Working at Panda Express | Glassdoor

Panda Express Overview

Rosemead, CA
10000+ employees
Company - Private
Casual Restaurants
$2 to $5 billion (USD) per year
Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. As America’s favorite Chinese restaurant Panda Express has over 2,000 locations globally and continues to grow over ... Read more

Mission: Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.

Company Updates

  • Happy Chinese New Year! This is the year of Pig, which represents luck, good fortune, and wealth.

  • THANK YOU for our guests and associates generous donations to support Children's Miracle Network Hospitals. #PandaCares #Donations #GivingCulture

    Panda Cares About Millions of Kids! - Children's Miracle Network Hospitals

    By hking It's with huge gratitude that we thank Panda Express customers and associates for their generous donations totaling $21.4 million and benefitting 131 Children's Miracle Network Hospitals in 2018! The 2018 donation from Panda Express makes the company the fastest growing Children's Miracle Network Hospitals partner - both in percentage of increase and dollar increase in giving year over year.

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Panda Express Video

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Panda Express – Why Work For Us?

About Our Company

Panda Restaurant Group, parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to creating happiness. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. 

About Panda Express

Founded in 1983, Panda Express remains American’s trusted leader and ambassador of Chinese food and culture. With more than 2,000 stores in the US and 8 countries, Panda Express is America’s largest family-owned Chinese restaurant with over 30,000 associates and over $2 billion in sales.

Andrew and Peggy CherngAbout Our Culture

Founders Andrew and Peggy Cherng embody the American Dream and are deeply committed to developing associates personally and professionally to make their own American Dream a reality.

In addition to providing opportunities for self-development and professional growth, Panda Restaurant Group fosters a genuine family environment with community-building activities including Dragon Boat Races, Panda Cares charitable events, athletic competitions and fun runs.

Royce Chow - A day in the life of a Regional Director of Operations

Vipul Shah - A day in the life an Area Coach of Operations

Maya Kwong - A day in the life of a Training Leader

Erika Koslen - A day in the life of an Assistant Manager


Our Mission

To deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.

Our Values

The foundation upon which Panda Restaurant Group operates


We identify opportunities for growth and lead others to create the future we envision


We treat each other with respect and seek “win-win” relationships with guests, business partners and our communities


For Panda to grow, we must each learn and grow. We are humble and open to new ideas as our world is constantly changing
Great Operations
Great operations are a competitive advantage, both in our restaurants and support center

We give our time and resources to support each other and our communities


Panda Way

An extension of our values focused on personal and interpersonal development:

• Healthy Lifestyle
• Continuous Learning
• Developing Others
• Acknowledging Others


Panda Restaurant Group understands that the future of our restaurants can only be as bright as the planet on which they reside, so we’re reducing our carbon footprint and use of natural resources through a number of efforts including commercially compostable packaging, oil recycling and energy-efficient buildings whenever and wherever possible.

Established in 1999, Panda Cares is the philanthropic arm of Panda Restaurant Group. We are committed to serving the communities in which we operate by providing food, funding and volunteer services to underserved children and disaster relief efforts.

Our Mission

Panda Cares brings hope to children in need. Our purpose is to foster the spirit of giving at Panda Restaurant Group by promoting the health and educational needs of underserved children.

Our Impact

Since the inception, Panda Cares has raised $61 Million to support children in our communities and fund worldwide disaster relief.

Panda Express Reviews

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Panda Express Co-CEOs Andrew and Peggy Cherng
Andrew and Peggy Cherng
670 Ratings
  • Featured Review

    Helpful (8)

    "High pace, rewarding job, excellent benefits, and caring leaders!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Prairie Village, Johnson, KS
    Current Employee - General Manager in Prairie Village, Johnson, KS
    Positive Outlook
    Approves of CEO

    I have been working at Panda Express full-time (Less than a year)


    -Pay is outstanding
    -Personal development
    -caring leaders
    -motivated peers
    -personally fulfilling


    -Hours can be long but that is to be expected with any management job.

    Advice to Management

    I joined panda in May as a general manager in training and thought it was like every other job. I was wrong. Panda has been an amazing opportunity in advancing myself has been an outstanding experience where the caring of the leaders from top down show the strength in this company. The job is high paced and rewarding with ups and downs but it is a career in which I look foreword to going to work everyday. lf in my career and my personal development/outlook on life. Panda doesn’t look at its associates as a tool but an investment and look to see each associa grow and thrive. Panda treats each associate with respect alongside my leaders knowing each and every person in each store by name! I am blessed to work for such an amazing company and am excited to see what my future with Panda holds!

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Panda Express Photos

Panda Express photo of: Andrew, Peggy and Associates
Panda Express photo of: At Panda, we are practicing healthy lifestyle at our on-site fitness facility.
Panda Express photo of: One of our Great Operation Class of August 2018 - Congrats to all our managers who completed the course
Panda Express photo of: Stevie Award
Panda Express photo of: Manager Sharleen
Panda Express photo of: Team Panda
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Panda Express Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Counter Help Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1+ week. I interviewed at Panda Express (New York, NY) in September 2018.


    I received an email about a couple days after applying, asking if I would be available for an interview the following week, I said yes and they gave me a time. The interview was held at another location since they are in the process of opening Panda Express in my city. The interview was easier than I anticipated and fairly quick. They were really nice and friendly. They told me they would let me know in two days if I got the job. Later the same day of the interview, they sent an email asking for information to conduct a criminal background check, and then two days later they called asking when I could visit the closest Panda to sign paperwork and discuss some things. When I went, I signed all the paperwork, we decided when I would return for training, they gave me the uniform aside from pants and shoes, and that's it so far. Overall really great! (:

    Interview Questions

    • Tell me about yourself   1 Answer
    • Why do you want to work for Panda Express?   Answer Question
    • What is your availability?   Answer Question
    • Would you be willing to travel for training? (In my case where Panda Express is new to town and still in the process of opening)   Answer Question
See All 697 Interviews

Panda Express Awards & Accolades

  • GOLD for HR Department of the Year, Pillar World Awards, 2018
  • Best Employers for Diversity, Forbes Magazine, 2018
  • Top 100 Places to Work in Dallas-Fort Worth, Dallas News, 2017
  • Black Pearl Award, The International Association for Food Protection (IAFP), 2017
  • America's Best Employers, Forbes, 2015
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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