Panda Express Career Overview | Glassdoor

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Panda Express Overview

Rosemead, CA
10000+ employees
Company - Private
Casual Restaurants
$2 to $5 billion (USD) per year
Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. As America’s favorite Chinese restaurant Panda Express has over 2,000 locations globally and continues to grow over ... Read more

Mission: Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.

Company Updates

  • On average we open a new store every 3 days, which means every 3 days you have an opportunity to grow with the largest family-owned American Chinese Restaurant concept in America.

    Panda Careers | Panda Express, Panda Inn, and Hibachi-San

    Discover challenging and highly rewarding career opportunities at Panda Restaurant Group.

  • We are happy to collaborate with the Brooklyn-based artist Jing Wei to bring the traditions of Chinese New Year to life.

    Chinese New Year is all about togetherness, hope and celebration. This year, Panda Express collaborated with Brooklyn-based illustrator Jing Wei who shared her experiences as a American-Chinese artist and brought to life the traditions and stories of the holiday through limited edition artwork.

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Panda Express Video

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Panda Express – Why Work For Us?

About Our Company

Panda Restaurant Group, parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to creating happiness. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. 

About Panda Express

Founded in 1983, Panda Express remains American’s trusted leader and ambassador of Chinese food and culture. With more than 2,000 stores in the US and 8 countries, Panda Express is America’s largest family-owned Chinese restaurant with over 30,000 associates and over $2 billion in sales.

Andrew and Peggy CherngAbout Our Culture

Founders Andrew and Peggy Cherng embody the American Dream and are deeply committed to developing associates personally and professionally to make their own American Dream a reality.

In addition to providing opportunities for self-development and professional growth, Panda Restaurant Group fosters a genuine family environment with community-building activities including Dragon Boat Races, Panda Cares charitable events, athletic competitions and fun runs.

Royce Chow - A day in the life of a Regional Director of Operations

Vipul Shah - A day in the life an Area Coach of Operations

Maya Kwong - A day in the life of a Training Leader

Erika Koslen - A day in the life of an Assistant Manager


Our Mission

To deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.

Our Values

The foundation upon which Panda Restaurant Group operates


We identify opportunities for growth and lead others to create the future we envision


We treat each other with respect and seek “win-win” relationships with guests, business partners and our communities


For Panda to grow, we must each learn and grow. We are humble and open to new ideas as our world is constantly changing
Great Operations
Great operations are a competitive advantage, both in our restaurants and support center

We give our time and resources to support each other and our communities


Panda Way

An extension of our values focused on personal and interpersonal development:

• Healthy Lifestyle
• Continuous Learning
• Developing Others
• Acknowledging Others


Panda Restaurant Group understands that the future of our restaurants can only be as bright as the planet on which they reside, so we’re reducing our carbon footprint and use of natural resources through a number of efforts including commercially compostable packaging, oil recycling and energy-efficient buildings whenever and wherever possible.

Established in 1999, Panda Cares is the philanthropic arm of Panda Restaurant Group. We are committed to serving the communities in which we operate by providing food, funding and volunteer services to underserved children and disaster relief efforts.

Our Mission

Panda Cares brings hope to children in need. Our purpose is to foster the spirit of giving at Panda Restaurant Group by promoting the health and educational needs of underserved children.

Our Impact

Since the inception, Panda Cares has raised $61 Million to support children in our communities and fund worldwide disaster relief.

Panda Express Reviews

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Panda Express Co-CEOs Andrew and Peggy Cherng
Andrew and Peggy Cherng
505 Ratings
  • Featured Review

    "Decent Part Time Job"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Panda Express part-time


    -At least in my store co-workers were very nice, as well as Manager
    -For the most part weekends were the busiest, you had that work rush while weekdays were chill days
    -Manager was understanding and was very helpful in developing you as an employee


    -If your in High school you have to take the afternoon shifts and if your new for the most part you'll get the afternoon shifts on the weekends as well
    -You rarely get morning shifts unless you specify with your manager

    Advice to Management

    Panda Express takes claims from customers very seriously. There was a time where a customer called corporate complaining that one of our employees (name was mentioned as well) was rude to them. But that employee did not even work at our location. What I understood is that our store could've gotten fine and our manager got the blame for it.

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Panda Express Photos

Panda Express photo of: Andrew, Peggy and Associates
Panda Express photo of: Dragon Boat 2017
Panda Express photo of: Arts created by our associates
Panda Express photo of: Big Brothers Big Sisters Event
Panda Express photo of: Panda Cares Event - Big Brother/Sister
Panda Express photo of: Panda Cares Event 2016
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Panda Express Interviews



Getting an Interview

Getting an Interview




  1. Helpful (11)  

    General Manager Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Panda Express (Chicago, IL).


    There would be several HR representative who are going to have phone interview with the candidates. In the mean time, the candidates would have an opportunity to have an in-person interview with the regional manager.

    Interview Questions

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Panda Express Awards & Accolades

  • Restaurant Neighbor Award, The National Restaurant Association Educational Foundation (NRAEF), 2014
  • America's Best Employers, Forbes, 2015
  • Top 10 Best Places to Work in Los Angeles, Los Angeles Business Journal, 2007
  • Best New Menu Item, MenuMasters Award, 2011
  • Corporate Citizen of the Year Award, Public Relations Society of America, 2012
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