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Pacific Gas and Electric Overview

San Francisco, CA
10000+ employees
1905
Company - Public (PCG)
Utilities
$10+ billion (USD) per year
Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation’s cleanest energy to our ... Read more

Mission: To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Pacific Gas and Electric – Why Work With Us?


Join PG&E, and you’re joining a strong team—one that is proud of the vital work we do for California. Ours is a 24/7 business. Day in and day out, our team is here to provide safe, reliable, affordable and clean energy to the 16 million Californians in our service area. Today, and especially in times like these, our customers continue to expect more. They’re counting on us to look ahead and invest for the future—from infrastructure and renewable power—to meeting the challenges of climate change.

Our Safety Culture

Of all the different aspects of our Culture, none is more important than safety. Protecting public, employee and contractor safety is our number-one responsibility, period. With safety and the needs of our customers in mind, this is a time to innovate and find better ways to operate and new ways to grow. To achieve this requires the flexibility to change. Our industry is changing rapidly. It’s an exciting time to bring your best ideas to our biggest challenges.

Diversity and Inclusion 

  • PG&E continues to employ a higher percentage of women and minorities in our workforce than the national average for gas and electric companies, but our benchmarking doesn’t stop there.  
  • At PG&E, we are committed to making diversity and inclusion integral to all that we do and representing the broad diversity of the communities we serve. 
  • We ensure that our employees always feel safe on the job, that their voices and ideas are heard and that everyone experiences a sense of belonging at PG&E. 
  • As a company we closely monitor how we fill our jobs and bring greater awareness to those openings while continuing to develop interventions in the selection process we follow to fill them.  

What It Means To Us

From day one at PG&E all employees are grounded in the company’s commitment to and definitions of Diversity and Inclusion at new employee orientation; 

Diversity is characterized by all the ways in which we are different. It is present in our job functions, work styles, experiences, and ideas. Diversity cultivates new perspectives and innovation, which enable us to exceed the expectations of our customers, employees, and shareholders.  

Inclusion at PG&E is the process of leveraging the power of our employees’ individual uniqueness to achieve our business strategies and goals, be better corporate citizens, and be the best in the industry. 

 

It Starts with Why - Keeping It Real

Nothing demonstrates the impact of diversity as powerfully as a personal story. Taking the time to listen and learn more from one another is one of the most inclusive things any of us do. In 2018 PG&E began a storytelling campaign that continues today. More than 300 employees at all levels have participated. Above is a powerful example and look for more to be added on a regular basis. Diversity includes everyone and everyone can speak up by telling their story!  

Employee Networks

Yesterday –PG&E Employee Networks began as early pioneers, dating back almost five decades, creating an environment where every employee could feel welcome at the company. A spirit of belonging is in our DNA. 

Today - The Networks serve as national role models by providing programming and a lens of diversity that informs ways PG&E can further drive its culture of belonging and inclusion among our workforce and across our communities 

Tomorrow – Our Networks continue to play a vital role in the company’s overall business success, through workforce development and talent pipelines. They assist in welcoming and mentoring new employees, providing professional and career workshops, social networking events, community support and scholarships through a vital spirit of collaboration. 

 

 

 

 

 

 

 

Benefits

PG&E is proud to provide a comprehensive benefits program to help you take care of your physical, emotional and financial health. In addition to the offerings below, you can expect inclusive programs in areas such as performance recognition, training and employee development, mentoring, leadership development, succession planning and more.

Physical Health

Medical, dental, and vision plans to help you and your family stay well or obtain care for an illness, injury or medical condition.  

Emotional Health

Free programs to help support you and your family's emotional wellness and mental health needs.

Wellness Programs

Because PG&E is dedicated to the health and wellness of our employees, we offer a number of programs and resources to build a better you. 

Financial Health

PG&E offers of number of financial tools and resources to help you make small responsible steps today to build for your future tomorrow.

Time Off & Accommodations

Our Time-Off and Accommodation policies provide a number of options to adapt to your various needs and better support the stages of your life throughout your career. 

Work Life Benefits

PG&E knows how important it is for you to achieve a proper balance between your work responsibilities and personal life.

