Working at Pampered Chef | Glassdoor

Pampered Chef Overview

Addison, IL
201 to 500 employees
1980
Company - Public
Retail
$100 to $500 million (USD) per year
Established in 1980, The Pampered Chef is a global marketing enterprise and a Berkshire Hathaway company since 2002. We develop a multi-purpose, high-quality kitchen product line that includes time-saving kitchen tools, cookware, cutlery, cookbooks, Stoneware, and pantry ... Read more

Mission: We use the power of cooking to bring people together as the cornerstone of realizing each person's full potential in the home and in life.

Pampered Chef – Why Work For Us?


Doris Christopher founded Pampered Chef in 1980 with the belief that quick tips and powerful tools can fuel a faster, no-fuss cooking experience. But today, many of us don’t even have the time to sit down for an entire meal, let alone make one. That’s why at Pampered Chef we help you press pause on life and take in the most important moments with easy, everyday cooking built for today’s world.

We exist to help you enjoy the moments most important to you and yours by inspiring satisfying, stress-free meals fit for the way you live. We use the power of cooking to bring people together as the cornerstone of realizing each person’s full potential–in the home and in life.

Part of Berkshire Hathaway, Pampered Chef is the premier direct seller of high-quality kitchen tools. At cooking shows, our independent consultants help guests use our unique products to prepare simple and delicious recipes while sharing tips and techniques to make everyday cooking easier and faster.

About our CEO, Tracy Britt Cool

Tracy Britt Cool is Chief Executive Officer of Pampered Chef, the premiere direct seller of high-quality cooking tools. In this role, she leads Pampered Chef’s executive team and is responsible for long term strategy and overall direction of the business.

Cool joined Pampered Chef’s parent company, Berkshire Hathaway, in 2009 as the Financial Assistant to the Chairman. In this role, she conducted investment research, analyzed acquisition opportunities, and advised subsidiaries in a range of industries, among other varied roles.

Cool continues her involvement with other Berkshire Hathaway companies, serving as Chairman of Benjamin Moore, Larson-Juhl, and Oriental Trading Company. She is also a board member of the Kraft Heinz Company.

A graduate of Harvard University and Harvard Business School, Cool now serves on the business school’s alumni board. While an undergraduate at Harvard, she founded Smart Woman Securities, an organization that provides personal finance and investment education to undergraduate women that has expanded to 19 chapters at universities across the country.


We are hiring in Technology! 

Web Development

Web development is fun!  An open environment filled with collaboration between business, development and QA.  We have four web agile teams focusing on different business functions in eCommerce. We handle account management, sales tools, eCommerce and promotions sites. Our technology stack contains Java, Hybris, Oracle, Spring, Hibernate, JUnit, Selenium and more. We are a fun group in a business moving in the right direction with technology!

Mobile Team

The mobile team's goal is to provide our 42,000+ PC Consultants wth a seamless show experience from anywhere via the Pampered Chef mobile app for iOS and Android.  Mobile is responsible for the development and maintenance of PC's native mobile applications, as well as the Hybris web services which connect it to our eCommerce platform. Using cutting edge technology, it provides new and innovative solutions to surprise and delight our Consultants and Coworkers.  Our team is dedicated to quality and continuously monitors the application along three axes: usage, performance and reliability. 

Infrastructure Team

The Infrastructure team's mission is to support Pampered Chef's global business capabilities by providing core infrastructure, highly available & scalable platforms, solutions and IT services to enable end-to-end deployment and operation of PC's eCommerce and back-office enterprise applications.  Our growing and diverse team operates within a DevOps service delivery model. A taste of cool initiatives on our solutions roadmap are on-premise physical/virtual platform to Hybrid cloud migration (SaaS/PaaS/laaS) with technologies such as Azure, AWS. 

Quality Assurance

Organized, curious, attention to detail, problem solving, investigating, testing...these are the skillsets our QA team members possess. Our focus is risk mitigation with each release to production.  We analyze requirements and user stories to create test cases around business functionality.  We build automation test suites with QTP, Java/Selenium, Java/Appium.  We use performance test tools to handle load and stress testing.  We test web, desktop, mobile apps, reports, installations, configurations, database values, APIs and more. We value hardworking people with creative minds. 


Oracle Business Intelligence Enterprise Team (OBIEE)

Our vision is to unify multi-fragmented systems into an enterprise view facilitating critical business decisions based on forecast/current/historical information. OBIEE enables enterprise reporting, interactive dashboards, predictive analysis, proactive intelligence and alerts. With an optimized, scalable and robust design we aim to lower the maintenance cost and increase efficiency. The OBIEE Suite provides accuracy, security and integrity of information. 

Pampered Chef Reviews

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Pampered Chef CEO Tracy Britt Cool
Tracy Britt Cool
28 Ratings
  • Helpful (2)

    "Changing for the better"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Addison, IL
    Current Employee - Marketing in Addison, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pampered Chef full-time (More than 3 years)

    Pros

    Smart, authentic, passionate CEO; supportive manager who pushes our team to always improve; coworkers who I genuinely like and care about; work that's challenging; ability to affect change; opportunity and responsibility to directly contribute to key company goals; Berkshire Hathaway-owned; opportunities to take on projects outside of normal job scope; company and individuals departments often have events that allow coworkers to spend time together outside of work hours--whether at a volunteer event, happy hour event or other fun team bonding event; encouragement to attend conferences and participate in other development opportunities (paid for by company); consistent in-office development opportunities; ongoing anonymous surveying of coworkers to determine where and how the coworker experience can be improved--and subsequent action plans from officers to address areas for opportunity; most department heads open to flex hours for coworkers; discounted--and sometimes free--products (hey, it's a nice perk!); company has truly come a long way in a short time.

    Cons

    Consider improving the maternity leave to be a bit more competitive. Still some work to do to ensure company values are adhered to company-wide.

    Advice to Management

    I think the decisions that have been made over the last few years have been spot-on, even if they weren't "popular" with everyone in the company. Continue to find ways to reward and challenge high performers, and continue to offer career development programs. Ensure coworkers are accountable for upholding the company values.

See All 187 Reviews

Pampered Chef Interviews

Experience

Experience
44%
24%
32%

Getting an Interview

Getting an Interview
53%
19%
11%
7
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  1. Helpful (3)  

    Video Production Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at Pampered Chef.

    Interview

    Did 2 phone interviews and then one in-person interview that spanned several hours where I met with several people individually. I was disappointed that after I came in person and made all this effort, I actually had to bother them almost 2 weeks later to find out I didn't get the position. I find that super disrespectful of my time.

    Interview Questions

    • Had to describe my journey to each person individually and why I wanted to come to PC. I was also asked about trends in advertising and my thoughts on current projects.   Answer Question
See All 28 Interviews

Pampered Chef Awards & Accolades

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