Working at Penguin Air & Plumbing | Glassdoor

Penguin Air & Plumbing Overview

Phoenix, AZ
51 to 200 employees
Company - Private
$10 to $25 million (USD) per year
At Penguin Air & Plumbing we provide air conditioning, heating and plumbing for both residential and the commercial sector. A few benefits to using our company are the fact that we provide service 24/7, free estimates and provide training to ensure we provide ... Read more

Mission: Passionate about customer service, aiming to exceed expectations!

Company Updates

  • Super Hero Day!

  • Jocks vs. Nerd Day!

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Penguin Air & Plumbing – Why Work For Us?

Experienced, Award-Winning Service

We are all about culture! Most say this but we actually live by it. It is our belief that, happy employees make happy customer's. My business partner Will and I have always put the employee first and helping them achieve their goals, not our's their's.

Always innovative to ensure you have the latest and greatest tools for your success. We are paperless, provide phones, new vehicles, uniforms, a stellar reputation online and so much more. On-going sales, customer service and technical training.  We never stop investing in YOU!

Stop by our next BBQ, the last Friday of every month at 11. Meet the team and see why so many chose to work and stay at Penguin Air & Plumbing. 

Wade Rusk, Co-owner

Penguin Air & Plumbing enjoys giving back to our community because we know a thriving community is a happy community! This was our sole purpose for starting Penguin Air Cares.

Penguin Air Cares is an on-going program where we partner with local charities and relief efforts to give back. Our program started out as a seasonal effort with one big event annually every December in observance of Christmas. Starting in 2017, we plan to expand the frequency of our efforts to a quarterly event, if not more.

December 2016 Penguin Air Cares- The Giving Tree

This season we have partnered with the Arizona Department of Child Safety via their program The Giving Tree #DCSGivingTree.

We’re Looking for HVAC and Plumbing Professionals

Are you an HVAC or plumbing specialist and looking for employment? Are you interested in working with the most trusted, experienced air and plumbing services team in Arizona? Then we’d like to speak with you! Penguin Air & Plumbing offers exceptional service and products to the entire Valley area. We are always looking for qualified individuals to join our knowledgeable, certified team of experts.

If you live in the Valley area, are certified in HVAC or plumbing, and can answer “yes” to the queries on this list, then we would like to talk to you:

  • Are you certified in your field, but willing to learn more?
  • Do you work well with others?
  • Are you available to work a 24/7 call-out schedule?
  • Can you pass a drug test and background check?
  • Are you friendly, motivated, and ready to work?

Penguin Air & Plumbing Reviews

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Penguin Air & Plumbing Owner Wade Rusk
Wade Rusk
19 Ratings
  • Featured Review

    Helpful (6)

    "Very informative, they give you the tools to succeed. Everyone cares."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ
    Positive Outlook
    Approves of CEO

    I have been working at Penguin Air & Plumbing full-time (Less than a year)


    The interview process was more like a conversation. We didnt go over every job or detail on my resume. Shows they actually believe in what i can do & bring to the team. Everyone has the we are a team attitude. Very willing to help each other. Training is very thorough. They bbq every other friday for employee appreciation. The managers & leads always say great job guys & thank you. They constantly acknowledge your good work. It's a family!


    The pay is lower than what I'm used to (still more than min wage) but they do have commission & bonuses you can earn to make up the difference.

    Advice to Management

    Keep showing appreciation for your employees. It really goes a long way! They are the backbone of the company!

See All 30 Reviews

Penguin Air & Plumbing Photos

Penguin Air & Plumbing photo of: Penguin PROUD Fleet!
Penguin Air & Plumbing photo of: Penguin Pumpkins!
Penguin Air & Plumbing photo of: Penguin Pumpkin
Penguin Air & Plumbing photo of: Star Shine!
Penguin Air & Plumbing photo of: Talented!
Penguin Air & Plumbing photo of: Penguin Pumpkin!
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Penguin Air & Plumbing Interviews



Getting an Interview

Getting an Interview





    Technical Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied in-person. I interviewed at Penguin Air & Plumbing (Phoenix, AZ) in January 2018.


    Easy and transparent among all that I interviewed with. There’s no lengthy or miss understood verbiage. Was extremely excited to get started knowing some of the previous employers were leaving a lot of the specifics out.

    Interview Questions

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Penguin Air & Plumbing Awards & Accolades

  • Google Guaranteed Company, Google AdWords, 2018
  • BBB A + Rating Award, Better Business Bureau, 2018

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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