Working at Paper Source | Glassdoor

Paper Source Overview

Chicago, IL
1001 to 5000 employees
1983
Company - Private
Retail
Unknown / Non-Applicable
The first Paper Source store was opened by Sue Lindstrom in Chicago in 1983 to showcase beautiful handcrafted papers from around the world. Throughout the years, we have grown our product offerings and expanded our presence within communities with the introduction of new stores ... Read more

Mission: We want to join in as you to celebrate all of life's moments (the big and the small). Paper Source has that quirky card, chic personalized stationery, elegant invitations, or a beautifully wrapped gift that you are looking for.

We believe ... Read more

Company Updates

  • Congratulations to Vanessa (SM Westwood, CA) as the Southwest Region Values Award winner for Passion for the Brand. Vanessa encompasses the Paper Source values she is a historian, an enthusiast for the future and ever excited to learn. Nice job!

  • Congratulations Kim (SM San Francisco), our Northwest Region Values Award winner for Collaborative Leadership. There is no more generous partner than Kim in that she anticipates the needs of her team, customers, peers, and partners. Way to Go!

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Paper Source Video

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Paper Source – Why Work For Us?



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Paper Source is a premier paperie and gift retailer offering each customer an intimate, boutique-feel when they enter our stores.

More than half of our products feature original Paper Source designs from our Chicago-based team — offering a unique aesthetic and exclusive color palette.

We present a curated selection of:

  • personalized stationery
  • wedding invitations
  • custom announcements
  • calendars and planners
  • distinctive gifts
  • gift wrap
  • fine papers
  • greeting cards
  • party supplies
  • paper craft kits
  • stamps
  • crafting supplies

Paper Source products include personalized stationery, wedding invitations, distinctive gifts, gift wrap, paper craft supplies, greeting cards, calendars, planners, and custom printing.

 

Our Goal Is To Inspire You To "Do Something Creative Every Day"

We want to join in as you to celebrate all of life's moments (the big and the small). Paper Source has that quirky card, chic personalized stationery, elegant invitations, or a beautifully wrapped gift that you are looking for.

We believe every item we carry represents a unique opportunity for you to express yourself creatively in everyday life. At Paper Source, we are committed to innovation and we want to be your choice when you want to get creative with the special events in your life.

We Have A Rich History And Innovative Leaders

The first Paper Source store was opened by Sue Lindstrom in Chicago in 1983 to showcase beautiful handcrafted papers from around the world. Throughout the years, we have grown our product offerings and expanded our presence within communities with the introduction of new stores, through our website and a wholesale division, Waste Not Paper.

Sally Pofcher held the role of CEO of Paper Source from 2007 to 2015 and during her tenure she helped nurture more original designs and increased the type of products we offer. Her strong commitment to inspiring customers encouraged the development of more crafting, workshops and demonstrations.

In 2015 Winnie Park took over the role of CEO. Park’s background boasts the title of Senior Vice President of Marketing for the Hong Kong-based luxury shopping leader DFS and Senior Director of Women’s Merchandising for Levi Strauss and Company. Park’s experiences managing influential brands, along with her love of all things creative will help propel Paper Source even further into the future.

The first Paper Source store was opened by Sue Lindstrom in 1983.

Our Reach Is Nationwide

Paper Source’s first store opened more than 30 years ago in a vintage building under the elevated tracks in Chicago, and since then we have expanded our warehouse three times. By the end of 2016, Paper Source will have more than 110 stores. We are proud to offer events, classes and workshops in our stores that provide customers with the opportunity to interact with our collection in new and creative ways.

Workshops

We are proud to offer several monthly workshops in our stores across the country that feature demonstrations in everything from custom rubber stamp cutting to creating handmade holiday cards. Hands-on crafting sessions allow customers to experiment with techniques including (but not limited to) heat embossing, digital cutting and letterpress, all under the direction of a trained associate. Our stores also offer private workshop sessions for small groups — the perfect way to learn new ways to work with our collection of fine paper and stationery.

