Mission: To deliver a superior standard of customer satisfaction by providing quality products and unparalleled services.
I worked at Patten Cat full-time (More than a year)
Great team, if you have an interest in the industry of diesel power and inovation, this place is a wealth of knowledge. Great work hours, good life work balance.
Technicians are completely underrated, supervisors don't have power to supervise as they get office bound so you can't improve field ops if you can't monitor low performers!
No one does safety audits on field techs, should hire corporate consultant, promotion from within should never be in same departments causes power struggles, listen to the opinions of the workers it counts, and pay for the work you want done "if you pay peanuts you get monkeys"
Advice to Management
Pay attention to those incharge, high turnover is not because people want to leave!!! People leave management.
I applied through college or university. The process took 3 weeks. I interviewed at Patten Cat (Elmhurst, IL) in November 2014.
Hiring process took just under 3 weeks. Consisted of 1 phone screening, an interview, and a personality test. The screening is the most basic interview questions, asking basically strengths, areas of improvement, and so on. Sometime about a week later, I got a call from the sales manager asking me to come in for an interview that same day (but were willing to schedule later if needed). I interviewed with the Sales manager and the Inside Sales supervisor. I emailed a thank you to the sales manager who told me they were working on a job offer, pending a personality test. I took the test and passed. (As long as you were being honest in the interviews and screenings, it's a non issue.) About a week after that I got the offer. I think if you're open, honest, and have the credentials for the job that it's a pretty easy interview.
Offer was very generous and I accepted it. Didn't need to negotiate since it was more than I asked for.