Working at Pegasystems | Glassdoor

Pegasystems Overview

Cambridge, MA
1001 to 5000 employees
1983
Company - Public (PEGA)
Enterprise Software & Network Solutions
$500 million to $1 billion (USD) per year

Working at Pegasystems

Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you’ve driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday ... Read more

Mission: Change the way the world builds software to create unprecedented business outcomes in customer engagement and operational excellence.

Company Updates

  • We're hiring! Be sure to check out our profile on The Muse to get an inside look at our company culture.

    The Muse brings you inside the office of Pegasystems

    Pegasystems creates customized software for customer engagement and digital process automation.

  • Chartis Research named Pega a category leader in KYC Systems for the second year in a row! Learn more about why we were rated among the top industry providers here:

    Pegasystems Ranked a Category Leader in KYC Systems by Chartis Research for Second Consecutive Year

    Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega's adaptive, cloud-architected software - built on its unified Pega Platform™ - empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs.

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Pegasystems – Why Work For Us?


Come to Pega to challenge yourself on projects that touch millions of people every day. You’ll collaborate with some of the smartest people you’ll ever meet, both globally and sitting at the desk next to you.

We're passionate, fast-moving and completely committed to building the best products for our users. If you're energized by powerful technology, have a love of innovation, and want to make a profound impact on the future of how organizations engage customers, then we are the place for you.


We were listed as a top 100 tech company by Built in Boston.


Ranked as one of Comparably's best companies to work for!


We won a 2017 Timmy Award for best tech work culture.


Alan Trefler was listed by Comparably as one of 2017's best CEOs. 

At Pega, above all else, we value client success and high performance. Employees here aspire to passionately challenge traditional ideas, make decisions quickly, and act immediately. We hold one another accountable in a metrics driven environment and want to be the best. We act with integrity and trust and look for ideas everywhere irrespective of hierarchy. We love to support the communities in which we live and work and always make time to have fun and celebrate our success.

Our values:

Global offices:

  • Cambridge, MA (Headquarters)
  • Alpharetta, GA
  • Reading, UK (EMEA Headquarters)
  • Krakow, Poland
  • Munich, Germany
  • Amsterdam, Netherlands
  • Paris, France
  • Sydney, Australia
  • Tokyo, Japan
  • Bangkok, India
  • Hyderabad, India
  • and more.

The Women@Pega group was created in 2015 to provide a forum for female employees to raise awareness and share ideas about the challenges faced by women in the workplace. Open to all employees, local groups in major Pega offices throughout the world sponsor internal activities, such as networking lunches and Expert SpeakSessions, as well as provide access to external opportunities like the Simmons Leadership Conference. Through a combination of grants, sponsorships, and volunteer support Women@Pega also work to improve the quality of life for women in their local communities.

Elisa Jaramillo has been instrumental in Pega's diversity & inclusion efforts. Hear about her work with the Women At Pega movement:

Pegasystems Reviews

4.0
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Pegasystems Chairman and CEO Alan Trefler
Alan Trefler
587 Ratings
  • Featured Review

    Helpful (8)

    "Account Exec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Cambridge, MA
    Current Employee - Account Executive in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pegasystems full-time (Less than a year)

    Pros

    Great company, committed culture, leading edge products

    Cons

    Customer brand awareness outside of Pega. Although the new CMO is driving change in that space.

    Advice to Management

    Keep up the good work!

See All 809 Reviews

Pegasystems Photos

Pegasystems photo of: Manager Certificate Program
Pegasystems photo of: Team Lunch
Pegasystems photo of: Winner: Best Tech Work Culture!
Pegasystems photo of: HR team training in India
Pegasystems photo of: There's no 'I' in team.
Pegasystems photo of: Hackathon 7
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Pegasystems Interviews

Experience

Experience
53%
18%
29%

Getting an Interview

Getting an Interview
35%
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16%
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Difficulty

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  1.  

    Corporate Recruiter Interview

    Anonymous Employee in Cambridge, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Pegasystems (Cambridge, MA) in March 2016.

    Interview

    Swift, well managed, and overall delightful. The team was well informed about the roll and its requirements. Everyone was warm and welcoming. Pega is a fast paced metrics driven environment, and that was clearly articulated throughout the process.

    Interview Questions

    • There is an exercise where you outlines your process on a whiteboard and give a presentation.   Answer Question
See All 326 Interviews

Pegasystems Awards & Accolades

  • America's 100 Most Trustworthy Companies, Forbes, 2014
  • Best Tech Work Culture, Tech in Motion (TIMMY Awards), 2017
  • CRM Watchlist Winner, CRM Watchlist, 2017
  • Best New Product of the Year, Best in Biz Awards, 2016
  • Stevie Awards for Sales & Customer Service - Bronze, Stevie Awards, 2017
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