Working at Pegasystems | Glassdoor

Pegasystems Overview

Cambridge, MA
1001 to 5000 employees
Company - Public (PEGA)
Information Technology
$500 million to $1 billion (USD) per year

Working at Pegasystems

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and ... Read more

Mission: To change the way the world builds software to create unprecedented business outcomes by connecting,engaging, and empowering people.

Company Updates

  • Hear directly from our scrum masters on how we use agile methodology and scrum development to build our products.

    How We Use Agile at Pega

    Interested in joining the team? Find your next career opportunity at

  • Excited to welcome 39 recent graduates to the Hyderabad office on Monday. Welcome to the team!

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Pegasystems – Why Work For Us?

Why Work Here?

Come to Pega to challenge yourself on projects that touch millions of people every day. You’ll collaborate with some of the smartest people you’ll ever meet, both globally and sitting at the desk next to you.

We're passionate, fast-moving and completely committed to building the best products for our users. If you're energized by powerful technology, have a love of innovation, and want to make a profound impact on the future of how organizations engage customers, then we are the place for you.

Over 30 Years of Innovation

  • 1983 - Alan Trefler founds Pegasystems

  • 1988 - PegaCARD is chosen to support the launch of GM Credit card

  • 1989 - Barclaycard becomes the first Pega customer in the UK

  • 1990 - Swissbank/UBS becomes the first Pega customer in continental Europe

  • 1996 - Pega goes public and begins trading on the NASDAQ exchange under the symbol PEGA

  • 1998 - Alan Trefler is granted a U.S. Patent for Pegasystems' Inherited Rule-Based Architecture

  • 2006 - The first PegaWorld is held at Boston's Seaport World Trade Center

  • 2009 - Pega is named one of the top 20 fastest-growing companies by Fortune magazine

  • 2010 - Pega acquires Chordiant, a leading provider of customer relationship management (CRM) software and services

  • 2012 - Pega Cloud is introduced using Amazon Web Services (AWS) infrastructure

  • 2013 - Pega acquires Antenna Software, a business mobility solutions provider

  • 2014 - Pega acquires Firefly, a cloud-based provider of co-browsing technology

  • 2015 - Pega wins ISM Top 15 CRM Software Award and debuts Pega Express

  • 2016 - Pega acquires OpenSpan, a software provider of robotic process automation (RPA) and workforce analytics software
  • 2017 & beyond - Pega is on a mission to transform customer service, marketing, sales & onboarding and operations at leading enterprises around the world

Discover #LifeAtPega

When you’re choosing co-workers, we recommend taking a page from our customers’ playbooks: demand to work with the best.  Demand innovation, intelligence, and creativity.  

We’re not a trendy start up, nor a large faceless conglomerate. We’re in that sought-after sweet spot: we’re large enough to have established strength, financial security, and brand recognition, while offering ourselves and our customers the flexibility and enthusiasm to champion entrepreneurship.

We offer great salaries, global offices, volunteer time-off, fitness/wellness initiatives, professional development and much more.

Join Pega and Sell to the Best

Selling at Pega provides access to market-leading technology, uncapped earning potential and the world’s most innovative organizations as clients. Join #LifeAtPega to engage in work that matters, build a career without boundaries, and drive customer success for the world's largest organizations.

Pegasystems Reviews

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Pegasystems Chairman and CEO Alan Trefler
Alan Trefler
400 Ratings
  • Featured Review

    Helpful (5)

    "Fantastic people with incredible product."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time (Less than a year)


    Comp and benefits are great, people and management are supportive, and it's easy to get things done. They also pay additional bonuses for completing sales activity and training. By far the best company I've worked for.


    I work remote because of the territory I cover, so I don't get some of the perks that those who work out of HQ do (ex., lunch, gym membership options, etc.). However, there are so many other incentives and benefits available, not being able to partake in the local perks is not even a blip on the radar.

    Advice to Management

    Keep it up!

See All 577 Reviews

Pegasystems Photos

Pegasystems photo of: Somerville Homeless Coalition 5k
Pegasystems photo of: HR team training in India
Pegasystems photo of: There's no 'I' in team.
Pegasystems photo of: Forest segway tour for team bonding - quite brilliant!
Pegasystems photo of: The PegaUP team ready for the JPMCC
Pegasystems photo of: Celebrating 100 APAC Hires
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Pegasystems Interviews



Getting an Interview

Getting an Interview





    Software Engineer Interview

    Anonymous Interview Candidate in Cambridge, MA
    Declined Offer
    Positive Experience
    Difficult Interview


    I applied online. I interviewed at Pegasystems (Cambridge, MA) in June 2017.


    The process was very informal, lot of standard questions. Several rounds as usual. First round was with the recruiter, followed by phone interviews and finally in person in interview.

    Interview Questions

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Pegasystems Awards & Accolades

  • CRM Watchlist Winner, CRM Watchlist, 2017
  • Stevie Awards for Sales & Customer Service - Bronze, Stevie Awards, 2017
  • Best New Product of the Year, Best in Biz Awards, 2016
  • America's 100 Most Trustworthy Companies, Forbes, 2014
  • 100 Fastest Growing Companies, Fortune, 2009
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