Customizable & DIY Wedding Stationery

Paper Source is a destination for wedding stationery and décor. We offer an array of customizable invitations as well as templates for doing it yourself. Our invitations feature current trends including letterpress, thermography and foil accents. Our Colorscope and full color palette provide a range of options for your special day.

Couples can view our helpful wedding planning checklist for a timeline and list of all your stationery needs — from save the dates and invitations to favors and thank you notes. Our swatchbook is another essential resource for couples, including paper swatches of all of our colors. This is the perfect tool to bring when you are picking flowers, dresses and more to maintain a consistent color palette.

Crafting Tutorials

Our series of YouTube videos also teaches a variety of different demonstrations of crafting techniques to teach helpful tricks from our associates.

Visit the Paper Source blog for stories from real brides about adding personal touches to their wedding with DIY projects and other special touches.

Paper Source Stores offer a wide selection of crafting and event supplies as well as instructions on how to use them.






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At Paper Source, we live and breathe paper. We create it, craft it, color it, cut it, shape it, and print it. We cherish it and adore it. We admire paper for its innate qualities as it was first made by artisans—with a deep respect for the materials used, the skill of the artist, and its role as a material for expression.

We appreciate that paper is essentially a simple formula, despite all its beautiful subtleties and complexities. Fiber + Water + Energy = Paper. It's a science and it's an art.

Today, with increasing concern about preserving the earth's fragile eco-system, this simple formula has become a more delicate equation. Paper can be labeled as something "bad" if stereotyped as the outcome of inefficient use of energy, or irresponsible forestry and industrial practices. As a purveyor of paper products, it's our responsibility to assess how and where we factor in.

Our credo—to inspire you to "Do Something Creative Every Day"—is rooted in our profound love for paper. We recognize that when it comes to our product, eco-friendly can sometimes equal compromised archival quality or a less-pleasing aesthetic. Our commitment to you, our customer, is to balance the equation by giving you choices, allowing you to enjoy paper as a wonderful vehicle for creativity without compromising your desire for stewardship of the earth.

Green Choices For You

We've long since partnered with mills that adhere to strict environmental and socioeconomic standards, many of which fuel their processes via wind or hydro power.

We're proud that after a lengthy transition, our exclusive Paper Source collection of solid color papers, cards and envelopes is now made from at least 30% post-consumer waste. (Please note: Our Shimmer, Star Dream, Superfine Whites, and Pure White papers do not contain recycled content at this time, as the material can compromise the beautiful aesthetic and coloring of these papers. They are, however, processed chlorine-free. Stardream papers are also now FSC certified.)

Many colors in the Paper Source line of envelopes and cards are processed chlorine-free (PCF).

We’ve introduced Eco-White and Kraft Paper Bag as the base papers for the Paper Source-designed patterns found in our flat papers and gift wrap, which are both 100% recycled with 30% PCW. (You can find Eco-White and Paper Bag in our card and envelope collection too.)

We're reusing leather, too—with our line of recycled leather datebooks and journals.

Green Choices From Us

Our catalogs and shopping bags have been converted to recycled paper and meet all requirements of the various states that our stores service. We also have eliminated the use of plastic gift wrap shopping bags in our stores, offering our customers paper bags as needed.

Our printers operate with reduced volatile organic compound (VOC) emissions and recycle their ink waste.

We have kept our headquarters in a location in Chicago that has easy access to all forms of public transportation. We are also located in a part of the city that is ideal for bike travel, with newly updated bike routes that branch with neighborhoods both near and far. Several of our employees bike to work during the warm summer months!

Paper Source has instituted a successful recycling program in our office, and we're working continuously to find creative ways to reuse leftover paper.

We've transitioned to high-efficiency light bulbs in our stores.

