Pampered Chef Careers | Glassdoor

Pampered Chef Overview

Addison, IL
201 to 500 employees
Company - Public
Other Retail Stores
$100 to $500 million (USD) per year
Established in 1980, The Pampered Chef is a global marketing enterprise and a Berkshire Hathaway company since 2002. We develop a multi-purpose, high-quality kitchen product line that includes time-saving kitchen tools, cookware, cutlery, cookbooks, Stoneware, and pantry ... Read more

Mission: We use the power of cooking to bring people together as the cornerstone of realizing each person's full potential in the home and in life.

Company Updates

  • Proud to be a 2017 Built In Chicago Top 100 digital tech company!

    Meet Chicago's Top 100 tech companies: Employee count up 15 percent in 2017

    Chicago's 100 biggest digital tech companies alone employ nearly 48,000 people, up from 41,000 in 2016.

  • At Pampered Chef, we celebrate the power that mealtimes have to become something more; a way to transform relationships, to create traditions, and to build happier and richer lives. We’re enriching lives every day, one meal and one memory at a time. Join us! #EnrichingLives #HowIPamperedChef #PCTogether17

    Enriching Lives, One Meal & One Memory at a Time with Pampered Chef

    At Pampered Chef, we celebrate the power that mealtimes have to become something more; a way to transform relationships, to create traditions, and to build happier and richer lives. We're enriching lives every day, one meal and one memory at a time. Join us!

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Pampered Chef – Why Work For Us?

Doris Christopher founded Pampered Chef in 1980 with the belief that quick tips and powerful tools can fuel a faster, no-fuss cooking experience. But today, many of us don’t even have the time to sit down for an entire meal, let alone make one. That’s why at Pampered Chef we help you press pause on life and take in the most important moments with easy, everyday cooking built for today’s world.

We exist to help you enjoy the moments most important to you and yours by inspiring satisfying, stress-free meals fit for the way you live. We use the power of cooking to bring people together as the cornerstone of realizing each person’s full potential–in the home and in life.

Part of Berkshire Hathaway, Pampered Chef is the premier direct seller of high-quality kitchen tools. At cooking shows, our independent consultants help guests use our unique products to prepare simple and delicious recipes while sharing tips and techniques to make everyday cooking easier and faster.

About our CEO, Tracy Britt Cool

Tracy Britt Cool is Chief Executive Officer of Pampered Chef, the premiere direct seller of high-quality cooking tools. In this role, she leads Pampered Chef’s executive team and is responsible for long term strategy and overall direction of the business.

Cool joined Pampered Chef’s parent company, Berkshire Hathaway, in 2009 as the Financial Assistant to the Chairman. In this role, she conducted investment research, analyzed acquisition opportunities, and advised subsidiaries in a range of industries, among other varied roles.

Cool continues her involvement with other Berkshire Hathaway companies, serving as Chairman of Benjamin Moore, Larson-Juhl, and Oriental Trading Company. She is also a board member of the Kraft Heinz Company.

A graduate of Harvard University and Harvard Business School, Cool now serves on the business school’s alumni board. While an undergraduate at Harvard, she founded Smart Woman Securities, an organization that provides personal finance and investment education to undergraduate women that has expanded to 19 chapters at universities across the country.

We are hiring in Technology! 

Web Development

Web development is fun!  An open environment filled with collaboration between business, development and QA.  We have four web agile teams focusing on different business functions in eCommerce. We handle account management, sales tools, eCommerce and promotions sites. Our technology stack contains Java, Hybris, Oracle, Spring, Hibernate, JUnit, Selenium and more. We are a fun group in a business moving in the right direction with technology!

Mobile Team

The mobile team's goal is to provide our 42,000+ PC Consultants wth a seamless show experience from anywhere via the Pampered Chef mobile app for iOS and Android.  Mobile is responsible for the development and maintenance of PC's native mobile applications, as well as the Hybris web services which connect it to our eCommerce platform. Using cutting edge technology, it provides new and innovative solutions to surprise and delight our Consultants and Coworkers.  Our team is dedicated to quality and continuously monitors the application along three axes: usage, performance and reliability. 

Infrastructure Team

The Infrastructure team's mission is to support Pampered Chef's global business capabilities by providing core infrastructure, highly available & scalable platforms, solutions and IT services to enable end-to-end deployment and operation of PC's eCommerce and back-office enterprise applications.  Our growing and diverse team operates within a DevOps service delivery model. A taste of cool initiatives on our solutions roadmap are on-premise physical/virtual platform to Hybrid cloud migration (SaaS/PaaS/laaS) with technologies such as Azure, AWS. 

Quality Assurance

Organized, curious, attention to detail, problem solving, investigating, testing...these are the skillsets our QA team members possess. Our focus is risk mitigation with each release to production.  We analyze requirements and user stories to create test cases around business functionality.  We build automation test suites with QTP, Java/Selenium, Java/Appium.  We use performance test tools to handle load and stress testing.  We test web, desktop, mobile apps, reports, installations, configurations, database values, APIs and more. We value hardworking people with creative minds. 

Oracle Business Intelligence Enterprise Team (OBIEE)

Our vision is to unify multi-fragmented systems into an enterprise view facilitating critical business decisions based on forecast/current/historical information. OBIEE enables enterprise reporting, interactive dashboards, predictive analysis, proactive intelligence and alerts. With an optimized, scalable and robust design we aim to lower the maintenance cost and increase efficiency. The OBIEE Suite provides accuracy, security and integrity of information. 

Pampered Chef Reviews

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Pampered Chef CEO Tracy Britt Cool
Tracy Britt Cool
38 Ratings
  • "Independent Consultant"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at Pampered Chef part-time


    great discounts, flexible hours, good commission structure


    high monthly quota to remain active

    Advice to Management

    great support system in place for consultants

See All 206 Reviews

Pampered Chef Photos

Pampered Chef photo of: Did you know Pampered Chef is a Berkshire Hathaway company?
Pampered Chef photo of: Welcome to Pampered Chef!
Pampered Chef photo of: Tech Hackathon Winners!
Pampered Chef photo of: Tech Leaders Celebrate Movember!
Pampered Chef photo of: Heritage Hall
Pampered Chef photo of: Happy Spoon Cafe
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Pampered Chef Interviews



Getting an Interview

Getting an Interview





    Social Media Associate Manager Interview

    Anonymous Interview Candidate in Addison, IL
    No Offer
    Negative Experience
    Average Interview


    I applied online. The process took 5 weeks. I interviewed at Pampered Chef (Addison, IL) in November 2017.


    The whole process took a little over a month, starting with an application on November 5th and a final rejection on December 8th. There were two phone interviews and two onsite interviews involving 8 different people from a variety of teams. There was also a non-paid, written "skills test" asking you to detail and critique recent existing campaigns that were running. After completion, no mention of this "test" was brought up in any of the 10 interviews.

    At the end of the process the did not hire anyone and were starting over.

    Something to note: The role did not seem clearly defined and many team members had different opinions on what the role would entail and what departments it would touch. In general, the job description didn't seem to 100% match what they actually wanted of the position. It was less of a social media manager role and more of a B2B social and recruiting strategist position.

    Interview Questions

    • Describe a campaign you worked on from start to finish that was successful and detail why.   Answer Question
    • How would you specifically measure the success of a campaign?   Answer Question
    • What are you looking for in your next role?   Answer Question
    • Where do you see yourself in the next 5 years?   Answer Question
See All 32 Interviews

Pampered Chef Awards & Accolades

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