Working at Paychex | Glassdoor

Paychex Overview

Rochester, NY
10000+ employees
1971
Company - Public (PAYX)
Enterprise Software & Network Solutions
$2 to $5 billion (USD) per year
Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex ... Read more

Glassdoor Awards

Best Places to Work: 2010 (#37), 2009 (#50)

Top CEOs: 2017 (#46), 2015 (#23)

Company Updates

  • http://glassdoor.com/slink.htm?key=vQOdg

    Paychex to Acquire Oasis Outsourcing

    Rochester, N.Y. (November 26, 2018) - Paychex, Inc., a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services, today announced that it has entered into an agreement to acquire Oasis Outsourcing Acquisition Corporation ("Oasis"), the nation's largest privately owned professional employer organization (PEO) and an industry leader in providing human resources outsourcing services.

  • Four floors of applause welcome our STAR Service colleagues.

    http://glassdoor.com/slink.htm?key=vQq0j

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Paychex Video

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Paychex – Why Work For Us?


Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by 45 years of industry expertise, Paychex serves approximately 605,000 payroll clients as of May 31, 2017, across more than 100 locations and pays one out of every 12 American private sector employees. Learn more about Paychex by visiting www.paychex.com, and stay connected on social media.

Whether you're just starting out, or looking for a career change, opportunities at Paychex can provide you with a foundation for building a professional and solid career. Our employees work hard to provide our clients effective solutions to promote the success of their business. We believe these accomplishments are what have kept us as a top leader in the payroll and human resource industry.

Employee Training

At Paychex, employee development is a critical component in our continued success. In fact, Paychex has been honored to be among Training magazine's 2018 Top 125 list of training organizations for the 17th consecutive year. We are committed to continue educating our employees by providing more than 1.25 million hours of formal classroom and field instruction.

Locations Nationwide

With headquarters in Rochester, New York, Paychex has over 100 offices in the US, with approximately 13,000 employees. All of our employees are free to seek internal company opportunities, and in any locale that suits their lifestyle.

If you enjoy working in a challenging environment that encourages learning and growth, please take a moment to look at our exciting career opportunities. Or, see what our fast growing Information Technology department has available for you and learn how you can become part of the IT team.

Paychex is committed to rewarding our employees with a comprehensive and competitive benefit package. From health care plans to retirement planning and wellness programs, we provide our employees with the tools to help manage life's little turns.

We offer:

  • ​​Health Care
  • Wellness
  • Time Off
  • Financial Benefits
  • Income Protection
  • Group Term Life Insurance
  • Personal and Professional Development​​

See shaded areas for available work locations. 

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Paychex Reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
709 Ratings
  • Featured Review

    Helpful (2)

    "Great Culture, Great Benefits, Good Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll Specialist in Phoenix, AZ
    Current Employee - Payroll Specialist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than a year)

    Pros

    Paychex offers all of kinds of amazing perks. These include tuition reimbursement (or tuition reduction for select schools), Health coaching, affordable health insurance, dental, vision, 401K, reduced stock price purchase options, on site gym (Phoenix location), bonuses, etc. Pay is pretty good starting out, and increases after finishing Senior Payroll training. The culture in Phoenix is amazing. People are friendly and engaged, and it's apparent that management cares about the employees. They strive to do a lot of charity work with the community. They really focus on career development and improving within the company. They are plenty of opportunities for promotion. They are also all about not taking work home with you. The work environment in Phoenix is awesome.

    Cons

    Starting out, the training is a lot. It's not overwhelming, but it's still a lot to ingest. Getting out onto the floor, you start in a department called Rapid Response working with overflow calls for reps that are busy. This environment can be stressful and fast paced. Sometimes it feels like you can't take a breath between calls. However, eventually you are assigned your own clients to work with and you leave Rapid Response. Rapid response is a department for people just coming out of training. Some other departments seem to be less cohesive, especially if the majority of the department is in another state. This isn't an issue for Payroll though.

    Advice to Management

    Cohesiveness between departments with staff in multiple locations is important. I've noticed/heard of some employees feeling like their needs aren't being met because their department is located mostly in another state like Florida and their existence in Phoenix seems to be an after thought. This is second hand information though.

See All 2,075 Reviews

Paychex Photos

Paychex photo of: #DashingForDaystar #PaychexCares
Paychex photo of: Some of our Phoenix IT team @ a lunch & learn meeting
Paychex photo of: United Way Day of Caring 2018
Paychex photo of: United Way Day of Caring 2018
Paychex photo of: United Way Day of Caring 2018
Paychex photo of: United Way Day of Caring 2018
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Paychex Interviews

Experience

Experience
53%
20%
27%

Getting an Interview

Getting an Interview
47%
24%
18%
4
3
3
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (33)  

    Payroll Specialist Interview

    Anonymous Employee in Albuquerque, NM
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Paychex (Albuquerque, NM) in July 2017.

    Interview

    The interview process was fast, clear, and communicative. Stephen Martinez was amazing! He kept me informed of each step and the expectations of each, and was very accessible when I had questions. It was an 8 day process from applying to job offer (which is phenomenally quick!).

    Interview Questions

    • Tell me about a time when you made a mistake: what it was, how you fixed it, and the outcome.   Answer Question
See All 603 Interviews

Paychex Awards & Accolades

  • Glassdoor's Highest Rated CEO's 2017, Glassdoor, 2017
  • Forbes 2018 Best Employers for Diversity, Forbes, 2018
  • Top 125 Training Organization 2018, Training Magazine, 2018
  • World's Most Ethical Companies, Ethisphere® Institute, 2018
  • Gold Brandon Hall Group Excellence in Technology Awards, Brandon Hall Group, 2017
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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