Like many of you, we are on a journey to be better citizens of our planet, while sustaining the joy and creativity embodied by the Paper Source experience. Most importantly, know that our efforts are sincere. Our entire offering is not a model of eco-perfection. But we hope that our efforts help you to bring more "green" to your own creative spark... every day!

Our Product

Our mission is to inspire you to “Do Something Creative Every Day”- to spark ideas and provide products to celebrate life moments with beauty, humor, originality and personal expression.

Browse our website here


Shop the Latest Catalog

We've Made it Easy to Shop our Pages

Click here to shop our most recent catalog


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As we continue to grow as a company, it has become more and more important to define our core values from which we develop our culture, our brand, and our business strategies. These are the five core values that we at Paper Source live by:


  • Creativity: At Paper Source, creativity lives in the heart of every employee- where resourcefulness is turning ideas into reality

Innovative, Curious, Embracing Change


  • Collaborative leadership: We believe in communicating up, down, and across the organization to facilitate interpersonal connections and partnerships

Trusting, Honest, Acting with Integrity


  • Entrepreneurial spiritWe empower our teams to approach their day with Entrepreneurial Spirit- taking pride and ownership of their results

Accountable, Agile, Resourceful


  • Customer-centricity: We strive to delight both our internal and external customers

Attentive, Respectful, Caring


  • Passion for the Brand: Our passion for our Brand is contagious- we are proud of our history, stores, product and employees

Enthusiastic, Sincere, Knowledgeable



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"Paper Source energizes my creativity. 
It is the most joyful place I have ever worked" 

South Coast Plaza-Costa Mesa, CA


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"I love the pursuit of brining creativity into the world around us and working in an envioronment that is vibrant and inspiring. Even more rewardin has been the opportunity to share ideas, see them become a reality and grow my career here"

Rebeca Burick, National Workshops Manager


“Not a day goes by when I am not inspired by my co-workers.  The passion to build this brand, the desire to improve and the overwhelming creative spirit make Paper Source a truly remarkable place to work.”

Stephanie Garoza- Store Operations Manager



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 Paper Source is growing

Paper Source has experienced incremental growth each year and is experiencing an exciting growth with the addition of new stores in 2017. New stores are opening in both new and existing markets. Our talented new store teams have a mix of internal and external hires, as we are focused on internal development and career pathing opportunities within our growing company.

 Click here to see all of our store locations

Are you ready to join our team?



Paper Source Reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Winnie Park
48 Ratings
  • Featured Review

    Helpful (4)

    "Excellent Work Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in San Francisco, CA
    Current Employee - Store Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paper Source full-time (Less than a year)

    Pros

    Great training - company sets you up to succeed
    Excellent feedback and communication
    Growing company but still has that small family feel
    This is the first company I have worked for, where everyone is kind and friendly

    Cons

    There isn't anything I can think of at this time. If there are any concerns, it's just a phone call away.

    Advice to Management

    Keep doing what you are doing!

See All 219 Reviews

Paper Source Photos

Paper Source photo of: Create Award WINNER
Paper Source photo of: Designers at work
Paper Source photo of: Having fun in stores with our new product
Paper Source photo of: 2015 Store Manager Holiday Conference; showing their creative side for our Masquerade event
Paper Source photo of: Recruitment department team event
Paper Source photo of: Workshops and Events
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Paper Source Interviews

Experience

Experience
69%
15%
15%

Getting an Interview

Getting an Interview
53%
20%
16%
5
3

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Paper Source.

    Interview

    Asked you to show them your art/craft works. Asked about availability, start date, references, 1 or 2 questions about why do you want to work here and that's it. The whole interview was only 5-10 minutes.

    Interview Questions

    • Show artworks, availability, start date, references, why do you want to work here   Answer Question
See All 82 Interviews

Paper Source Awards & Accolades

  • The 25 Most Innovative Consumer and Retail Brands, m.entrepreneur.com, 2014
  • Best of Pasadena, Pasadena Weekly, 2014

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