I have been working at Paychex Insurance Agency full-time (More than a year)
I love my job! The team culture and management here make coming to work everyday something to look forward to. If you are willing to put the work in, you will be successful here.
Work-life balance can be difficult, as with most sales roles. Bar for success is high
Advice to Management
Keep doing what you're doing as far as supporting reps. Increasing base salary would make position more competitive in the industry
I applied online. The process took 2 weeks. I interviewed at Paychex Insurance Agency (Fairport, NY) in February 2014.
Received a confirmation email regarding my application, saying they'd call if interested. I received a call, and engaged in a phone interview on the spot. Near the end of the call, they said they'd like to bring me in for an in-person interview, which we scheduled on the phone. I received an email shortly thereafter, confirming the details of the upcoming interview.
At the interview, I met briefly with the floor manager, then was dispatched on a "listen-in" with an employee in the position. He described the job to me and showed me what the daily activities are like. I then had a longer, more in-depth interview with the manager. And then three more interviews in succession, with groups of two managers/supervisors in each.
Quite a rigorous interview process, I thought, for a position where you simply dial and set appointments for agents in the field. My suspicion is that the position probably has a high turnover rate.
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