Pay Tel Communications Overview

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  • www.paytel.com
  • Greensboro, NC
  • 51 to 200 Employees
  • 1986
  • Company - Private
  • Telecommunications Services
  • $5 to $25 million (USD)

CompetitorsUnknown

Pay Tel began operating in 1986, providing payphone service to clients throughout the southeastern United States. In 1989, Pay Tel introduced inmate telephone service and, over the next decade, grew to become the market-dominant provider to confinement facilities in the ...

Pay Tel Communications Reviews

4.1
78%
Recommend to a Friend
100%
Approve of CEO
Vincent Townsend
Vincent Townsend
3 Ratings
5.0
Former Employee, more than 10 years

"22 years of employment with Pay Tel Communications"

May 6, 2019 - Vice President Business Development in Greensboro, NC
Recommends
Positive Outlook
Approves of CEO

Pros

Pay Tel started as a family business where Vince and Becky continued to treat everyone as if they were family. They are interested in the company growing and the employees growing at the same time. A

Cons

Some employees have taken advantage of the good will of the owners. In some cases a few employees do not understand the importance of the client and customer needs.
See All 4 Reviews

Pay Tel Communications Interviews

Experience
Negative100%
Getting an Interview
Applied online100%
Difficulty
4.0
Average
HardAverageEasy

  1. Content Manager Interview

    Anonymous Employee in New York, NY
    No Offer
    Negative Experience
    Difficult Interview
    Application

    I applied online. The process took 4 weeks. I interviewed at Pay Tel Communications (New York, NY) in Oct 2018

    Interview

    I technically had two interviews with this company.

    The first was for a social media position which they had used a recruiting company. I did the usual interview with the recruiters, and then had a phone interview with a woman from Pay Tel. She said she wanted me to come in for an in person interview. Neither I nor the recruiters ever heard from her again.

    Fast forward a few weeks and I found an Indeed posting for a content management position. I applied and did another phone interview. This one took an hour. She told me she wanted me to come in. I asked about the previous position, and she made it sound like there was no reason for them to be hiring for that position.

    Now after agreeing that I should come in for an in person interview for the content management position, I was emailed by a THIRD person saying they'd found who they wanted to interview and "good luck with my search."

    When I questioned about it, my interviewer said "sorry she got to you before I did. We are reassessing the role and its responsibilities." She had just told me I was interviewing the previous business day!

    My experience with Pay Tel tells me they need to get organized and figure out what they want to do and how to move forward. I have been dangled more than once by these guys and it's extremely unprofessional. They told me the interview would be two parts, the first part would be at least two hours and the second part probably even longer than that. It's a lot of time to ask of someone who is still currently working.

    But it's better to know this before you commit to working there.
    Interview

    What made you want to leave your current position?

    Answer Question

See All 1 interviews

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