Working at Patten Cat | Glassdoor

Patten Cat Overview

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Elmhurst, IL
201 to 500 employees
1933
Company - Private
Business Services
$100 to $500 million (USD) per year
United Rentals, Elite Heavy Equipment, Cummins
Patten is the authorized Caterpillar dealer for heavy equipment and engines in 17 Counties of Northern Illinois and 2 Counties in Northwest Indiana. The company is headquartered in Elmhurst, IL, with operations in, Joliet, Oglesby, Wauconda and Rockford, IL, as well as Hammond ... Read more

Mission: To deliver a superior standard of customer satisfaction by providing quality products and unparalleled services.

Patten Cat Reviews

2.6
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Garrett Patten
6 Ratings
  • Helpful (1)

    "Service supervisor"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Supervisor in Elmhurst, IL
    Former Employee - Service Supervisor in Elmhurst, IL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Patten Cat full-time (More than a year)

    Pros

    Great team, if you have an interest in the industry of diesel power and inovation, this place is a wealth of knowledge. Great work hours, good life work balance.

    Cons

    Technicians are completely underrated, supervisors don't have power to supervise as they get office bound so you can't improve field ops if you can't monitor low performers!
    No one does safety audits on field techs, should hire corporate consultant, promotion from within should never be in same departments causes power struggles, listen to the opinions of the workers it counts, and pay for the work you want done "if you pay peanuts you get monkeys"

    Advice to Management

    Pay attention to those incharge, high turnover is not because people want to leave!!! People leave management.

See All 17 Reviews

Patten Cat Photos

Patten Cat photo of: Here is a look at the Engine shop at our Elmhurst, IL location!
Patten Cat photo of: Andy was excited about his free ice cream!
Patten Cat photo of: Today was Free Ice Cream Day for our Employees at the Elmhurst Branch!
Patten Cat photo of: Apprentice Welder - Cameron
Patten Cat photo of: Journeyman Technician - Jim
Patten Cat photo of: Service Oil Sample Analyst - Rachel
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Patten Cat Interviews

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  1.  

    Inside Sales Representative Interview

    Anonymous Employee in Elmhurst, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at Patten Cat (Elmhurst, IL) in November 2014.

    Interview

    Hiring process took just under 3 weeks. Consisted of 1 phone screening, an interview, and a personality test. The screening is the most basic interview questions, asking basically strengths, areas of improvement, and so on. Sometime about a week later, I got a call from the sales manager asking me to come in for an interview that same day (but were willing to schedule later if needed). I interviewed with the Sales manager and the Inside Sales supervisor. I emailed a thank you to the sales manager who told me they were working on a job offer, pending a personality test. I took the test and passed. (As long as you were being honest in the interviews and screenings, it's a non issue.) About a week after that I got the offer. I think if you're open, honest, and have the credentials for the job that it's a pretty easy interview.

    Interview Questions

    • Can you think of an example of a time when the customer would not be right?   1 Answer

    Negotiation

    Offer was very generous and I accepted it. Didn't need to negotiate since it was more than I asked for.

See All 2 Interviews

Patten Cat Awards & Accolades

  • 101 Best and Brightest Companies to Work For (National), 101 best and brightest, 2016
  • 101 Best and Brightest Companies to Work For in Chicago, 101 Best & Brightest, 2016

Patten Cat Locations

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