priority is the safety and comfort of your passengers. Upon joining the PSA family, a new-hire Flight Attendant can expect the following.


Qualifications: 

  • I have a high school diploma or GED equivalent
  • I have or am able to attain, a valid U.S. or foreign passport with applicable visas
  • I have the right to work in the U.S.
  • I am competent in handling difficult situations, problem solving, and complaint resolution
  • I have excellent communication and interpersonal skills and friendly reception of all customers
  • I am taller than 5 ft. 2 in. (62") with shoes
  • I can walk and fit comfortably down the aircraft aisle while facing forward, fit quickly through the over-wing exit, and sit in the Flight Attendant jump seat without modification or a seatbelt extension
  • If hired, I am able to attend 4 weeks of training in Dayton, OH (including weekends)
  • I am at least 21 years of age
  • I have the legal right to travel unrestricted to/from all countries that are served by American Airlines, including Canada
  • I am able to read, write, and speak English fluently
  • I have a high school degree AND at least two years of customer-facing service experience OR a college degree
  • I present a professional image, with no visible tattoos; facial, multiple, or upper-ear piercing; or extreme hair color or style
  • I am NO taller than 6 ft. (72") with shoes
  • I can work in climates and locations across the country and work variable shifts
  • Once training is complete, I am willing to be assigned to any of PSA's crew bases (may involve relocation or commuting)

Benefits

  • Comprehensive benefits including medical, dental, vision and 401(k)
  • Travel privileges for you, your family and friends on American Airlines
  • American Airlines profit sharing


MAINTENANCE

Have the opportunity to work for a rapidly growing airline and advance your career in maintenance.

If you join our maintenance team, you’ll be a part of a dedicated group of professionals that place safety and compliance above all else. You’ll receive unparalleled advancement opportunities and top-notch benefits.

Benefits:

  • Industry-leading first-year pay
  • $2,500 sign on bonus
  • Comprehensive paid training (all fleet types for A&P mechanics)
  • Work on brand new Bombardier CRJ900 Next Generation, CRJ700 and CRJ200 aircraft in updated facilities
  • Base transfer opportunity after six months
  • Comprehensive benefits including medical, dental, vision and 401(k)
  • Travel privileges for you, your family and friends on American Airlines
  • American Airlines Group (AAG) profit sharing
  • A&P mechanic relocation package of $2,500 available for all new-hires in Dayton, Canton-Akron, Cincinnati, Norfolk and Savannah

Growth plus industry-leading training leads to quick advancement

PSA offers a number of advancement opportunities within the maintenance department, including: 

  • Lead Airframe and Powerplant Technician
  • Maintenance Supervisor 
  • Maintenance Manager
  • Floor Instructor
  • Classroom Trainer
  • Maintenance Controller
  • Inspector
  • Quality Control Supervisor

A&P Maintenance Personnel Hiring Qualifications:

  • High school diploma or equivalent
  • Previous experience preferred, but not required


PSA Airlines’ maintenance hangars are located:

  • Akron/Canton, Ohio
  • Dayton, Ohio (Headquarters)
  • Charlotte, North Carolina
  • Savannah, Georgia
  • Cincinnati, Ohio
  • Greensville-Spartanburg, South Carolina
  • Norfolk, Virginia


The PSA Way

At PSA we are part of an industry that moves quickly and experiences consistent change. The PSA Way is our foundation for operation and fosters stability, growth and a focus on the future.

  • At PSA we will stay focused on our imperatives. 
  • We will be safe and reliable. Safety is our number one priority all day, every day. 
  • We expect and respect our differences. 
  • We will always be prepared. Be forward thinking and focus on solutions.
  • We take pride in our professional excellence and hold ourselves and others accountable for our actions. 
  • Above all, we are united by our passion for what we do everyday and our love for aviation. 

Giving back to our communities is a big part of our culture at PSA. 

We are proud to support:

  • Partnerships:

                             

  • Sponsorships:   

                                                                   


  • Volunteerism – We empower our team to give back to organizations they are passionate about through funding departmental volunteer days.

Diversity & Inclusion:

At PSA, we respect and expect each other’s differences. We know that a strong team is a diverse group of people sharing different strengths, who work together to achieve goals. We are proud to support a number of organizations, which advocate attracting and retaining the best and brightest in the industry.

             

Employee Events

PSA provides social events for employees to attend throughout the year. Some of the events include:  

  • Dayton Dragons Night at the Ballpark
  • Dayton & Charlotte golf outings
  • Dayton Air Show Practice Lunch
  • Charlotte 5K

Learning & Development:

We're Investing in our People

Part of the mission at PSA is our commitment to growing our company where passion is shared, professional excellence is expected, and all people – customers and employees – are valued and respected. We are focused on creating a culture of learning and investing in our employees for the future of PSA. It is important that we continue to grow in our leadership abilities, find ways to work better with one another, become more effective and come together as a team.

Honors & Recognition:

Here at PSA we are creating an environment of trust, integrity and goodness for our employees. We are honored to have received the following awards:

                               

                                

PSA Airlines Reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
PSA Airlines President Dion Flannery
Dion Flannery
103 Ratings
  • "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PSA Airlines full-time

    Pros

    Flight benefits are good. You and family fly free.

    Cons

    Schedules when you first start

See All 232 Reviews

PSA Airlines Photos

PSA Airlines photo of: BE DEDICATED, STRONG, PASSIONATE. BE PSA.
PSA Airlines photo of: PSA's Executive Leadership Team
PSA Airlines photo of: BE AN INSPIRATION. Lead With PSA.
PSA Airlines photo of: BE PROFESSIONAL. Let Your Excellence Shine.
PSA Airlines photo of: BE RELIABLE. Deliver Customers Safely & On Time.
PSA Airlines photo of: BE STRONG. Make A Difference At PSA.
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PSA Airlines Interviews

Experience

Experience
72%
16%
12%

Getting an Interview

Getting an Interview
75%
15%
3%
3
2
2

Difficulty

2.6
Average

Difficulty

Hard
Average
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  1. Featured Interview

    Helpful (48)  

    Flight Attendant Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience

    Interview

    I have just been invited for an interview. The process is different then the other reviewer's now. I applied online and got an email to complete the assessment the next day. It is mostly selecting answers, but at the end it asked me three questions via video interview. It didn't let me know that I would have a video interview, but I was able to exit out and get ready then bring it back up. I actually had some technical problems on my computer and could only get it to work on my smartphone. You can stop and re-record your answers so it's not too hard. I submitted my assessment and VI in the morning and got an email for the invite to an interview later that afternoon! The process is now different then any of the other reviews I read, but it might be the same in the face to face interview. I haven't been to that yet.

    Interview Questions

See All 187 Interviews

PSA Airlines Awards & Accolades

  • BBB Eclipse Integrity Award, Better Business Bureau, 2018
  • Top 15 Business Women in Ohio, Margaret Soda VP of HR, National Diversity Council, 2018
  • Best Workplaces in Ohio, Ohio Business Magazine, 2018
  • 2017 Best Workplaces in Ohio, Ohio Business Magazine, 2017
  • Executive of the Year, Dayton Business Journal, 2016
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