Mission: For over 30 years, our success has been guided by our six core values:
• Put Others First
Pacific Pulmonary Services (PPS) is one of the largest providers of home oxygen, sleep therapy, and nebulized medications in the United States. We have around 900 employees dedicated to patient care and service.
Our operations include:
Why work for PPS?
A big reason that people join PPS is for the people. We work together as a team to take great care of each and every patient, our doctors' offices, and each other. Every day there are stories of ways that PPS associates have gone above and beyond to help patients in small and big ways — from going the extra step to solve a problem, to taking actions that save lives.
Supporting Your Community
The staff at PPS feel a sense of pride knowing that they are making a different in their patients’ lives every day. Particularly in the front line roles, where patient and caregiver interaction in constant, staff can make a real difference in the quality of life of patients by greeting them with a smile, providing life-impacting medical equipment, and providing the care and support they require. For many PPS staff, the patient interaction is the favorite part of their job, and knowing that they are making a difference in the world gives them a sense of pride. And that truly is what it is all about – the patient.
Great Employee Benefits
PPS provides a highly competitive Benefits package to help keep staff and their families happy and healthy. Benefits include competitive compensation, performance incentives, and a comprehensive health benefits package including health and dental insurance, and vision, as well as life insurance, 401(k) plan, and paid vacations.
Growth and Opportunities
As a large national company, opportunities are abound at PPS. Staff are able to apply for positions internally, and there is always more to learn. Even staff who have been here for years say they are still learning something new every day! Internal applicants are always considered favorably for other available roles and growth within PPS.
What is PPS looking for?
The ideal job candidate for a role with PPS:
PPS provides medical equipment and services for home oxygen therapy, sleep therapy, and nebulized medications. But that is just the beginning of what we offer and only a small part of what we really do. Our focus is always on customer service, and providing a great customer experience.
At PPS, we strive to provide great customer service to patients and their care givers each and every time. Our service involves visiting patients in their home or health facility and providing them with the prescribed oxygen equipment or sleep therapy equipment. To ensure that they can successfully and safely use their therapy, PPS staff provide thorough education and instruction to the patient or caregiver to ensure that they understand the equipment and the doctor’s orders. Everything is thoroughly document and the required paperwork is completed in order to bill the insurance company.
Many field staff say that visiting patients is the favorite part of their job. Bringing a smile to someone’s face, and helping them live a fulfilling and healthy life can provide a great sense of purpose, and these customer focused staff excel at PPS.
With the customer is mind, PPS always has a member of staff on call to assist patient’s in need, such as through trouble shooting equipment over the phone, or visiting the patient in an emergency.
Healthcare providers, including physicians and their staff, hospital case managers and sleep labs, trust PPS to care for their patients, and are core to our business. Our staff foster these relationships by working to save healthcare providers time and effort, visiting patients in the home, simplifying paperwork, facilitating pulse oximetry testing, coordinating sleep studies, and solving problems.
Team work is a core value at PPS. We work together to serve the patients and health care providers by ensuring that we communicate with each other continually and fully. Whether it is ensuring that every account has appropriate notes of action taken, or a phone call to a teammate who needs to visit a patient, we ensure that we are serving each other with the same level of commitment and positive attitude that we show to our patients.
Field staff are supported by an array of staff who work behind the scenes. This includes Human Resources, Information Technology, Compliance, Finance, Training, and other administrative services. We are always working to find ways to support the PPS team and to serve our patients and healthcare providers better.
The six core values of PPS take us beyond just "getting results"—they help guide our daily decisions to ensure that we get the right results the right way. They guide the decisions we make, inform how we prioritize our activities, and inspire how we treat each other, our referral sources, and our patients.
I have been working at Pacific Pulmonary Services full-time (Less than a year)
Forward thinking corporate and management team, cares about great patient care and employee engagement. Lots of room to grow as there are many opportunities as things change and evolve. A great place to jump in with both feet and put your footprints on something that will make a difference!
A few new processes and systems that are being developed or fine tuned can make for a lot of changes at once - calls for resiliency and a great attitude! Nothing bad about that unless you don't embrace change.
Advice to Management
Continue the momentum!
I applied online. The process took 2 weeks. I interviewed at Pacific Pulmonary Services (Longmont, CO) in August 2016.
Interview process was lengthy but I believe that is a wonderful thing when trying to hire nothing but the best in this company. They do a thorough background check which I believe is the most important thing. The interview process, face to face, went very well. The interviewers were very informational and were very interested in what I questions I had for them during the process.
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