Working at PSI Services | Glassdoor

PSI Services Overview

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Burbank, CA
1001 to 5000 employees
Unknown
Company - Private
Business Services
$100 to $500 million (USD) per year
Unknown
PSI Services (formerly Psychological Services, Inc.) puts employees to the test. PSI provides workforce assessment and evaluation programs for various enterprises including businesses, government organizations, and professional associations. Clients contract with PSI to design ... Read more

PSI Services Reviews

3.4
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  • "Not bad for Part-Time Employment"

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    Former Employee - Anonymous Employee in Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI

    Pros

    Easy work in general
    Most exams are computer based with the exception of a few old fashioned paper exams being conducted once in a long while.

    Cons

    Depending on where the particular test center is located, particularly in what state/timezone and which day of the week/shift you are scheduled to work-Regional Supervisors, Customer Support & Technical Support may not be readily accessible.

    Testing centers have no direct supervisors on location making communicating problems, issues in general difficult at times. Testing Centers only administer the actual exams, any problems experience from a Proctor must be escalated to a Regional Site Supervisor. Customer services and IT Technical support issues can also be affected by the testing center's locality demographics in the U.S. as well.

    Proctors are only part time so don't expect any benefits period. Benefits are only offered to those lucky people working in the Administrative, Customer Support or Tech Support departments--BUT it's not a bad job which does offer flexibility.

    Advice to Management

    Proctors need better support services to each individual testing center by Regional Site Supervisors regardless of test enter location.

See All 28 Reviews

PSI Services Interviews

Experience

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  1.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at PSI Services.

    Interview

    I was directed to the job through Employers Overload, when I got there I was to be interviewing for a Customer Service position. After looking over my resume and basically telling me I was over qualified, they asked if I had more time to interview for a Tech Support job. I went and interviewed for that and heard back within a few hours of my start date.

    Interview Questions

    • They asked about past job experiences, and how I dealt with conflict or fast past environments.   Answer Question
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PSI Services Awards & Accolades

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