Working at Panda Express | Glassdoor

Panda Express Overview

Rosemead, CA
10000+ employees
Company - Private
Casual Restaurants
$2 to $5 billion (USD) per year
Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. As America’s favorite Chinese restaurant Panda Express has over 2,000 locations globally and continues to grow over ... Read more

Mission: Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.

Company Updates

  • Forbes recently featured our co-chair and co-CEO, Peggy Cherng as she touches upon one of Panda's deeply held values - Giving. Outside of Panda Cares, Panda Express' philanthropic arm, our founders, Andrew and Peggy Cherng, personally donated $30 million to Caltech’s medical engineering department to support Panda's greater mission to inspire better lives in our communities.

    From Fast Food To Philanthropy: Panda Express Cofounder On Donations To Caltech, Underserved Kids

    As the co-chair and co-CEO of Panda Restaurant Group, Peggy Cherng helms one of the most iconic Chinese-American businesses in the U.S. Her popular Panda Express chain, which serves over 90 million pounds of orange chicken a year, has some 2,000 locations in 50 states, with far flung outposts spanning from Saudi Arabia to Guatemala.

  • From humble beginnings, Andrew and Peggy Cherng built a �� family of 37,000. Learn more about their journey:

    Trailblazers | Panda Express | Asian Pacific American Heritage Month

    Panda Express celebrates the trailblazing lives of Michael Chang, Connie Chung, and Andrew and Peggy Cherng. Through humility, perseverance, and gratitude, these pioneers not only achieved tremendous success, but also paved the way for generations to come.

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Panda Express Video

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Panda Express – Why Work For Us?

About Our Company

Panda Restaurant Group, parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to creating happiness. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. 

About Panda Express

Founded in 1983, Panda Express remains American’s trusted leader and ambassador of Chinese food and culture. With more than 2,000 stores in the US and 8 countries, Panda Express is America’s largest family-owned Chinese restaurant with over 30,000 associates and over $2 billion in sales.

Andrew and Peggy CherngAbout Our Culture

Founders Andrew and Peggy Cherng embody the American Dream and are deeply committed to developing associates personally and professionally to make their own American Dream a reality.

In addition to providing opportunities for self-development and professional growth, Panda Restaurant Group fosters a genuine family environment with community-building activities including Dragon Boat Races, Panda Cares charitable events, athletic competitions and fun runs.

Royce Chow - A day in the life of a Regional Director of Operations

Vipul Shah - A day in the life an Area Coach of Operations

Maya Kwong - A day in the life of a Training Leader

Erika Koslen - A day in the life of an Assistant Manager


Our Mission

To deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.

Our Values

The foundation upon which Panda Restaurant Group operates


We identify opportunities for growth and lead others to create the future we envision


We treat each other with respect and seek “win-win” relationships with guests, business partners and our communities


For Panda to grow, we must each learn and grow. We are humble and open to new ideas as our world is constantly changing
Great Operations
Great operations are a competitive advantage, both in our restaurants and support center

We give our time and resources to support each other and our communities


Panda Way

An extension of our values focused on personal and interpersonal development:

• Healthy Lifestyle
• Continuous Learning
• Developing Others
• Acknowledging Others


Panda Restaurant Group understands that the future of our restaurants can only be as bright as the planet on which they reside, so we’re reducing our carbon footprint and use of natural resources through a number of efforts including commercially compostable packaging, oil recycling and energy-efficient buildings whenever and wherever possible.

Established in 1999, Panda Cares is the philanthropic arm of Panda Restaurant Group. We are committed to serving the communities in which we operate by providing food, funding and volunteer services to underserved children and disaster relief efforts.

Our Mission

Panda Cares brings hope to children in need. Our purpose is to foster the spirit of giving at Panda Restaurant Group by promoting the health and educational needs of underserved children.

Our Impact

Since the inception, Panda Cares has raised $61 Million to support children in our communities and fund worldwide disaster relief.

Panda Express Reviews

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Panda Express Co-CEOs Andrew and Peggy Cherng
Andrew and Peggy Cherng
564 Ratings
  • Featured Review

    Helpful (13)

    "General Manager"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Positive Outlook
    Approves of CEO

    I have been working at Panda Express full-time (More than a year)


    Panda Express has truly changed my life. I’ve never been with a company that cares for its people as much as Panda does. This company constantly pushes us to reach our highest potential and to become never satisfied. Pandas love deepens within its people as its goal is to have all Managers become homeowners. They selflessly give us tools and resources to achieve this monumental goal. Best Company thus far!


    Make sure to have Work Life Balance!

See All 1,583 Reviews

Panda Express Photos

Panda Express photo of: Andrew, Peggy and Associates
Panda Express photo of: Founder Andrew and Peggy
Panda Express photo of: Dragon Boat 2017
Panda Express photo of: Arts created by our associates
Panda Express photo of: Big Brothers Big Sisters Event
Panda Express photo of: Panda Cares Event - Big Brother/Sister
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Panda Express Interviews



Getting an Interview

Getting an Interview





    Front of the House Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Neutral Experience
    Easy Interview


    The hiring process was fairly easy. Asked about what you knew about the company. The manager was outgoing and knew I was nervous so he made conversation. Did well and they called back but I was offered a position elsewhere.

    Interview Questions

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Panda Express Awards & Accolades

  • Restaurant Neighbor Award, The National Restaurant Association Educational Foundation (NRAEF), 2014
  • America's Best Employers, Forbes, 2015
  • Top 100 Places to Work in Dallas-Fort Worth, Dallas News, 2017
  • Black Pearl Award, The International Association for Food Protection (IAFP), 2017
  • Best Corporate University, LEAD, 2018
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