Working at Paychex | Glassdoor

Paychex Overview

Rochester, NY
10000+ employees
Company - Public (PAYX)
Enterprise Software & Network Solutions
$2 to $5 billion (USD) per year
Paychex, Inc. is a recognized leader in the payroll, human resource, and benefits outsourcing industry, with a steadfast commitment to success and a record of achievement that continues a tradition of delivering excellence.

Mission: The company was founded in 1971 by B. Thomas Golisano with just $3,000 and a good idea – to make payroll outsourcing easy and affordable for small businesses. From those early days with just one employee, Paychex now has more than 14,000 employees serving more than ... Read more

Glassdoor Awards

Best Places to Work: 2010 (#37), 2009 (#50)

Top CEOs: 2019 (#85), 2017 (#46), 2015 (#23)

Company Updates

  • We’re thrilled to see our very own Laurie Zaucha, VP of HR and Organizational Development, listed among this year’s Top 100 HR Technology Influencers by Human Resource Executive magazine. Laurie’s guidance and strategic decision-making help keep 15,000 Paychex employees happy and engaged with the technology they use every day. Congratulations, Laurie – we’re lucky to have you on our team!

    Top 100 Archive |

    In launching the first edition of the Top 100 HR Tech Influencers, the HRE and HR Technology Conference team felt it was important to consider the many ways in which people and organizations can be, and are, influenced. For sure, there are plenty of ways to define "influence" in a market as large, dynamic and full of innovation as HR technology.

  • Paychex Climbs to No. 12 on Training Top 125

    Delivering more than one million training hours to its 14,000 employees last fiscal year, Paychex, Inc., a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services, has been recognized as one of the Top 125 training organizations by Training magazine for the 18 th consecutive year.

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Paychex Video

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Paychex – Why Work With Us?

Paychex, Inc. is a recognized leader in the payroll, human resource, and benefits outsourcing industry, with a steadfast commitment to success and a record of achievement that continues a tradition of delivering excellence.

Our corporate values are Service, Partnership, Respect, Integrity, Innovation and Accountability. We strive to incorporate these values into what we do always in all ways.

Paychex is dedicated to a robust culture of Inclusion and Diversity (I&D) in all areas of business. We value our employees at all levels as they are the essence of our success. Embracing individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities, and talents are at the forefront of the service we provide to clients. Our commitment to I&D is exemplified internally and externally through our business practices, reputation, and achievements. 

Inclusivity is a key value of our corporate culture. Inclusion is tangible in work environments through a strong sense of belonging and opportunity for all, unique employee benefits and resources, as well as diverse thought in recruitment, selection, and decision-making.   

Paychex recognized as a FORTUNE Future 50 Company

At Paychex, our team-oriented culture empowers our employees to reach their fullest potential. We celebrate diverse perspectives and talent, and encourage our employees to bring their insights and recommendations to the table. Paychex was born of the philosophy that one great idea can change the world. We continue to thrive on that same principle by enabling our employees to be visionaries. Are you ready to share your great ideas?

See shaded areas for available work locations. 


Click HERE to find out more! 

Paychex Reviews

  • Featured Review

    "Great Company, Great Culture"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Engineer in Rochester, NY
    Current Employee - Security Engineer in Rochester, NY
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than a year)


    Paychex goes above and beyond to keep in touch with their employees and foster a culture that is inclusive, diverse, and committed to personal growth and development. I come to work and I'm surrounded by some of the most amazing, talented people I've ever met. I can't say enough about how much I love it here. I'm #PaychexProud


    I haven't come across any yet. There are rough days, or weeks, like anywhere else. But the people here are great about buckling down and getting it done, and then celebrating the success!

    Advice to Management

    You care, and it shows. Keep doing what you're doing!

See All 2,387 Reviews

Paychex Photos

Paychex photo of: Getting out to support the American Heart Association Heart Walk
Paychex photo of: Product Dev & IT at Paychex
Paychex photo of: Product Dev & IT at Paychex
Paychex photo of: Product Dev & IT at Paychex
Paychex photo of: Product Dev & IT at Paychex
Paychex photo of: Product Dev & IT at Paychex
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Paychex Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Sales Consultant Interview

    Anonymous Employee in Jacksonville, FL
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 4+ weeks. I interviewed at Paychex (Jacksonville, FL) in January 2018.


    I applied online, then looked up the recruiter for the area and reached out to her on Linkedin. She then checked me out and reached out to the DSM for the area. He requested an interview. After my interview with him I was sent on a field ride with a rep. If that went well, then I'd interview with Zone Manager. Once I had my interview with the Zone Manager- I was presented an offer. Then the drug test, background screening started.

    Interview Questions

    • They asked many questions about my past selling experiences and wanted to know about my sales cycle.   1 Answer
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Paychex Awards & Accolades

  • Glassdoor's Highest Rated CEO's 2017, Glassdoor, 2017
  • Forbes 2018 Best Employers for Diversity, Forbes, 2018
  • Top 125 Training Organization 2018, Training Magazine, 2018
  • World's Most Ethical Companies, Ethisphere® Institute, 2018
  • Gold Brandon Hall Group Excellence in Technology Awards, Brandon Hall Group, 2017
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Paychex? Share Your Experiences

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