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Pacific Dental Services Overview

Headquarters Irvine, CA
Size 5001 to 10000 Employees
Founded 1994
Type Company - Private
Industry Business Services
Revenue $500 million to $1 billion (USD) per year
Founded in 1994, Pacific Dental Services® is one of the country’s leading dental support organizations. Our innovative business model, known as PRIVATE PRACTICE +®, empowers supported dentists to concentrate on providing high-quality, cost-effective ... More

Mission: Our vision is to be The Greatest Dental Company in America. We do whatever is in our power supporting dentists and team members who provide the highest-quality dental care to patients of supported offices. We implement this vision by treating every challenge as an opportunity ... More

Company Updates

  • Dr. Sergio Vicuna shares the story of his path to ownership following dental school and the benefits of his experience.

    Dr. Vicuna and his Path to Ownership - Word of Mouth™

    Dr. Sergio Vicuna, PDS®-supported owner dentist and member of the Sacramento District Dental Society (SDDS), authored the article, "A Path to Ownership," which was published in the October issue of the Nugget, the monthly publication distributed to all SDDS members.

  • On Million CEREC's: Achieved!

    One Million CEREC's: Achieved! - Word of Mouth™

    Pacific Dental Services-Supported Dentists Lead Digital Dentistry with More Than One Million In-Office CEREC CAD/CAM Indirect Restorations Completed IRVINE, CA - October 6, 2015 - Leading the way in digital dentistry, Pacific Dental Services ® (PDS®)- supported dentists have reached a major milestone and have completed more than one million CEREC® Computer-Aided Design (CAD)/Computer-Aided Manufacturing (CAM) indirect restorations in their offices.

Pacific Dental Services – Why Work For Us?


Careers at Pacific Dental Services

Pacific Dental Services (PDS) partners with dentists, providing them with business support services so they can stay focused on their passion: dentistry.  PDS offers career opportunities in Arizona, California, Colorado, Georgia, Idaho, Kansas, Minnesota, Missouri, Nevada, New Mexico, Oregon, Texas, Utah and Washington. Our goal is to support 60+ new offices per year in these existing markets while continuing to open new markets, which will soon include Florida, Tennessee and Louisiana.

Established in 1994, PDS has been ranked in Inc.’s 500|5000 list of America’s fastest-growing private companies for 8 years in a row, and continues to grow.





Pacific Dental Services Reviews

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Stephen Thorne
192 Ratings
  • Featured Review

    Helpful (9)

    Internal Promotions Create a Winning Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at Pacific Dental Services full-time (More than 3 years)


    The majority of the management team in the Arizona/Nevada region has been promoted from within. Considering every company I've ever worked for says that they do this but often don't put it into action, This is an enormous strength for PDS as many of our team members have been with the company for years and because they know they have opportunity for growth, they are more likely to stay which promotes a winning culture. In addition, if someone is not a good fit, management is quick and decisive in action. This is in line with the culture, although some may view this as a con. Successful team members are humble and hungry.


    The medical plan has high premiums and a high deductible. You don't get to take advantage of your benefits unless you have a major medical event (giving birth, surgery, etc.) because you won't meet the deductible with routine visits and prescriptions alone. This seems counterintuitive in working for a healthcare company. This is an area where feedback is consistently given and yet National Support (NSC) seems to always place ownership on changing healthcare laws. Sometimes there is a lack of understanding between the field and NSC. Departments that are there to support the offices should understand how a miss on their end truly impacts profitability at the office level.

    Advice to Management

    All NSC employees should be required to spend one week minimum in a support office. I would suggest a rotation of various positions (one day shadowing the dentists/hygienist, two days learning back office responsibilities, two days learning front office responsibilities). Be clear in the job offer to field members about expectations to work weekends, holidays, and evenings so that team members aren't surprised when office hours change.

Pacific Dental Services Photos

Pacific Dental Services Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Insurance Biller Interview

    Anonymous Interview Candidate in Irvine, CA
    No Offer
    Negative Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Pacific Dental Services (Irvine, CA).


    Initial phone screening by a recruiter followed by a one-on-one interview with the recruiter, then if you passed, you would interview immediately with the head of the department for the position you are interviewing for. What made the experience so negative was that I was led to believe that the company was interested in pursuing me as a potential candidate for the position, even for other positions that were also available at the time. And then I never heard from them again. I followed up with not one, two, but THREE recruiters who I had been working with during this time to check on the status of my interviews and application process and not a single phone call or e-mail had been returned. Not even a rejection e-mail was sent to my inbox informing me that they decided to proceed with another candidate. My initial interview was several months ago and still to this day I have not heard back from PDS. I have to say, I was surprised that a company that I had such a high regard and respect for treated me in such an unprofessional manner. It is extremely unprofessional to ignore potential talent for the organization you represent as a Talent Acquisition Specialist. This is a negative reflection of the company culture. Because of the lack of professionalism, I now see PDS differently. Not only will I no longer pursue employment with this company, but I will not be treated as a patient in any of their offices as well.

    Interview Questions

Pacific Dental Services Awards & Accolades

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  • Halo Award : Best Message-Focused Campaign, Cause Marketing Forum, 2014
  • Hire Power Awards, Inc. Magazine, 2013
  • Inc5000 Fastest Growing Company, Inc., 2013
  • Best LinkedIn Company Pages of 2012, LinkedIn, 2012
  • Hire Power Awards - Top Job Creator, Inc. Magazine, 2012
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