Working at Panda Express | Glassdoor

Panda Express Overview

Rosemead, CA
10000+ employees
1983
Company - Private
Casual Restaurants
$2 to $5 billion (USD) per year
Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. As America’s favorite Chinese restaurant Panda Express has over 2,000 locations globally and continues to grow over ... Read more

Mission: Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.

Company Updates

  • As a family-owned and operated restaurant company, Panda Express's co-founders and co- CEOs, Andrew and Peggy Cherng, attribute Panda's success to the deeply rooted core value of people-first.

    Learn more about Panda's culture in The New York Times piece, For Panda Express Owners, It’s About Family. http://glassdoor.com/slink.htm?key=vQVuh

    For Panda Express Owners, It's About Family

    Although the road to success has not always been a smooth one - there have been some legal disputes with employees - the Cherng's overall approach seems to have worked. Since 2005, the chain has more than doubled in size, with roughly 150 stores opening each year, Mr. Cherng said.

  • Panda Express' Original Orange Chicken ranks #52 in "The 101 Dishes That Changed America" on Thrillist. Chef Andy first created the dish in 1987, it was imagined as a regional dish for Hawaii and now a guest favorite at Panda Express selling 80 million pounds every year. http://glassdoor.com/slink.htm?key=vQwbm

    The 101 Dishes That Changed America

    ost restaurant dishes are bound to be forgotten. Delicious, sure, but still consumed in a fleeting moment of hunger and then lost in the parade of unremarkable meals to follow. Sometimes a meal is memorable enough that you crave it long after the plates are cleared.

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Panda Express Video

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Panda Express – Why Work For Us?


About Our Company

Panda Restaurant Group, parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to creating happiness. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. 

About Panda Express

Founded in 1983, Panda Express remains American’s trusted leader and ambassador of Chinese food and culture. With more than 2,000 stores in the US and 8 countries, Panda Express is America’s largest family-owned Chinese restaurant with over 30,000 associates and over $2 billion in sales.

Andrew and Peggy CherngAbout Our Culture

Founders Andrew and Peggy Cherng embody the American Dream and are deeply committed to developing associates personally and professionally to make their own American Dream a reality.

In addition to providing opportunities for self-development and professional growth, Panda Restaurant Group fosters a genuine family environment with community-building activities including Dragon Boat Races, Panda Cares charitable events, athletic competitions and fun runs.

Royce Chow - A day in the life of a Regional Director of Operations

Vipul Shah - A day in the life an Area Coach of Operations

Maya Kwong - A day in the life of a Training Leader

Erika Koslen - A day in the life of an Assistant Manager

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Our Mission

To deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.





Our Values

The foundation upon which Panda Restaurant Group operates


Proactive

We identify opportunities for growth and lead others to create the future we envision


Respect/Win-Win

We treat each other with respect and seek “win-win” relationships with guests, business partners and our communities

 
 

 
Growth
 
For Panda to grow, we must each learn and grow. We are humble and open to new ideas as our world is constantly changing
 
 
Great Operations
 
Great operations are a competitive advantage, both in our restaurants and support center

     
 
Giving
 
We give our time and resources to support each other and our communities
 


 

Panda Way

An extension of our values focused on personal and interpersonal development:

• Healthy Lifestyle
• Continuous Learning
• Developing Others
• Acknowledging Others



Sustainability

Panda Restaurant Group understands that the future of our restaurants can only be as bright as the planet on which they reside, so we’re reducing our carbon footprint and use of natural resources through a number of efforts including commercially compostable packaging, oil recycling and energy-efficient buildings whenever and wherever possible.

Established in 1999, Panda Cares is the philanthropic arm of Panda Restaurant Group. We are committed to serving the communities in which we operate by providing food, funding and volunteer services to underserved children and disaster relief efforts.

Our Mission

Panda Cares brings hope to children in need. Our purpose is to foster the spirit of giving at Panda Restaurant Group by promoting the health and educational needs of underserved children.

Our Impact

Since the inception, Panda Cares has raised $61 Million to support children in our communities and fund worldwide disaster relief.


Panda Express Reviews

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Panda Express Co-CEOs Andrew and Peggy Cherng
Andrew and Peggy Cherng
534 Ratings
  • Featured Review

    Helpful (2)

    "General Manager"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Panda Express full-time (More than a year)

    Pros

    Panda Express has truly changed my life. I’ve never been with a company that cares for its people as much as Panda does. This company constantly pushes us to reach our highest potential and to become never satisfied. Pandas love deepens within its people as its goal is to have all Managers become homeowners. They selflessly give us tools and resources to achieve this monumental goal. Best Company thus far!

    Cons

    Make sure to have Work Life Balance!

See All 1,522 Reviews

Panda Express Photos

Panda Express photo of: Andrew, Peggy and Associates
Panda Express photo of: Dragon Boat 2017
Panda Express photo of: Arts created by our associates
Panda Express photo of: Big Brothers Big Sisters Event
Panda Express photo of: Panda Cares Event - Big Brother/Sister
Panda Express photo of: Panda Cares Event 2016
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Panda Express Interviews

Experience

Experience
53%
26%
21%

Getting an Interview

Getting an Interview
68%
14%
6%
5
4
3
0

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Ops Innovation & Engineering Summer Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Panda Express.

    Interview

    It was a video interview. The emailed me with a link and a log in key to sign in with. They show you questions and you record your answers after a given amount of time.

    Interview Questions

See All 620 Interviews

Panda Express Awards & Accolades

  • Restaurant Neighbor Award, The National Restaurant Association Educational Foundation (NRAEF), 2014
  • America's Best Employers, Forbes, 2015
  • Top 100 Places to Work in Dallas-Fort Worth, Dallas News, 2017
  • Black Pearl Award, The International Association for Food Protection (IAFP), 2017
  • Top 10 Best Places to Work in Los Angeles, Los Angeles Business Journal, 2007
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