Working at Pathways Home Health and Hospice | Glassdoor

Pathways Home Health and Hospice Overview

Sunnyvale, CA
201 to 500 employees
1977
Nonprofit Organization
Health Care Services & Hospitals
Unknown / Non-Applicable
Pathways, a Bay Area not-for-profit, has been at the forefront of care at home since 1977. Pathways helps prevent hundreds of hospitalizations a year by providing nursing care, rehabilitation therapy, and other services patients need to help meet their ... Read more

Mission: Pathways provides high-quality, patient and family-centered care in the home, with kindness and respect, promoting comfort, independence and dignity.

Company Updates

  • Pathways—a Bay Area not-for-profit home health and hospice—today announced that they have been awarded the Certificate of Distinction from The Joint Commission as a Certified Community-Based Palliative Care Program. This prestigious designation is a statement about Pathways dedication and commitment to high quality services to the community and their partners.

    Barbara Burgess, CEO of Pathways stated, “Pathways has been providing Community-Based Palliative Care services for over 20 years to the bay area. Earning this prestigious credential from The Joint Commission speaks to the quality, depth, and value of the program. Our clinicians are dedicated to assuring the best care to the residents of the communities we serve and our communities deserve a choice in the continuum of care. Pathways is proud to receive this certificate of distinction in Community-Based Palliative Care.”

    The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. They seek to continuously improve health care for the public and inspire organizations to excel in

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Pathways Home Health and Hospice – Why Work For Us?


Pathways is a Bay Area pioneer, leader and innovator in Hospice.

Founded in 1977 by a group of Stanford physicians and community members, Pathways is a Bay Area pioneer, leader and innovator in Hospice, Home Health, Palliative Care, Private Duty, and Care Management services. We can provide care at home or in settings such as assisted living, a nursing home, or the hospital.We have offices in Sunnyvale, South San Francisco, and Oakland. Patients and their families know us for our personalized, high quality care, delivered with empathy, kindness, and respect. Our professional relationships say a lot:

  • Pathways has been affiliated with El Camino Hospital and Sequoia Hospital/Dignity Health for 30 years—since 1986
  • Pathways Home Health & Hospice is accredited by The Joint Commission, the same rigorous organization that accredits hospitals
Explore a world of opportunities at Pathways.

Explore a world of opportunities at Pathways. Join our team and truly make a difference in people’s lives! We offer the opportunity for one-on-one patient care in an atmosphere that values your independence and creative problem solving.

Why Join Pathways?

When you work at Pathways, you are part of a team that provides high-quality patient and family-centered care in the home with kindness and respect, promoting comfort, independence and dignity. Come be a part of a place that you can be proud of.Enjoy:

  • Luxury of one-to-one patient care
  • Independence
  • Flexible scheduling
  • Creative problem solving
  • Support for professional growth and development
  • Family-friendly 

We offer full-time, part-time, evening/night on-call, weekends or per diem hours. We will work with you to develop a schedule that helps you brings balance in your life. Pathways serves patients and families in the communities of Alameda County, west Contra Costa County, San Francisco, San Mateo County, and Santa Clara County.

Diversity at Pathways

Pathways Home Health, Hospice and Private Duty is committed to a culturally diverse workforce that reflects communities in the very diverse Bay Area we serve. Among our staff 34 languages are spoken!We seek and welcome employees with diverse backgrounds because they enhance the cultural competency of care for our patients. 

As a member of our caring team, you will be supported in your career growth through an individualized orientation program.

As a member of our caring team, you will be supported in your career growth through an individualized orientation program and on-going training and continuing education; you will have the opportunity to provide quality one-on-one patient care in an environment that encourages teamwork and professional independence; and you will be assisted in attaining work-family balance through flexible scheduling.

Full-time and part-time employees are eligible for participation in a comprehensive benefit program; your position and your scheduled hours will determine the particular benefits for which you are eligible.

  • Competitive Compensation Package
  • 403(b) Tax-deferred Retirement Savings Accounts
    • Numerous investment options
    • Employer matching program
  • Educational Assistance
    • Continuing Education Units offered on site
    • Paid time off to attend approved courses
    • Reimbursement for CEU classes
    • Educational grants for accredited college programs
  • Paid Time Off
    • Generous allotment and increases with seniority
    • Rollover and cash out programs
  • Generous Employee Referral Bonuses
  • Professional growth opportunities
  • Federal Student Loan Forgiveness Program
    • As a 501(c)(3) non-profit organization, Pathways full time staff members may qualify
  • Medical Insurance (Employee premiums paid 100%)
  • Dental Insurance (Employee premiums paid 100%)
  • Vision Care Insurance
  • Pre-tax Healthcare and Dependent Care Flexible Spending accounts
  • Cancer and critical illness benefit
  • Parking and Transit Accounts – pretax savings for parking, tolls, and transit costs
  • Mileage reimbursement
  • Employee Assistance Program
  • Life Insurance
  • Short-term and Long-term Disability Insurance

Pathways Home Health and Hospice Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Pathways Home Health and Hospice CEO Barbara Burgess
Barbara Burgess
20 Ratings
  • Featured Review

    Helpful (1)

    "Appreciative Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pathways Home Health and Hospice full-time (More than 10 years)

    Pros

    Excellent leadership team and dedicated staff! The CEO of Pathways is a visionary leader who cares very much about all levels of staff. The executive team is positive and supportive. The staff are dedicated and compassionate from the field staff to all the support staff that make patient care happen! The company is very forward thinking and uses technology to support all employees.

    Cons

    I have appreciated all the opportunities given to me.

    Advice to Management

    None really - continue to recruit and promote good management to support the clinical and administrative teams and promote the best patient care.

See All 34 Reviews

Pathways Home Health and Hospice Photos

Pathways Home Health and Hospice photo of: Pathways Main Office
Pathways Home Health and Hospice photo of: Sip and Shop Foundation Fundraiser
Pathways Home Health and Hospice photo of: Halloween 2017 - We love potlucks!
Pathways Home Health and Hospice photo of: Home Health Team/Snow White
Pathways Home Health and Hospice photo of: Who needs Sugar!
Pathways Home Health and Hospice photo of: Group Costume Winner - Hospice Team/Willie Wonka
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Pathways Home Health and Hospice Interviews

Experience

Experience
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Getting an Interview

Getting an Interview
60%
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Difficulty

3.2
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  1.  

    Benefits Specialist Interview

    Anonymous Interview Candidate in Sunnyvale, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Pathways Home Health and Hospice (Sunnyvale, CA) in March 2018.

    Interview

    The interview process started as you would expect with the typical phone interview with the recruiter. I was then scheduled for a telephone interview with the hiring manager; which lasted about an hour and seemed positive.

    I was then invited to an in person interview, but only got the invite after emailing and calling the recruiter to see where I was in the selection process. I was then scheduled for an early morning interview; which consisted first of the hiring manager and then afterwards a manager and a hr ops.

    i arrived 20 to 30 minutes early, but by 9am the hiring manager had not shown. I was almost to the point of requesting a reschedule and go home. She showed up 20 minutes late and the interview started at least 30 minutes behind schedule. Bad sign!! While she apologized this does not give a good appearance. The interview was standard.

    The second interview with the hr manager and hr ops individual did not seem like an interview but rather a discussion. In some instances, information I should not have known was disclosed but I did not think much of it other than it was odd.

    One week of radio silence. I emailed the recruiter no response. I called him no answer. I then emailed the hiring manager no response. A few days later I get an email indicating they gave the offer to another candidate.

    I would not recommend applying at this company.

    Interview Questions

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Pathways Home Health and Hospice Awards & Accolades

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