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Peak Support

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Peak Support

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Peak Support Overview

Peak Support provides exceptional customer service outsourcing to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide service from the Philippines ...
Mission: We show up, dive in and stay at it for clients we deeply believe in and for team members that inspire us.

Company updates

Peak Support

Episode one of The Peak Experience goes live on Monday, but we wanted to share another clip before then because it's just *that* good. Our guest, DEI expert Allyson Livingstone, Ph.D., discussed athenahealth's "Moments That Matter" initiative with Hannah Steiman. "We need to think more strategically about how to center the employee..." Allyson said. "How can we meet people where they are and help them grow and excel given the current context we're working in? We started thinking, 'What are the moments that matter to our employees across the life cycle? And how do we show up to support them building the skills and leveraging the resources they need to really excel at those particular moments that matter?'" See the full clip here and tune in on Monday when the full episode is released wherever you get your podcasts.

Peak Support

Introducing: The Peak Experience! Peak Support's brand new podcast hosted by President Hannah Steiman features interviews with CX industry leaders discussing how to achieve success in an ever-changing market. The Peak Experience's pilot episode is being released on Monday, August 28 on YouTube and wherever you get your podcasts. Our very first guest is Allyson Livingstone, Ph.D., Executive Director of Diversity and Inclusion at athenahealth. See what Allyson has to say about employee engagement below and tune in next week for the full episode!

Peak Support Reviews

Peak Support229
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Approve of CEO
Peak Support CEO Jonathan Steiman
Jonathan Steiman
127 Ratings
    Accounting Associate
    Current Employee, less than 1 year
    CEO Approval
    Business Outlook


    *Genuinely value our opinions as an employee. The company regularly provides a platform for everyone to voice out ideas and concerns. I feel empowered, knowing that my opinions are heard considered, creating a sense of ownership and unity within the team. * The company knows how to appreciate their employees, and that goes a long way in boosting morale. *Peak Support also has strong employee development initiatives, and invests in employees' growth. We are highly encouraged to suggest trainings that would help develop our skills and competencies. *Competitive Compensation Package in comparison to similar industries


    * Graveyard shifts for those working in PH, but properly compensated though in terms of night differential and overtime.

    See All 232 Reviews

    Peak Support Photos

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    Peak Support Interviews

    Getting an Interview
    Applied online100%

    1. Team Leader Interview

      Anonymous Employee in Colombia
      Accepted Offer
      Positive Experience
      Average Interview

      I applied online. The process took 1 week. I interviewed at Peak Support (Colombia) in Jun 2023


      The hiring process was really smooth, always the communication was clear from both sides and additionally the feedback matches. The time between each interview is very appropiate and the hiring process since the offer until the onboarding day is really good.

      About my background, what qualifications made me different from other candidates.

      Answer Question

    See All 6 interviews

    Peak Support Awards & Accolades

    • Inc. 5000 Fastest Growing Private Companies in America, Inc. 5000, 2012INC. MAGAZINE2022
    • International Customer Management Institute (ICMI) Global Contact Center Award- Best Outsourcing ProviderICMI Global Call Center Award2022
    • Inc. 500/5000 Fastest Growing CompanyINC2021
    • Great Places to WorkGreat Places to Work2021

    Peak Support FAQ

    (45 Questions)

    All answers shown come directly from Peak Support Reviews and are not edited or altered.

    See questions about:

    What are perks and other benefits like at Peak Support?

    ...But looking back now, I'm grateful that I took that risk, coz now, I get to enjoy the generous benefits of having a full time remote work (w/ laptop provided), high paying job, superb healthcare benefits, life insurance, leave credits, AND MORE!...

    February 16, 2023

    Read more

    See 29 more answers

    People Also Ask about Peak Support

    Employees rate Peak Support 4.6 out of 5 stars based on 229 anonymous reviews on Glassdoor.

    To get a job at Peak Support, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Peak Support and prepare for tough questions.

    Overall, 89% of employees would recommend working at Peak Support to a friend. This is based on 229 anonymously submitted reviews on Glassdoor.

    67% of job seekers rate their interview experience at Peak Support as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Peak Support.

    87% of employees think that Peak Support has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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