Parts Town Overview

  • www.partstown.com
  • Addison, IL
  • 501 to 1000 Employees
  • 1987
  • Company - Private
  • Wholesale
  • $100 to $500 million (USD)

As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like a family. Not like a second cousin, twice removed, but more like the family, you choose to be with every day. First, you have to ...
Mission: To continually change the foodservice equipment parts market with breakthrough innovations, delivering extraordinary customer experience, and developing deep manufacturer partnerships. To deliver on ambitious goals through a culture of team members deeply focused on our core ...

Company Updates

October 1, 2020
Come Join Us for Warehouse Associate Drive-Up Warehouse Hiring Event!
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Parts Town Reviews

3.6
75%
Recommend to a Friend
85%
Approve of CEO
Steve Snower
Steve Snower
57 Ratings
Featured Review
5.0
Former Employee, more than 1 year

"overall very good"

Feb 4, 2021 - Customer Service Representative in Addison, IL
Recommends
Positive Outlook
Approves of CEO

Pros

high growth company, great CEO

Cons

This is a family owned company with all the typical pitfalls of a family business. There are staff, and there are friends of the family. The family is a great employer committed to fair treatment of

Advice to Management

As the company grows, the organization will continue to become more professional. Overall it's a great place to work, I would come back for the right opportunity.
See All 85 Reviews

Diversity & Inclusion at Parts Town

4.2
(17 Reviews)

Parts Town Photos

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Parts Town Interviews

Experience
Positive45%
Negative25%
Neutral30%
Getting an Interview
Applied online80%
Employee Referral10%
Other5%
Difficulty
2.7
Average
HardAverageEasy

  1. Inside Service Technician Interview

    Anonymous Employee in Addison, IL
    No Offer
    Negative Experience
    Average Interview
    Application

    I applied online. The process took 1 week. I interviewed at Parts Town (Addison, IL) in Jan 2021

    Interview

    First I thought I'd have to relocate to Chicago for this job, for job post deceivingly didn't mention it was a work from home position. I wouldn't relocate to Chicago anyway.

    What happened next was a good phone interview by their recruiter, then a week of waiting. After I followed up via email, 2 days later I got the dreaded-but-all-too-common generic email rejection from a "no-reply" email address. That also happened a few years ago when I applied. Add their robotic email solicitation out of nowhere a year+ later for me to fill out an application. Now I've seen enough. I replied with restraint for them to not keep anything on file for me nor contact me again.
    Interview

    What's your typical way of troubleshooting a service call?

    1 Answers

See All 20 interviews

Parts Town Awards & Accolades

  • Inc. 5000 Fastest Growing Private Companies in AmericaInc. Magazine2017
  • Inc. 5000 Fastest Growing Private CompaniesInc. 50002015
  • Inc. 5000 Fastest Growing Private CompaniesInc. 50002014
  • Crain's Fast FiftyCrain's Chicago Business2014
  • Inc. 5000 Fastest Growing Private CompaniesInc. 50002013

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

Popular Careers with Parts Town Job Seekers

Front End Developer
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Business Process Improvement Analyst
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Parts Town FAQ

(22 Questions)

All answers shown come directly from Parts Town Reviews and are not edited or altered.

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What are perks and other benefits like at Parts Town?

...Pretty good benefits, and a fun culture....

March 18, 2021

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