PSCU is a bold and innovative leader in the financial services industry with a proud 35-year history of serving credit unions all across the U.S. We are known as a Credit Union Service Organization, or CUSO. PSCU is structured as a cooperative business, which means we are collectively owned by nearly 700 credit unions, which we call Member-Owners. We employ over 1600 people across four locations in Florida, Arizona and Michigan. In April 2012, we were voted one of the Top 75 Places to Work in the Tampa Bay area.
Credit unions that belong to our cooperative enjoy affordable access to the highest quality financial services, like debit, credit and prepaid card programs and Internet banking services, to name just a few.
The PSCU brand is well known in the credit union industry and synonymous with superior service. We are the leading CUSO in the nation and offer virtually every product or service that a credit union needs to succeed and grow. PSCU ensures the health and welfare of its Member-Owner credit unions by combining a service-first philosophy with a tireless commitment to innovation.
PSCU provides and supports many of the types of products and services that credit unions need to operate their business as a financial institution.
In the course of serving its credit unions, PSCU employees collectively execute the responsibilities of literally hundreds of jobs – from programmers, business analysts and product developers, to graphics designers, call center representatives and project managers. PSCU offers boundless career possibilities across dozens of professional disciplines.
Everything we do, we do for the benefit and prosperity of our credit unions and their members. PSCU employees understand that for PSCU to succeed, we must guarantee the success of the credit unions that collectively own us.
The promise of the PSCU brand is simple and straightforward:
We promise to be a bold innovative payments leader that empowers our credit unions to compete and prosper.
We are a team that pulls together for our credit unions . . . and for each other. When it came time to define our company values, all employees had a voice and a vote in choosing what we stand for and believe in. These are our roots:
Our company has a rich tradition of service excellence and the reputation as THE leading CUSO in the nation. We are proud advocates for credit unions everywhere. We take our leadership role seriously and passionately believe in the power of collaboration and innovation as the greatest enablers for the continuing success of our credit unions.
Many folks take jobs with employers who claim to provide a work environment that revolves around the employee and his or her future only to discover that expectations fall well short of reality. The PSCU workplace is uniquely employee-centric and well-appointed for success. We invest heavily in employee training and professional career development.
Here are just a few highlights of the PSCU experience:
There are many reasons to engage with PSCU for a career experience. But maybe the most telling reason to work here is reflected in the extraordinary tenure of many of our current staff members - among PSCU’s 1600+ employee, nearly 700 staff members have over 5 years of service with the company; 340 have 10 or more years; and 130 have 15 or more years!
PSCU recognizes that employee benefits programs play a vital role in helping ensure the health and financial security of employees and their dependents. We offer a flexible comprehensive benefits package designed to meet our employees' individual needs.
Look over our benefits and work environment advantages below, then view the job postings page to review our current openings and find out how to apply for a job at PSCU.
PSCU's offices are located in Florida, Arizona, and Michigan.
Western Service Center
Northern Service Center
Northern Service Center
I have been working at PSCU full-time (More than 5 years)
The People at PSCU are amazing! A true family. I reached out to old contacts trying to find a new job closer to home. My mother was dying of cancer. I started on March 1st, she passed on April 21st. The support I received from my fellow team mates and Leadership was nothing I have experienced before. Everyone rallied around me as if I had been there for years. I cannot thank my Leadership and my team enough - I will be forever grateful to PSCU.
You will not be bored. The volume of daily tasks is a lot and it can feel overwhelming with what sometimes feels like minimal resources. But the support is still there, we all help and look out for each other is someone needs help. Our VP will do everything she can to support us and make sure the service we provide to our member-owners is superior in every way!
Advice to Management
Listen to your people and Communicate
I applied online. The process took 3 weeks. I interviewed at PSCU (Saint Petersburg, FL) in March 2017.
Applied online. Had a phone interview with an HR rep about 2 weeks later, and scheduled an interview with 2 supervisors a week later. Very professional, comfortable interview, discussing previous jobs, questions about call center environments, and questions about the company. Very nice people who went over the entire job in detail, expectations, pay/ vacation, and answered all the questions I had. About a week later I was offered the position.