Community

As 20,000 Californians who live and work in the communities we serve, the men and women of PG&E are passionate about giving back to the neighborhoods we share with our customers. Together, PG&E employees volunteered more than 75,000 hours last year in a range of charitable efforts across Northern and Central California.

 

Find out how PG&E is committed to the environment

PG&E strives to be an environmental leader. We try to demonstrate this commitment through our actions. PG&E pledges to think creatively and work cooperatively to increase our use of clean and renewable energy, reduce the impacts of our business, protect sensitive habitats and species, and work locally to help our customers use energy more efficiently.

Pacific Gas and Electric Reviews

  • Featured Review

    Helpful (5)

    "Love PG&E"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Expert Business Analyst
    Former Employee - Expert Business Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Gas and Electric full-time (More than 8 years)

    Pros

    Great culture, great opportunities for growth and development, great people

    Cons

    Daycare limited to GO office only. Need more opportunities for working moms. Need more part time and work from home opportunities.

See All 1,435 Reviews

Pacific Gas and Electric Photos

Pacific Gas and Electric photo of: SF city
Pacific Gas and Electric photo of: Preparing for management class
Pacific Gas and Electric photo of: Alternative Energy
Pacific Gas and Electric photo of: Assorted Plants and Sites
Pacific Gas and Electric photo of: Alternative Energy solar
Pacific Gas and Electric photo of: PGE Field Work
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Pacific Gas and Electric Interviews

Experience

Experience
60%
26%
14%

Getting an Interview

Getting an Interview
54%
14%
14%
7
4
4
3

Difficulty

2.8
Average

Difficulty

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Average
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  1. Helpful (2)  

    Service Representative Interview

    Anonymous Employee in Sacramento, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Pacific Gas and Electric (Sacramento, CA) in May 2020.

    Interview

    I applied for the position got a few emails stating my application was under review a week and a half later, and that they would reach out if they needed information. I had been applying with PG&E for 6 years and usually got a decline. When I first applied back in 2014, they had me take 3 tests and I passed all 3 and I believe they held on to these scores because I never had to do it again.

    They reached out a month after applying with a request to do a phone screening/interview to see if they would like for me to move forward in the process. They didn’t have a set time or date for when they would call me, so be prepared to answer your phone at all times. I got the call, did a short 20 minute interview which went really well and was told I would hear if they wanted to invite me for an official formal interview within 72 hours.

    I got an email with a request to do a formal panel interview via video chat because of the pandemic going on right now, we couldn’t do an in person interview. They set the date and time and didn’t give me an option to pick, so be prepared to make plans with your current employer or schooling. I was given an access code and the option to download an app or the website to join the video call.

    Did the interview with 2 interviewers, one manager and one senior employee. Interview lasted 2 hours and went extremely well. The questions they ask are mainly service and scenario based. They’re really big on safety and they’re very community focused. The interviewers were so nice, I can’t express enough how much easier they made the interview just by being so positive and assuring in their approach. They did do 3 scenario based role play calls which I felt was the most challenging part of the interview. They act like an upset customer and you’re the service rep for PG&E.

    After the interview I was told what the next steps would be and what the job/training schedule would potentially be because of the pandemic. I got an offer letter via email 12 days later and background check, drug test, motor vehicle record check and DOT check were performed and finished in 72 hours.

    The whole experience was so gratifying and smooth. Some parts of the process take longer than other companies and they really like to dig deep when they interview you but I would say nothing unusual.

    I will include the most unique questions I felt I wasn’t prepared for during the interview. All the other questions I felt were pretty standard.

    Interview Questions

    • Talk about a time you had a co worker who didn’t understand your process of doing something and you helped them learn and adapt to what you were doing?   Answer Question
    • Tell me about a service accomplishment in the last role you held?   Answer Question
    • How do you ensure safety and what do you do to prevent hazards at home and at work?   Answer Question
    • How would you respond to a customer who just lost their job and called you pleading for help?   Answer Question
    • In your current job what goals are your required to meet and what does your process look like?   Answer Question
See All 339 Interviews

Pacific Gas and Electric Awards & Accolades

  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2012
  • Global 100 Most Sustainable Corporations List(#2), Corporate Knights, 2010
  • America's Top Companies, Forbes, 2009
  • Barron's 500, Barron's, 2009
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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