Mission: TO PROVIDE EXCEPTIONAL HOSPITALITY SERVICES & UNIQUE LODGING PRODUCTS TO OUR VALUED GUESTS. WE WILL CARRY OUT OUR MISSION THROUGH OUR COMMITMENT TO OUR CORE VALUES.
I worked at Pacifica Hotels full-time (More than 3 years)
Ownership spends money as needed instead of neglecting concerns as some hotel companies do. Positive engagement and work environment. Not perfect, but when mistakes are made, cool heads and solutions prevail here. I have worked for large scale and small scale hotel companies and Pacifica is a solid company with their priorities straight. They care about employees and try to do their best to address concerns, use good judgement and listen to recommendations.
Pay rates could be better at times for certain positions. I found after I left that they posted my position at a much higher rate than I was making. I did also try and negotiate a better salary earlier this year and was turned down, even though I was doing very well in my role. That said, I was still happy working there and enjoyed the environment. I did leave for a better paying position about 4 months after I had asked for the increase. Benefits are good, not great, but in line with industry standards for the most part. The insurance I had when we started was better than the last go round.
Advice to Management
Better benefits and pay rates and fully consider increases when employees make a good case. I may have still left, but it would have slowed down my search for sure if my salary was adjusted when I requested.
I applied online. The process took 2 days. I interviewed at Pacifica Hotels (Kailua Kona, HI).
This was a Pre sceen via phone . I was put off by the inteview. This was for an executive position and the recruiter acted is if I was an unskilled candidate based on her demeanor over the phone.She was very condescending. She represents the company and it left a very negative impression with me. I am hesitant to ever apply with them again.
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